Communication was instant and there was a minor error but adjusted immediately! I will keep ordering from you guys, however some of the sizes are cut a little big other than that quality is amazing !... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Shop the latest Orttu Menswear pieces now on the official Webstore. As an awakened fashion brand, ORTTU brings together quality fabric and construction with color palettes and silhouettes that are both contemporary and timeless. We create clothing that...
United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve now received my second order and I couldn’t be more satisfied with the quality the packaging everything is impeccable very highly recommend!

Reply from ORTTU
I would like to know i am based in cape town south africa and want to order this clothing. At checkout it says that all customs duties charges and taxes are included and that their will be no additional charges upon delivery is this 100% accurate? Please help as I need to place this order asap.

Reply from ORTTU
Let me start first by saying that this was my first purchase from ORTTU, and it most certainly won’t be my last! I was extremely impressed with the packaging. The fact that it came so well packaged completely blew my mind. It show me that the company truly cares about not only their customers, but their customer’s overall experience as well. My item was perfect, looked just like the photos and fit me properly. I can’t wait to make another purchase in the future.

Reply from ORTTU
I bought the Star Neck Jacket and Brunello Pants for a possible New Year’s Eve event, and I’m thrilled with them. The quality is excellent; there was a small loose thread near the pants’ buckle, but it didn’t affect the craftsmanship. After trying everything on, I was impressed by the unique, striking silhouette these pieces create. I can’t wait to wear them, and I’d encourage anyone curious about the brand to take the leap. The designs truly stand out!!

Reply from ORTTU
Super helpful and quickly resolved my query

Reply from ORTTU
Material for the outfit was perfect, the customer service is literally outstanding the response time is so quick and so helpful, 10/10 service, 10/10 for clothing, love it

Reply from ORTTU
This kimono is absolutely stunning. I feel like Andre Leon Talley in this! Love!

Reply from ORTTU
Ordering online it can be quite nerve racking. But with ORTTU , So pleased with the service. received quicker than expected. And “ The Quality “ just unbelievable, wow amazing . I’m so happy. Thank you so much.

Reply from ORTTU
Orttu’s designs are so chic and unique. Wonderful quality clothing and the customer service is impeccable.

Reply from ORTTU

Reply from ORTTU
Quick shipping, regular shipping updates, and edgy, sophisticated, and bespoke clothing make this brand a no-brainer

Reply from ORTTU
They put the experience in customer experience!
I emailed support with a question about shipping. They replied to me within a day. I didn’t reply to their message and they followed up twice just to ensure I was okay.
I’ve actually never had this type of customer care before and I hope they never change. Although the clothing runs a little small for my heavier physique, the quality of the design and clothing were impeccable. I can’t wait to shop again the next time I’m searching for an elevated well-styled look!

Reply from ORTTU
The shirt looks great but I purchased for a dance competition and the rhinestones won’t show under the lights we enough. There are also a couple of small pulls in the chest of the shirt when I put on the first time

Reply from ORTTU
Outstanding service! The support team was fast, knowledgeable, and truly attentive to my needs. They resolved my issue with professionalism and courtesy, making the whole experience smooth and stress-free. I’m extremely satisfied with the assistance I received. Highly recommended!

Reply from ORTTU
I found a shirt thsat I liked and the delivery went faster than expected. Shirt very cool - only thing that is that the garment is "thicker" than what I thought looking at the videos - but all in all a good experience. Might find other nice pieces from them.

Reply from ORTTU
Trustworthy, creative outfits, great quality, best customer service ever!

Reply from ORTTU
Bought a jacket, shirt, pants, choker and ear rings. Everything fit very well except the pants but nothing that a little tailoring won’t fix. Love the look and quality!

Reply from ORTTU
Shirt was delivered within the time frame, Beautiful shirt and fits really well!

Reply from ORTTU
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.