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Rated 5 out of 5 stars

Excellent, friendly and efficient service! Great strings at a competitive price and sent very quickly. I'll be buying all my strings etc. from them in future!

Company replied

Rated 5 out of 5 stars

Excellent. Good stock of of harder to get Aquila classical guitar Strings (which are excellent) and speedy service

Company replied

Rated 5 out of 5 stars

Absolutely fantastic seller. Lots of products available, and very reasonably priced. I was very pleased with how quickly they sent out my strings, and it was nice that they took the time to include a... See more

Company replied

Rated 5 out of 5 stars

First class service! I needed a very specific string for a baritone ukulele I play in an non standard tuning. I called Artisan and they literally could not have been more helpful. Chris totally knew h... See more

Company replied

Company details

  1. Musical Instrument Store

Written by the company

Original Artisan - High quality musical instruments, guitars, charangos, ukuleles, strings & musical instrument accessories from the very best brands across the globe. Free UK Shipping, secure tracked international shipping, 100% satisfaction guarantees and first class customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
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Rated 5 out of 5 stars

Superb customer service

As always, the selection of strings is great and the service is incredible. Normally if I order before early afternoon they arrive the next day, and you can't do better than that! They are the only supplier of non-wound Aquila Red D and G strings in the UK so I rely on them!!!!!

24 January 2025
Unprompted review
Original Artisan logo

Reply from Original Artisan

Thank you for your kind comments Chris, that's very much appreciated and so glad we can help :-)

Cheers

Rated 5 out of 5 stars

Put Lava strings on a Baritone now…



Put Lava strings on a Baritone now tuned GCEA WOW! could not believe the sound would highly recommend these for anybody with a Baritone sitting doing nothing.

9 January 2025
Unprompted review
Original Artisan logo

Reply from Original Artisan

Thanks for the review David. Yes the Aquila Lava's are excellent strings but surprisingly not many folks try them. I'm glad they gave your your Baritone a great boost. Happy Strumming :-)

Rated 5 out of 5 stars

Highly recommended

I have been using an original Artisan for some time now. Theirs is an extremely efficient and friendly service with a wide range of great value classical guitar strings; for my part there is no need to look elsewhere for my requirements and I can wholeheartedly recommend them.
Michael Bowerman

25 September 2024
Unprompted review
Original Artisan logo

Reply from Original Artisan

Thanks very much for your review Michael, much appreciated.
All the best
Chris

Rated 5 out of 5 stars

My first time using Original Artisan…

My first time using Original Artisan and the service has been excellent, the product was at a very competitive price and include delivery - brilliant! Would use them again.

13 November 2024
Unprompted review
Original Artisan logo

Reply from Original Artisan

Thanks very much for your review Colin :-)
All the best
Chris

Rated 5 out of 5 stars

Great Stings, best service.

As a classical guitar player and a fan of Aquila guitar strings I have used Original Artisan often over the years. I have found them to be reliable and offer fast delivery (FOC) I can not recommend them enough. Thank you Original Artisan.

21 September 2024
Unprompted review
Original Artisan logo

Reply from Original Artisan

Thanks again for your support Nigel :-)
Best wishes
Chris

Rated 5 out of 5 stars

Good Variety

Original Artisan has a varied selection of ukulele strings. Some are from firms hard to find elsewhere. Their postal service is always very good.

21 September 2024
Unprompted review
Original Artisan logo

Reply from Original Artisan

Thank you very much Michael.
All the best
Chris

Rated 5 out of 5 stars

Great price, fast, helpful,

Great range of strings all at a good price. Better still they give you long strings, long enough for 2 sets.
I just brought an 8 string Uke and got some helpful advice from Kier and Chris.
Used OA twice previously and very happy.
Arrive by 1st class post.
Heck if nothing else they are a great price!

21 March 2024
Unprompted review
Original Artisan logo

Reply from Original Artisan

Hi Steve,

Thank you so much for our first ever Trustpilot review and thank you also for your kind comments, they are very much appreciated and have really made our day 😊

Best wishes

Chris

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