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2.1
32 reviews
Replied to 4% of negative reviews
Typically replies within 48 hours
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I was assured via chat that the products were made in Italy, but the ones I received were actually made in China. To make matters worse, my order was supposed to include three items, but only two were delivered. I reached out to customer service to request a full refund and to get information about the returns process, but I have yet to receive any response. The lack of transparency and support is extremely disappointing.
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