OrientTrips logo
Visit website

OrientTrips Reviews 4

•
TrustScore 4 out of 5

3.8

Travel Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency
  2. Cultural Tours Provider
  3. Tour Agency
  4. Tour Operator
  5. Travel Aggregator

Written by the company

Planning a trip to Iran should feel easy. OrientTrips helps you book flights, trains, hotels, airport transfers, SIM cards, and guided experiences in one place. You see clear options, pay securely, and get instant confirmations. No hidden fees. No confusing steps. Our team knows Iran inside out. We share practical routes, visa guidance, and tips on timing, weather, and local etiquette. Want classic sights in Tehran, Isfahan, Shiraz, and Yazd? Prefer quieter corners and open landscapes? We help you build a plan that fits your pace and budget. Service is personal here. Message us by email or WhatsApp and a real person answers. We track your trip from the first quote to the flight home. Need to change a date, arrange an airport pickup, or find a reliable driver? We sort it out and keep you updated. Trust matters. We work with verified local partners and review service quality on a regular basis. You see policies before you pay. Payments run through trusted processors. After each trip, we invite verified customers to share honest reviews so future travelers can decide with confidence.

Contact info

3.8

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

I made a lot of booking but I got…

I made a lot of booking but I got scammed on one of them. Went to the hotel and there was no booking, they weren’t refunding either constantly telling me that they’ve initiated it.

Thankfully, my credit card provider refunded

14 April 2025
OrientTrips logo

Reply from OrientTrips

Dear Muhammad Ammar Ali Laghari,

Thank you for taking the time to share your experience.

We have conducted a complete review of your account and payment records. Our findings are clear:

• Two hotel reservations were successfully completed and fully utilized.
• Both payments were processed and confirmed without failure.
• No additional booking, failed reservation, pending transaction, or refund request exists in our system under your registered email addresses.
• No chargeback or refund was issued by our payment processor related to your account.

If there was a third booking, as mentioned in your review, we are currently unable to locate any corresponding record. To investigate properly, we would require:

• The hotel name
• The booking reference
• The exact payment amount
• The transaction date

Without verifiable details, we cannot identify any missing reservation or refund case in our financial logs.

We are committed to full transparency and secure automated booking confirmations. Should you provide specific transaction information, we will gladly conduct a deeper audit.

Please contact us directly at support@orienttrips.com
so we can clarify this matter conclusively.

Kind regards,
Customer Support Team
OrientTrips
support@orienttrips.com

Rated 5 out of 5 stars

I've just finished my 2weeks tour…

I've just finished my 2weeks tour through Iran. Everything arranged through Orientrips: Visa in literally 2 days (for EU citizen), all hotels, all buses and trains booked, tourist credit card (no foreign cards work in Iran). Super cheap and quick - and the customer service is super sweet, elastic, and responsive:) (they even saved me and arranged cash for wire transfer when I ran out of money!). Overall super positive and smooth 360 experience. I wish all Asian countries had such a well organized service in one place.

19 November 2025
Unprompted review
OrientTrips logo

Reply from OrientTrips

Hi Maks

Thank you so much for sharing your experience. It’s awesome to hear that your two week trip across Iran went smoothly and that having everything arranged through OrientTrips made the journey easier and more enjoyable.

We’re really happy that the fast visa process, the bookings, and the tourist card all worked out well for you — and it means a lot to us that you felt supported, especially when you ran into that cash issue. The team loved hearing that our quick help made a difference.

We’re all about making travel in Iran simple, friendly, and stress free, so your feedback truly put a smile on our faces.

If you ever decide to explore Iran again, we’d be excited to help you plan the next adventure.

Warm wishes
OrientTrips Support Team

Rated 5 out of 5 stars

Great option for buying Iranian train tickets

We booked train tickets for Isfahan-Mashhad. The process was easy and instant, unlike other booking services which have delays because you have to ask for a quote first and then buy. In this case we purchased the tickets using a non-Iranian credit card and got confirmation and the tickets right away. Surprisingly, the tickets weren't much more expensive than buying them at the train station, so it's really a great option to secure train tickets in advance, as they tend to sell out.

10 October 2025
OrientTrips logo

Reply from OrientTrips

Dear Celina,

Thank you for your kind words and for sharing your experience booking your Isfahan–Mashhad train with us. We’re so glad the process was quick, secure, and easy to complete with your non-Iranian card. Our goal is to make booking Iran train tickets simple, transparent, and fairly priced. Your feedback truly means a lot to our team!

Rated 5 out of 5 stars

excellent travel counselors

Great company for all tours hotel and flight bookings,
very receptive and accomodating with unusual requests etc etc

1 October 2025
OrientTrips logo

Reply from OrientTrips

Hi Shenaazk,

Thank you for your 5-star review! We’re thrilled you enjoyed our tours, hotel, and flight booking services and found our team helpful with your special requests. We look forward to assisting you again soon!

Maryam
Customer Support Team
OrientTrips

support@orienttrips.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look