Communication with a company is such an importance part of the buying process. This company especially Jessica Reyes was amazing always answered emails promptly. Courteous, friendly and extremely help... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had one of these as a Christmas present, it arrived very late.. it is inaccurarate, wont inflate over 100psi without going flat, incapable of inflating my tyres to correct PSI without a charge and it... See more
My only complaint is that when I tried to get an operating manual every time I tried bia your website I was warned not to proceed due to malware being a risk. I advised you if that and you said the s... See more
Company replied
The AutoPump's build quality is impressive. The rechargeable battery lasts long, and the auto shut-off feature ensures I never overinflate. It came in quality packaging, and the customer service team... See more
Company details
Written by the company
Easy-to-Use Portable Tyre Inflator That Inflates Anything In Minutes with the Push of a Button. AutoPump: Your hassle-free tyre inflation solution—simple, automated, and reliable for on-the-go needs. Inflate anything in minutes. One-click smart pump! Works on: Cars, Trucks, SUVs, Motorcycles, Bicycles, E-bikes, Trailers, Small RV's, ATV's, Golf Carts, Lawn Mowers, Footballs and much more!
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- support@getautopump.com
- ordiniq.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Its a Brilliant piece of Kit
Its a Brilliant piece of Kit, i check my tyres every fortnight and as the local garages charge from £1 to £2 to use their Air i'll soon be quids in
Thanks
David
Noisy and slow
The pump was excessively noisy and took a long time for tyres to inflate. I sent a video of it in use, but had no reply
These pumps are a waste of money
These pumps are a waste of money and they make it almost impossible to return them for a refund. Jessica Reyes sounds all very plausible but she doesn't help at all. If you have one lying in your car it will soon lose its charge and be useless when you really need it. You can get others for 1/3 of the price on Amazon. Don't know why I fell for it.
Easy for me to use
Do not order from this company!
I have still not received my order of 2 pumps and customer services (Jessica Reyes) has basically said there's nothing they can do! They will not refund, even though tracking is not showing where my order is. I would never had ordered if I had realised the pumps were being shipped from China. Goods from China are generally OK but the delivery is always a bit difficult. Very disappointed to lose my money and the company should be ashamed of themselves.
Avoid these scammers
I have waited 18 days for 3 units to turn up. They were supposed to be here in 10 working days. Tracking shows it took 6 days to just process the order. They took the money easily but will not now refund. Numerous emails saying “Sorry but…” AVOID
The three devices turned up today. The instructions require a microscope to read. Charging them now and will then test.
Gets you out of trouble
I bought one as a gift for a friend and he thanked me recently as he had cause to use it when he was miles from anywhere.
It is great pump
It is great pump the battery lasts for long time and highly recommend it size is great for easy storage
very poor customer support
I bought a product in Dec 24 and needed to use it for the first time in July 25 to deal with a slow pucture and it did not work despite being fully charged and instructions followed carefully. Tried to bring this to the attention of of Jessica at Autopump but have received no response to teo requests for help/solution
A reliable company to use!
Communication with a company is such an importance part of the buying process. This company especially Jessica Reyes was amazing always answered emails promptly. Courteous, friendly and extremely helpful. I can’t thank them enough for the service I got! Thank you Jessica and all at AutoPump.
Great Service
I purchased a while back but i was taken ill and not able to attend to the settings but i have improved so i tried to sort it out but not able to do so i made contact with Autopump and was helped by
Jessica Reyes
Customer Service Manager
and nothing was too much trouble and she sorted it all out with email contact so will be grateful great Company to deal with 10 out of 10 to Jessica
Great Pump
Well worth the wait, it took a little time to arrive but was fully charged and ready to use when I opened the packaging. It's a big improvement on my old pump and is more versatile with the accessories it came with. If you have bought one yet, get it ordered now.
Poor Service.
I have serious concerns regarding this company. I recently purchased this item only to find they forgot to enclose the additional components. The advert refers to tightening the lever. There is no lever. No immediate contact detail. No telephone contact,No visible email ?
GREAT TYRE MAINTENANCE
I am, as well as my family, incredibly happy with the AutoPump.
It was easy to set up and use, with the results being exactly as demonstrated in the advert.
Well done for producing a great little device which will suit all drivers to keep their tyres correctly inflated.
Useless present.. cant contact Ordiniq..
Had one of these as a Christmas present, it arrived very late.. it is inaccurarate, wont inflate over 100psi without going flat, incapable of inflating my tyres to correct PSI without a charge and it takes and age...massively overpriced.. there is no phone number to contact the seller, e-mails just get returned as undeliverable.. then everyone who tries to complain is treated to the same negative reply... take a look through the replies from this company... none are satisfactory.
Ordering from Ordiniq was a breeze
Ordering from Ordiniq was a breeze. The website is straightforward, and my AutoPump arrived quickly in perfect condition thanks to their excellent packaging. Communication was spot on, and the 90-day money-back guarantee gave me peace of mind.
The AutoPump is a game-changer
The AutoPump is a game-changer! It's compact, powerful, and has saved me countless trips to the petrol station. The packaging was sturdy and well-thought-out, and the customer service team kept me updated at every step. Highly recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








