ORIGIN PC Reviews 545

My laptop is getting long in the tooth, so I started looking for an upgrade. Obviously not the best time with current GPU and RAM prices, but I wanted to see where prices were at.

I didn't want to go through the process of building my own setup, so I started looking at prebuilts. It was also important to me that it was assembled in the U.S. Obviously, most of the parts are fabricated offshore but I support American workers where possible. That left me with a few boutique builders.

I'm sure each of the PC builders at this level offer good products, but Origin seemed to offer the best mix of quality, device, and price. The cost was slightly less than if I bought all the components individually and assembled it myself, which makes sense given their relationship with Corsair.

Everything was neatly packaged, all of the cable routing was clean, setup was about as smooth as can be expected with modern Windows. Refreshingly free of bloatware, though. The only game I've tested out so far is Crimson Desert, but the RTX 5080 didn't break a sweat. I didn't actively track frame rates, but I didn't notice any drops with settings pretty nearly maxed out.

Customer service was communicative throughout the whole process. Oliver and Bryant, in particular, were very proactive, helpful, and responsive. They definitely foster the feeling of dependability should any help be needed down the road.

I don't foresee needing to upgrade for a long time, but when that day comes Origin will be my first choice!

Bryant was more than helpful when it came to the specifics of each and every detail/questions regarding the build i Inquired About I would also like to point out the fact he did in fact answer some important key factors which made all the difference as to my decision to proceed with my purchase as well as going above and beyond to clarify what options i have to meet my no doubtable high standards I am more than satisfied with his service Great job Origin he is a great representative

Absolutely amazing experience buying from this company! If I could give more than 5 stars then I would. PC is great and was super easy to set up. Support was AMAZING! Shoutout to Flex and Oliver for helping me out!! Love this company and would recommend everyone buys their PCs from here!!

Had some frustration with my bank when ordering some PC’s but, the silver lining was the Origin people were very helpful and patient while I straightened it out. And the result… the PC’s are awesome. Very powerful and very quiet. Helpful hints for dealing with windows stuff was included on the desktops. I personally switched to all Corsair peripherals and the color syncing with iCue was easy and functional. Also very good value; it’s possible I could have built PCs to the spec I wanted for less than I paid for these, but they would not have had professional build quality, backing or support.

amazing shout out to bryant for being the best staff of the show he been with me all along until i get my xneon edge screen its amazing as well

Buying my new gaming PC from Origin was a great experience. They answered all my questions and helped pick out my perfect system. Oliver was especially helpful once my system was ordered and stayed in contact throughout build, shipping, and after I received my computer. I highly recommend Origin PC!

Flex was awesome!! Took care of me quickly and handled everything that I needed.

Great communication
Great adaptability to changes and a fluid process to make them happen
Superb customer service.
The PC is seemingly in tip top co ndition and works well.

Eddy Hernandez is a excellent service representative. The PC arrived in fantastic condition, and the quality of the build is obvious. It ran well right out of the box. 10/10

Bryant, my designated customer service agent through the buildnp3ocess was amazing. The computer itself is top notch. Arrived perfectly and well packed. No issues whatsoever so far. Best part is it was less expensive to buy directly from Origin as opposed to building it myself. 10/10 would recommend.

Jay F. Was friendly and professional and kept me updated consistently alleviating delivery concerns before they even arose.

Amazing customer support and he was very understanding and fast.

Jay's help is awesome! He pulled up my two receipts quickly when the java on the website was not working for me to download.

Flex made it really easy to get the information and get my order information.

Jay from their customer service department was insightful, helpful, and on top of things. And kept me in the loop during the entire process. Time from shipping to arrival was quick and easy. I can't thank these guys enough for making an outstanding machine for me, and Jay's attention to customer satisfaction.
Thank you, ORIGIN PC

They told me everything I needed to hear.
The support team is amazing, please give a huge shout out to Odette N, I love you guys and your team

Oliver caught a discrepancy with my order ahead of time and made it right with no hassle! Flawless customer support

My experience with Origin PC customer support was satisfactory and Odette. N
Was very helpful and pleasant to deal with. Very hopeful my order experience will be just as nice.

There was some delay in my shipping but Bryant and his team were communicative, understanding and willing to accommodate mg requests. A classic (in a good way) of under promising and over performing. Would recommend them to anyone.

To be fair, the 4 stars should be like 4.8, but it's not a choice. The pc is fantastic. This is the first time since 1988 that I've purchased a pre-built pc. At a time when building your own with the same components as a pre-built, is barely any cheaper, well, I felt it was a no brainer. And doing it now, before memory prices continue skyrocketing, only made sense.
This might sound lackluster as a positive point, but the case used for this model is out of this world. Its by far the sturdiest one I've ever seen.
All components were built into the case with a lot of care and focus to detail. Most likely better than I would have done.
Now, the little negative. If you are hoping for a new computer in a short amount of time, forget that. They give you an estimated ship time when you order, but based on other companies, I figured they were putting a worse case ship time on the order. Not...then a few days before that ship date, they notified me by email that there was going to be a delay due to a factory move. I replied with an ultimatum, that I would cancel the order if it was not shipped on the date specified. Must have made an impression, because it ended up shipping on the day planned. We're talking like 3 weeks waiting for it to arrive. If you purchase one, pay attention to the ship date. You'll need to be OK with the wait.