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Review summary

Created with AI, based on recent reviews

Looking at 256 reviews, most reviewers were let down by their experience overall. Consumers expressed deep frustration because their purchases did not arrive on time for important events, while online tracking information often remained stuck on label creation without providing any meaningful updates. Some reviewers were not happy with the extremely poor quality of the fabrics, noting that the clothing looked completely different from the website images and featured completely incorrect sizing. People also mentioned that emails went completely unanswered for weeks, and securing any form of monetary compensation, full refund, or return label proved nearly impossible after placing their orders.

What people talk about most

Order

Reviewers express deep disappointment regarding their order experiences due to severe delivery delays and... See more

Delivery service

Customers had negative experiences with delivery service, reporting severe delays compared to the promised... See more

Product

Customers consistently note negative experiences with product quality and sizing. Reviewers frequently report... See more

Refund

Users describe negative interactions with refund requests, highlighting long delays and poor communication.... See more

Response time

Reviewers highlight negative aspects of response time, consistently reporting that emails are ignored or left... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Biggest mistake i made was not reading the reviews before order my regret. The suit came after ages and oh my god the quality is soo poor and sizes not correct. Others are bang on that the respons... See more

Rated 1 out of 5 stars

Hasn’t been delivered. I ordered a jacket on 7th July, today is 22nd July and my jacket hasn’t been delivered yet. The tracking code doesn’t provide any information apart from the fact that th... See more

Rated 1 out of 5 stars

Orizelle's advert promises speedy delivery lol, five weeks later and my shirt still hasn't arrived. Then, they have the cheek to email me a week ago asking if I'm enjoying wearing the shirt they sent.... See more

Rated 1 out of 5 stars

There is no actual tracking, it just says in processing even after 2 weeks of purchase. Mail them and there is no response, cant say when the item will arrive nor can cancel the purchase. All the... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(256)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst service ever

Worst service ever, order was nothing like described, slow to reply to email! Dutch Customer service number goes to answer phone! Need to print return form and fill it out and return to China!! Postage took almost 1 month to arrive and very poor quality and to top if off I need to pay to return the suit!

28 June 2026
Unprompted review
Rated 1 out of 5 stars

There is no actual tracking, bogus company

There is no actual tracking, it just says in processing even after 2 weeks of purchase.
Mail them and there is no response, cant say when the item will arrive nor can cancel the purchase.
All the items have the same review comments, you cant even comment in their website.
A total bogus company. Haven't received the item yet, but for sure it may be of low quality item.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! Is this company just a scam? Yet to receive my order. Tracker is frozen. No replies to emails sent. The email address to contact them with queries - that they put on their confirmation of order message - does not exist. Avoid at all costs as you will receive no goods and lose your money. Shocking!

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam Scam Scam

Scam Scam Scam, they will show the delivery date within two three days, but after I purchase the product it's been 1 week nothing updated on tracking other than "shipping label received". No reply from Customer service at all. Please ignore this company. ***12th July edition and update - still waiting for the package and shipment not yet updates since it's original date. Ridiculous and very poor service. Scam scam scam

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Nope :(

The jacket is totally out of proportion. The sleeves are short and the body is insanely long, which is not at all how the pictures showed it. Delivery took ages. Such a disappointment.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Can’t recommend

Can’t recommend , very bad quality, absolute lie , poor quality products nothing like advertised, large size is like small or even xsmall , colour came instead of beige, arrived yellow, disaster , delivery waiting times are weeks but that wouldn’t be critical if the product would be so bad quality and not as advertised, requested a refund straight away, very frustrating

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Would give ZERO if it was possible

Would give ZERO if it was possible. Company is a scam. Tracking information is no existence. No response to emails sent for info and support. Item states delivery 2-4 days yet I am still awaiting item after 2 weeks. From now reading other reviews it appears this company is a scam

25 June 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM😡!!!!

I wish there was an option for zero stars. I have a feeling this online shop is non existent. The nerve, I haven’t received my order and you are asking for review. There has been no communication whatsoever, I ordered on the 16th of June, till now I haven’t received my order, I had to buy from another shop otherwise my son would have missed his prom.

Please refund my money, I don’t need the suit anymore.

The address on the website is the Netherlands but this scam of a business is obviously in China.

Please do not order from them, you never receive your item. Total SCAM!!!!!!

16 June 2026
Unprompted review

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