I had a good experience with BTC quality and best delivery date
Company replied

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I had a good experience with BTC quality and best delivery date
Company replied
For a purchase of 165 Eur an import fee of 51 Eur is expected. the branch in Paris called with the offer to find a solution. since then radio silence
Company replied
Superb service and couldn’t believe the turnaround time for delivery. Will definitely use again soon !
Company replied
So bad company No news for our order for weeks Terrible company Don’t buy anything
Original BTC designs and manufactures lights that enrich spaces with warmth comfort and character. Rooted in British heritage yet embracing modern innovation every piece is handmade in England. From initial concept and material selection through to meticulous hand-finishing each stage reflects Original BTC’s unwavering commitment to quality. Its collection also includes the Davey Lighting range whose heritage pieces are still crafted using time-honoured techniques alongside contemporary models. Founded in 1990 by Peter Bowles with early icons such as the Hector Dome Table Light Original BTC remains an independent family-run company with showrooms in London New York Paris and Munich.
32-34 Rue Bonaparte, 75006, Paris, France
Replied to 100% of negative reviews
Typically replies within 1 week
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I had a good experience with BTC quality and best delivery date

Reply from Original BTC - Paris
So bad company
No news for our order for weeks
Terrible company
Don’t buy anything
For a purchase of 165 Eur an import fee of 51 Eur is expected. the branch in Paris called with the offer to find a solution. since then radio silence

Reply from Original BTC - Paris
Superb service and couldn’t believe the turnaround time for delivery. Will definitely use again soon !

Reply from Original BTC - Paris
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