Orthowalkway Reviews 351

TrustScore 1.5 out of 5

1.7

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the quality of the products, noting that some items did not meet their expectations regarding material quality based on descriptions. They also frequently reported that the shoes did not resemble the online photos, were poorly made, and lacked the advertised support or comfort. Issues with sizing were common, with many finding the shoes either too small or too large. Some people were dissatisfied with the return policy, finding it difficult and costly to return items, especially since many products shipped from China. They also experienced problems with orders, including incorrect items, missing shoes, or extremely long delivery times. Conversely, a small portion of people felt satisfied with the product quality, praising the comfort, support, and stylish design of their shoes.

What people talk about most

Product

People report ambiguous experiences with the product. Many customers express strong satisfaction, praising... See more

Quality

Consumers express significant disappointment with the quality of the products. Many reviewers describe the... See more

Order

Customers consistently note negative experiences with order. Many reviewers strongly advise against ordering... See more

Return policy

Reviewers highlight significant dissatisfaction with the return policy. Customers report that returning... See more

Price

Clients express significant dissatisfaction with the price of products. Many reviewers feel that the items,... See more

Based on these reviews

Rated 1 out of 5 stars

this is a total scam. The actual product quality is just garbage, made of plastic, not leather. This company is actually located in China, not Taiwan or anywhere else. Paypal should scratch them off... See more

Rated 1 out of 5 stars

Ordered sandals from social media site. Company advertises as Orthowalkway of Australia; sandals were shipped from China and took one month to arrive. Sandals did not look anything like the online pho... See more

Rated 1 out of 5 stars

These shoes are terrible quality; made of some kind of really cheap fake leather. The soles are paper-thin , absolutely no arch support and the velcro closures are so small that I can't imagine wa... See more

Rated 1 out of 5 stars

I have not dealt with this company. I just want to warn folks that it seems to be related to Orthoture, another Chinese shoe company with similar web graphics and a host of bad product reviews. Che... See more



Contact info

1.7

Bad

TrustScore 1.5 out of 5

351 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Orthowalk trainers

No communication in my the end I contacted PayPal as I paid through them but t rejected my claim all I wanted to do was return them for a refund had to fill a form out but still have not heard DO NOT ORDER FROM THIS COMPANY

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust this seller

The shoes came looking nothing like the ones I had ordered. The material is very cheap and the sizing is wrong. I bought them through PayPal so that I thought I was covered if I needed to return but PayPal does not recognise this for refunds. I am out nearly $90 and have an ugly, cheap pair of shoes to look at. Do Not Trust this seller.

4 November 2025
Unprompted review
Rated 4 out of 5 stars

I'm blown away by these shoes

I'm blown away by these shoes! I needed elegant loafers for the office that wouldn't kill my feet by 3 PM. Orthowalkway delivered perfectly. The cushioning is divine, and the sleek design gets me compliments constantly. No break-in period was needed - they were comfortable right out of the box. I've already ordered a second pair in a different color!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Breathable, Lightweight, and Incredibly Supportive

Living in a warm climate, I need shoes that don't make my feet sweat. The OrthoWalkway "AirFlow" model is a dream come true. The breathable mesh upper keeps my feet cool and dry, even on hot days. Despite being so lightweight, the support is not compromised at all. The arch is firm and supportive, and the heel cup is secure. They are my go-to for summer wear, long airport travel, and any situation where I need all-day comfort without the weight. The design is also very modern and athletic. An brilliantly engineered shoe for warm weather and active days.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Orthowalkway's arch support is a…

Orthowalkway's arch support is a game-changer! As a teacher on my feet all day, I've struggled with plantar fasciitis. These shoes provided instant relief. They are also surprisingly stylish, easily pairing with my work attire. The fit was true to size, and the ordering process was seamless. I've finally found a brand that doesn't sacrifice style for comfort. An absolute lifesaver for my feet!

28 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THE SCAM COMPANY!

I purchased 3 pair of shoes, two fit and one did not. I was offered $2.95 refund to keep the shoes; when I refused that, they offered a 10.95 refund to keep the shoes; when I refused that, I received a notice to not send them to the address that they came from and to wait for an address. As you can guess, I havne't heard from them since. The shoes are cheap; I wasn't expecting much anyway for shoes to just wear around the house. "Scenery Trade" is the name they used. I did everything they asked me to do; sent the photo's they asked for and still no refund. DO NOT BUY FROM THIS SCAM COMPANY!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

I switched to OrthoWalkway's StrideMax…

I switched to OrthoWalkway's StrideMax walkers, and they made a noticeable difference almost immediately. They're supportive, comfortable, and have eased the pressure on my knees far more than I expected. I can move through the day without the usual aches - easily one of the best changes I've made.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this website!

Stay away from this website!
Products are very low quality, sizes are 2 sizes smaller, customer service not helpful
Return is impossible to chine with long requirements list. They are lying, not trustworthy business!

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Balancing professional attire with…

Balancing professional attire with all-day comfort used to be impossible - until i discovered the OrthoWalkway "Executive" oxford. Extremely, it's a polished, classic dress shoe with flawless leather and a refined design. Internally, it features a cutting-edge orthopedic footbed that keeps my feet pain-free through long workdays and evening events. Every stitch reflects exceptional craftsmanship. These are easily the most comfortable and elegant dress shoes i've ever worn, and i'll be a loyal OrthoWalkway customer from now on.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered my normal size 7

I ordered my normal size 7. The shoes I ordered were too small.
I first had to send pictures of the shoes, and the packaging.
I was then told they would make a great gift for someone, or I could pay to send back and receive a 10% refund.😐
Another reminder to not buy from China.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

I actually would give a negative star…

I actually would give a negative star rating if it was possible. This is not a company that sells shoes but rather jettisons a very inferior product on customers. If an attempt is made to return the shoes you find out the company is located in china and has no return process. They offer a 20% refund to NOT return the shoes but I have yet to see it Alleged scam???

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Oh boy

Oh boy. My bad. I did not read reviews. Two pair with their sizing and neither fit. They make it impossible for one to return purchase. Keep sending word salads about this and that. Now I'm thinking how bad can their "return cost" label be.? This could be a major shipping disaster. Lesson learned! DO NOT BUY! There are other companies with same product that offer guarantees. So tired of scammers.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Working 12-hours shifts as surgeon…

Working 12-hours shifts as surgeon demands footwear that can keep up. I've tried every major brand, but "Pro-Fleet" from OrthoWalkway is in a league of its own. The cushioning is dense and supportive without being stiff, providing all-day energy return. The anti-slip sole is fantastic on polished hospital floors, giving me complete confidence. What truly impressed me was the durability; after three months of brutal use, they still look and feel new. The website's sizing guide was perfectly accurate. These shoes have made a tangible difference in my fatigue levels after a long day. An essential purchase for any professinal on their feet.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of the 2023 Casual…

I ordered a pair of the 2023 Casual All-match Hollow Sandal. I followed the website direction for measuring to get the correct size. Shoes were too small so I emailed customer service about returning the shoes for refund. I was told to submit pictures of the following: 1. Clear photos of all items received.
2. Clear photos of the size of the item. If the specific size is not stated on the item, please provide a clear photo of the item.
3. A clear photo of the shipping label to confirm if this is the parcel we sent.
I sent the required pictures and they replied back that they would refund 10%. I emailed them saying the 10% is not acceptable and that their website guarantee states 30 day satisfaction guarantee with money back. A FULL refund will be issued and NO questions asked. Their reply was I could return the shoes for refund or exchange, and I would pay for the shipping. Other option was to keep the shoes and receive 20% refund. I told them I would be contacting my credit card company to dispute the charges since the website states full refund within 30 days no questions asked.
DO NOT ORDER FROM THIS COMPANY!

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Beware of scams!

I believe I saw these advertised in the New York Times. The sandals I received are definitely NOT leather, as they are advertised. In addition, after a few wearings , the stitching came undone. I would never purchase any other item from Orthowalk - a total scam!

3 September 2025
Unprompted review
Rated 1 out of 5 stars

This company did a bate and switch on…

This company did a bate and switch on me. They say good for those with balance issues. What I received is an expensive pair of slippers not sneakers. There was no instep, insole is completely flat. I returned them. But that was also a nightmare. I have to take pictures of original package and all the stickers on the shoes plastic bag. Then download to prove you purchased from them and the original packing. Once again China has screwed me over. The whole experience was horrifying.

3 October 2025
Unprompted review

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