I am writing a review from Paramount Tandoori Restaurant about the service provided by Order E team. I must give praise to Numan,Wahid,Ladin,Usman and Kaif whom I deal with on a regular basis almos... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We had great support in setting up our entire system, including the EPOS across all branches, website, phone, and marketing. The team was very professional, helpful, and easy to work with. Ali in p... See more
Company replied
Recently i had great experience with my website update. Ahsan is very gentleman and helpful and found him always for my need. Osman from website team has fullfiled my requirement of photo update. i re... See more
Company replied
OrderE - This is all in one and fully complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. Marketing team they are very helpful and they response very q... See more
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Company details
Written by the company
OrderE - A complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. We help restaurants and takeaways to do everything beneath one roof such as online ordering using the web, mobile app, online marketing & customer support without any hidden cost.
Contact info
Victory Business Centre, Somers Road North, PO1 1PJ, Portsmouth, United Kingdom
- 03333444948
- info@ordere.com
- ordere.co.uk
4.8
Excellent
460 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mr Hibib very helpful
Mr Hibib very helpful
thank you
kind regards Mr Hoque
7 April 2026
Unprompted review
Reply from OrderE
Thank you, Mr Hoque, for your kind feedback. We’re delighted to hear that Mr Habib was very helpful. We’ll be sure to share your appreciation with him.
— Team OrderE
Great experience
6 April 2026
Unprompted review
Reply from OrderE
Thank you, Fahim, for your feedback. We’re delighted to hear that you had a great experience with OrderE. Your support means a lot to us.
— Team OrderE
I must say the best customer service I…
I must say the best customer service I have ever had from the Order E, specially I must mention one name Mr Sayeem, who is truly the best. He helped me to set up my caller ID and the new Epos system, sorting out my menu my menu pricing with patience because I questioned a lot! But this gentleman give his best to me. I wish him success, ohh I forgot another name Mr.Rahat he is helpful too. Actually oreder-e customer service is the best.
2 April 2026
Unprompted review
Reply from OrderE
Thank you, Mr Chowdhury, for your wonderful and detailed feedback. We’re delighted to hear that you’ve had such a positive experience with our customer service.
It’s especially great to know that Mr Sayem provided exceptional support with your Caller ID, EPOS setup, and menu pricing — we’ll be sure to pass on your kind words to him. We also appreciate your mention of Mr Rahat and his helpful support.
Your recognition means a lot to us, and we’re glad our team could assist you with patience and care. Thank you for your support and for trusting OrderE.
— Team OrderE
Website
Got my website services from them. Really happy with the experience and service provided setup by HabibHighly recommended
22 March 2026
Unprompted review
Reply from OrderE
Thank you for your kind feedback and recommendation. We’re delighted to hear that you’re happy with your website setup and overall experience.
A special thank you for mentioning Habib — we’ll be sure to share your appreciation with him. We’re glad everything was set up smoothly for you.
— Team OrderE
Been using them for last 4 years
Been using them for last 4 years . Great customer service. Very helpful. Always on time if u need them .thank u
19 March 2025
Unprompted review
Reply from OrderE
Thank you for your kind feedback and for being with OrderE for the past 4 years. We’re delighted to hear that you’re happy with our customer service and found our team helpful and reliable whenever needed.
Your continued support means a lot to us — thank you for trusting OrderE.
— Team OrderE
Very good
Very good company been using them for 9 years never had a problem highly recommend
18 March 2026
Unprompted review
Reply from OrderE
Thank you, Alhaj Hamid, for your incredible support over the past 9 years. We’re truly grateful for your trust and delighted to hear that you’ve had such a positive experience without any issues.
Your recommendation means a lot to us, and we look forward to continuing to support your business for many more years to come.
— Team OrderE
OrderE provides excellent service
OrderE provides excellent service. They take great care of our POS system and website. Whenever we face any technical issues, the OrderE team is always ready with a quick and reliable solution. Special thanks to Mr. Sayem for his amazing support. He helped us a lot with the Caller ID setup and made the whole process very easy.
Best wishes to the OrderE team. a great local brand in Portsmouth.
Shake & Grill is always grateful for your support. Keep up the great work.
15 March 2026
Unprompted review
Reply from OrderE
Thank you for your wonderful and detailed feedback. We’re delighted to hear that you’re happy with our service and that your POS system and website are running smoothly.
It’s especially great to know that our team has been able to provide quick and reliable solutions whenever needed. We truly appreciate your special mention of Sayem — we’ll be sure to share your kind words with him.
Your support and recognition as a local brand in Portsmouth mean a lot to us. We’re grateful to be supporting Shake & Grill and look forward to continuing to help your business grow.
— Team OrderE
An amazing company the team are always…
An amazing company the team are always there to help your business grow. would recommend to any businesses looking to do a online platform as they are the best around keep up the good work you’re doing great
12 March 2026
Unprompted review
Reply from OrderE
Thank you, Ghulam, for your wonderful feedback and recommendation. We’re delighted to hear that you value the support from our team and that our platform is helping your business grow.
Your encouragement means a lot to us, and we’ll continue working hard to deliver the best possible service.
— Team OrderE
Not good service
3 March 2026
Unprompted review
Reply from OrderE
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations.
We would appreciate the opportunity to understand what went wrong and how we can improve. Please contact us at cs@ordere.co.uk
with more details so our team can review the matter and assist you properly.
— Team OrderE
had a great experience with OrderE
had a great experience with OrderE. The whole process was smooth and straightforward from start to finish. The website was easy to use, everything was clearly explained,
Customer service was responsive and helpful whenever I had a question, which gave me extra confidence. It’s refreshing to deal with a company that delivers exactly what they promise.
I would definitely recommend OrderE to anyone looking for a reliable and professional service. Will be using them again!
2 March 2026
Unprompted review
Reply from OrderE
Thank you, Colton, for your fantastic and detailed feedback. We’re delighted to hear that you had a smooth and straightforward experience from start to finish, and that everything was clearly explained throughout the process.
It’s especially great to know that our responsive customer service gave you extra confidence — delivering on our promises and providing reliable support is exactly what we aim for.
We truly appreciate your recommendation and look forward to continuing to support you whenever you need us.
— Team OrderE
Very good service and always speak to…
Very good service and always speak to Polash bhai, very good, kind and helpful man.
4 March 2026
Unprompted review
Reply from OrderE
Thank you, Delwar, for your kind feedback. We’re delighted to hear that you’re happy with our service and that Polash has been kind and helpful. We’ll be sure to share your appreciation with him.
Your support means a lot to us.
— Team OrderE
Thank you numan vai you so kind and…
Thank you numan vai you so kind and very helpful person.i am so happy your service
26 February 2026
Unprompted review
Reply from OrderE
Thank you, Nazmul, for your kind feedback. We’re delighted to hear that Mr Numan has been kind and very helpful. We’ll be sure to share your appreciation with him.
We’re glad you’re happy with our service and are always here whenever you need support.
— Team OrderE
Very good service.
26 February 2026
Unprompted review
Reply from OrderE
Thank you for your kind feedback. We’re delighted to hear that you’re happy with our service. Supporting your business with reliable and efficient solutions is always our priority.
— Team OrderE
Reply from OrderE
Thank you, Mahjabeen, for your feedback. We’re glad to hear that everything is going well. Your support is greatly appreciated, and our team is always here whenever you need assistance.
— Team OrderE
Good service
22 February 2026
Unprompted review
Reply from OrderE
Thank you, Abdul Rosul, for your feedback. We’re pleased to hear that you’re happy with our service. Our team is always here to support you whenever you need assistance.
— Team OrderE
Excellent service thank you very order…
Excellent service thank you very order E
Keep the good work
22 February 2026
Unprompted review
Reply from OrderE
Thank you for your kind feedback. We’re delighted to hear that you’re happy with our service. Your encouragement means a lot to us, and we’ll continue working hard to maintain the same high standard.
— Team OrderE
Reply from OrderE
Thank you, Shamim Ahmed, for your feedback. We’re pleased to hear that you found our service excellent. We truly appreciate your support and are always here whenever you need assistance.
— Team OrderE
Reply from OrderE
Thank you, Miah Shahin, for your kind feedback. We’re delighted to hear that you’re happy with our service. Your support means a lot to us.
— Team OrderE
When we call for help then they respond…
When we call for help then they respond very fast & solve any issue straightaway
22 February 2026
Unprompted review
Reply from OrderE
Thank you, Mk Uddin, for your kind feedback. We’re delighted to hear that our team responds quickly and resolves any issues straightaway when you call for help. Providing fast and reliable support is always our priority.
— Team OrderE
It's very good the people are very nice
It's very good the people are very nice
22 February 2026
Unprompted review
Reply from OrderE
Thank you, Mohammed, for your kind feedback. We’re pleased to hear that you’re happy with our service and found our team very nice. Your support is truly appreciated.
— Team OrderE
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