Origin Gas, Plumbing and Heating Ltd Reviews 

37
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

New combi-boiler fitted in less than 1 day at a good price. Great service from Amy and Darcey, and James who came on time and fitted the boiler. He cleaned up afterwards and explained clearly how to u... See more

Rated 5 out of 5 stars

I can't recommend this company highly enough, fantastic service very knowledgeable staff and NO pressure sales. I had been looking to replace my boiler and radiators by five, Darcy came to my house... See more

Rated 5 out of 5 stars

First class service from initial contact, Amy was amazing getting me booked in for a full boiler replacement. Turned up on time quick and efficient, the engineers explained everything on the operat... See more

Rated 5 out of 5 stars

Recently had a new central heating system fitted from scratch and old back boiler system taken away. Quote was given in a timely manner and a variety of price options available before work done... See more

Company details

Written by the company

With over 30 years of experience offering plumbing services across Glasgow, Origin are professional and reliable plumbers in Glasgow. We offer a wide range of services, including emergency plumbing, boiler repairs, boiler installations, burst pipe repair, and kitchen refurbishments.


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4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.7

All reviews

(37)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service from initial…

First class service from initial contact, Amy was amazing getting me booked in for a full boiler replacement. Turned up on time quick and efficient, the engineers explained everything on the operation of the boiler before they left.
Everything left clean and tidy even fixed the wonky floor board beneath the boiler.

Cannot praise these guys enough, 100% recommend for hassle free boiler change.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Contacted origin to enquire about a new…

Contacted origin to enquire about a new boiler. Communication was amazing! Amy helped with any queries I had and arranged a fast turn around. Boiler was fitted within 24 hours. Can’t thank Tommy enough professional and explained everything in detail. Both a credit to your company! Highly recommend!

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Many thanks to these 2 amazing girls…

You won't be disappointed Brogan and Amy will assist you they are both very efficient and will help you with your boiler issues I had Jamie and Tommy at our boiler within 4hrs of my telephone call sadly it was not repairable, Tommy arrived 10am next morning to fit my new boiler Great Service and the price was within my budget half the price of Scottish Gas !!

30 November 2023
Unprompted review
Rated 5 out of 5 stars

I cannot thank Brogan enough for the…

I cannot thank Brogan enough for the service I've had since I phoned Origin with our problems with the boiler. The guys that came up to replace my old boiler for a new one were brilliant. Left our place the way they found it. Really nice guys and talked me through everything. I definitely would recommend this company without fail. Once again Thank You Brogan 👍👍👍👍👍👍👍👍👍

17 November 2023
Unprompted review
Rated 3 out of 5 stars

great repair but questionable quote communication

Fantastic and very efficient repair, unfortunately the price I was quoted for the job by the admin staff when first phoning them was not the same invoice that I received when the job was done and ended up being 70% more expensive. Once addressed I was told there was nothing they can do for the miscommunication on their part.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Top class work and care plan gives peace of mind!

I had a hot water tap installed to make cleaning the dogs easier and the guys that came out were great. From start to finish they were considerate, tidy and did an excellent job.
I also have a care plan with origin and have had my boiler serviced and issues checked. They have helped me keep my 10 year old boiler in good working order. Highly recommend this company!

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Just had a new boiler and radiators…

Just had a new boiler and radiators fitted can’t rate this company enough very professional from start to finish Amy at the office kept me up to date with everything can’t thank her enough.If anyone is looking for a fantastic reliable company then Origin is the one for you .

8 August 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend 100%

Recently had a new central heating system fitted from scratch and old back boiler system taken away.

Quote was given in a timely manner and a variety of price options available before work done.

After we picked the quote we wanted to move forward with the job was arranged quickly and work completed within a day.

Excellent standard of work and new system is working great, guys were so friendly to deal with and would recommend 100%

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Central heating fitted in 1 day

Central heating fitted in 1 day, engineers very friendly and professional, couldn’t fault the work carried out. Amy and Brogan kept me informed and made sure I was a happy customer with the work carried out, very nice and friendly girls

14 June 2023
Unprompted review
Rated 1 out of 5 stars

Shoddy beyond belief!

Shoddy beyond belief!

Boiler moved two metres from kitchen into a nearby cupboard which cannot be disputed. However, kitchen wall was left in quite the state, which we were told was not something included in the work. Fair enough on the kitchen wall, but leaving the house open to the elements felt like an absolute push. This was later sealed, albeit the brickwork/silicone thing on the exterior wall looks extremely amateur at best.

With temperatures dropping the heating goes on to the chorus of loud whirring. Having queried we are informed this is caused by the condensor pipe freezing which is not uncommon, so there wont be issues with the boiler when this thaws. No such luck as the whirring deafens us, so we decide to turn off heating for a second opinion from another company.

Our second opinion has one look and is extremely unhappy at the work. We are informed the flue is not conmected properly which is the cause of the loud whirring. This is swiftly fixed, albeit with remedial costs for us. Informed this can be dagerous so disgusted having lived there, and had family over including my young niece and nephew.

A very expensive mistake using Origin for this work. Certainly a company I will be dodging in future.

15 July 2022
Unprompted review
Rated 5 out of 5 stars

I had a new boiler fitted this week

I had a new boiler fitted this week. I was delighted with the service provided by Origin, especially by Amy who was on hand to answer all questions and quickly arranged for a engineer to call and assess what was needed and the boiler was fitted a few days latter. The fitter was very professional and tidy and explained everything very well. Amy was in constant contact to ensure all was going as planned.what ever Origin are paying Amy it is not enough. It is great to see there are still good firms with good people working with them. Thanks. Pat.

30 March 2023
Unprompted review
Rated 1 out of 5 stars

Scammers! Extorting money when visit ends

Appalling extortionate way of charging. Called out and was told £50 for the call out. Then when the plumber arrived I learned I would also have to pay another £100 for the inspection! WTH?!! If you are calling is because you need someone to come and check, meaning how would they have to charge 2 separate charges and not inform this before the booking? Disgusted, I would never recommend these scammers!

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service & advice from Brogan & team

I had quite an unusual situation where I needed to replace a boiler in a property that I had just sold. The new buyer was challenging to say the least but Brogan & the team were excellent, gave great advice & was always on hand for any queries that I may have had. New boiler was fitted will little disruption & Brogan & the team saved the day. Would definitely recommend them & will be using them again.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Origin - Best for bathrooms

I have had a complete bathroom refurbishment by Origin and it is worth every penny. The team are great to work with, very clean and tidy and highly efficient, my bathroom was completed in a day. I do require a complete kitchen refurbishment and I will be using Origin when I am ready. As such I would highly recommend Origin.

26 March 2022
Unprompted review

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