OrthoFlexx Reviews 1,003

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 719 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the product's durability, strength, and overall quality. Customers consistently find the insoles provide excellent arch support, making walking enjoyable and comfortable, even for those with conditions like flat feet or plantar fasciitis. Many people appreciate the significant difference these insoles make in alleviating foot pain and improving posture, often preferring them over custom orthotics. The customer service is also frequently praised for being superb, prompt, and helpful, especially when addressing issues like incorrect sizing or product exchanges. However, some people were dissatisfied with the product itself, finding it uncomfortable, too soft in the front, or that the arch support did not sit correctly, exacerbating pain.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its strong, well-made insoles that... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and strength of the... See more

Order

People report positive experiences with the ordering process, finding it easy to order and praising the... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the superior support and... See more

User experience

Clients share positive opinions on user experience, with many finding the insoles to be very comfortable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What sold me on these insoles was the durability and strength of this product. These insoles maintain their shape and therefore their support of your foot and especially the arch. I have very high ar... See more

Rated 5 out of 5 stars

Great strong insoles well made and value for money, Soft and comfortable was reluctant to buy at first but will look for another pair as perfect for my flat feet with great support. Happy customer !... See more

Rated 5 out of 5 stars

My foot pain is metatarsalgia, not plantar fasciitis at all. On the first wearing of the insoles I felt those bones shifting. The insoles being the full length of the foot, the significant strong arch... See more


Company details

  1. Orthopedic Shoe Store
  2. Orthotics & Prosthetics Service

Written by the company

OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 23% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great for flat feet

The insoles worked for addressing my neuropathy due to flat feet. I am experiencing much lower pain due to the Morton's Neuroma, especially notice at night. The bunion that was forming has also decreased substantially. I have tried other insoles with limited success.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

ankle pain

I’m had ankle pain regularly after standing for a while. After putting on orthodox there’s no more ankle pain and don’t feel tired. Thanks for the great insoles!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

The purchase from OrthoFlexx has been great!

Dealing with OrthoFlexx has been a great experience! From the time I purchased my insoles the customer service has been outstanding.
The insoles make my feet feel great! This product is definitely worth the investment.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

I have very high arches

I have very high arches, no fat pads on the balls of my feet and bunions. So far, after about a week using the Orthoflex insoles, my feet feel good. I am anxious to see the long term impact.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Life Saver!! (Foot saver)

Had the beginnings of Plantar Fasciitis in both heels and shooting pains up the back of my ankles, I do a lot of walking (about 9km per day)! I am in my 60’s so my arches have fallen slightly as well ☹️ The curvature in the insole wasn’t as dramatic as I expected so I didn’t think they would work, I was totally wrong! Within about 4 days I realised that the pain had completely stopped! Amazing and thank you!!! I shall be ordering more! 😊

I am 5’2” and 120lbs (8 1/2 stone), I didn’t feel I needed the extreme ones so bought the mid range, which are perfect for me

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Good product

The insoles showed up when they were supposed to. Didn't have to cut them or make any adjustments. started wearing them from day one. I have no arch and most insoles that I've tried with arch support were painful. these are not painful at all. I own training studio, so I 'm on my feet a lot. I've used one of your competition's insoles for years. While I still use them, this could be a step up due to the arch support.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

A company that is there for their customers

I contacted customer service as the insoles i ordered didn't fit my shoes they were to small.
Charlotte arranged shipment of the size up very quickly. This company takes care of thier customers and want them to feel important.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant product and customer service

I bought two pairs of Orthoflexx insoles over a year ago and they literally changed my life. My foot/knee pain went from a 7 to next to nothing and I have gone from struggling to walk 2k steps a day to doing 10k plus. I bought another two pairs in April and accidentally ordered the wrong size as I had looked at the USA shoe sizes and they were replaced free of charge when I emailed to say what I had done. Superb service and brilliant product. Would not buy from anywhere else!!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

After having surgery recovery was…

After having surgery recovery was difficult because my foot swells and hurts my lowe ankle since I wore the soles I fell the pain decreased a lot and helps me to do my daily sports activities and my work like got a lot better without feeling so much pain. I recommend this product 100% 👌

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service from Kamila

Great customer service from Kamila - prompt, kind and understanding. Orthoflexx insoles definitely have a stronger arch than others I’ve tried, and whilst not got rid of it, they have definitely helped reduce my plantar fasciitis symptoms - I’m hoping with continued use they will. I’m a uk size 9.5 foot so the medium was suggested for my foot, but I found the L suited my foot better,

21 April 2026
Unprompted review

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