OrbitGTM 

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See what reviewers are saying

Rated 1 out of 5 stars

I suspect that this is a scam. I have almost $300 000 USD on my account, but can not make a withdrawal. Now Orbit GTM wants "Allocation and conversion (SGP bank account settlement) " on almost $20 00... See more

Rated 1 out of 5 stars

Orbit GTM har oplyser om at deres adresse er: 32 London Bridge Street SE1 9SG London Storbritannien På denne adresse findes en erhvervsudlejnings ejendom med 414 forskellige firmaer s... See more

Rated 5 out of 5 stars

Orbit's support service usually answers within 10-15 minutes and is extremely polite.Although I suspect that they don't have a huge workload - there are no real major issues with the platform.

Rated 1 out of 5 stars

Warning for this company, they take your money and just want more, and impossible to get anything back, when you don't want to deposit more, they break contact and they run the fake account to the... See more

Company details

  1. Alternative Financial Service
  2. Cryptocurrency Service
  3. Investment Service

Written by the company

OrbitGTM is more than just a currency exchange platform. It is a secure way to exchange digital currency and CFDs. OrbitGTM is committed to providing exceptional service to all customers, both retail and institutional, offering a wide range of services and capabilities. The company uses market development monitoring to ensure that customers are notified of the latest daily market news prior to detailed research. Get access to the best information and data, and quality training material. Make informed trading decisions based on quality information and market research tools.


Contact info

You should know

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware of scammers

Beware of scammers. Fortunately, I withdrew in time. I was able to recover the required initial payment of $ 250 through chargback at the bank whose card I paid with. The procedure is a bit time-consuming, you need to present some evidence, describe everything exactly and wait about a month, but a good chance of a positive consideration of the application.
There is a lot of time for chargback, up to several months

22 August 2021
OrbitGTM logo

Reply from OrbitGTM

Hi Oszukany,

Thanks for reaching out to us with your review.

Before we dive deep into it, can you give us more information about the issue you are facing at OrbitGTM?
Please provide us with your contact information so we can identify you as our customer for further inquiry.

Based on the above answers, we will get back to you with a resolution.

Respectfully,

OrbitGTM Team

Rated 3 out of 5 stars

Looking for a user-friendly trading…

Looking for a user-friendly trading account, then Orbitgtm is the solution. It is providing you many different accounts, the one with minimum deposits and with maximum features. The choice is yours. Here almost all the profit that you have gained belongs to you only. Moreover, it charges a minimal fee for your gain.

18 August 2021
Unprompted review
OrbitGTM logo

Reply from OrbitGTM

Hi Tjibbe,

Thank you for your genuine interest and confidence in our brand. We're sorry to see your experience with OrbitGTM wasn’t up to 5 stars. We would like to talk with you more about your experience and learn how we can improve it.

Please reach out to us at our Live Chat Support or email support@orbitgtm.com at your convenience.

Your satisfaction is our greatest concern!

Best Regards,

OrbitGTM Team

Rated 1 out of 5 stars

Really bad experience

Really bad experience! The account manager Dan Webster sucks, the financial advisor Frank Sulliva is a liar. Customer Service sucks as well. I deposited 250 Euro, but the software is not really making money, so I have requested to withdraw the money from my account, but apparently I don get my money back. So basically OrbitGTM has stolen my money. If I don´t get my money back within 2 days, then I will take OrbitGTM to Court. For me OrbitGTM is a SCAM company. With the company Forex I could withdraw my money instantly, no problem.

8 August 2021
Unprompted review
OrbitGTM logo

Reply from OrbitGTM

Hi Bruce,

Thank you for your review, but after checking in our systems, we see neither a withdrawal request nor an attempt to withdraw your funds.

Please visit www.orbitgtm.com and contact our Support Live Chat or email support@orbitgtm.com

Kind Regards,

OrbitGTM Team

Rated 1 out of 5 stars

I would give them a negative score if I…

I would give them a negative score if I could. Utterly shameless scammers who are breaking the law - it is illegal in Sweden to pay for cryptocurrency by credit card but they accepted my payment and don't seem to want to refund it.
For a company that is making me jump through multiple hoops - and provide enough info to them to commit identity theft should they be hacked or have untrustworthy employees - one would think they would know the law of the countries they operate in.
With a bit of luck (and now they know it is a cryptocurrency purchase) my cc company will bounce the payment because Orbit have gone rather silent now they think they have my money.
All they do despite multiple requests to refund the money and close my account is keep sending info to validate myself.
Avoid this company like the plague. Dishonest, untrustworthy, unreliable and operating illegally. Yes there will be complaints to PCIDSS and the swedish regulatory authority.

21 July 2021
OrbitGTM logo

Reply from OrbitGTM

Mr. Woollard,

Thank you for your review, your feedback is important to us and we’re sorry to hear you’ve had such an experience.
As you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. However, we can't recognize you as our customer which made us think you confused us with a similar service provider.

Please provide us with your contact information so we can identify you as our customer and tailor a satisfactory resolution for you.

Respectfully,

OrbitGTM Team

Rated 1 out of 5 stars

Company flagrantly ignores GDPR law

Company flagrantly ignores GDPR law. They acquired my contact info through 3rd party network but they won't share the source. Then they just keep calling you to activate an account.

Upon repeated requests to have my data removed (I do not even have an account with these people) they pass me on to a manager which acts surprised at why I am so angry.

He claims he can remove my data from "their" system but not from the "other parties".

Funnily enough, the calls keep coming in. Plain and simple scammers.

12 July 2021
OrbitGTM logo

Reply from OrbitGTM

Dear Frank,

Thank you for your time in leaving the feedback.

We are sorry that you are faced with such a situation, and we can say that we will do our best to resolve this issue.

Please provide us with your contact details so we can delete your data from the system.

Regards,

OrbitGTM Team

Rated 1 out of 5 stars

Do NOT provide your telephone number

Do NOT provide your telephone number! You will regret it!! i promise!

24 June 2021
OrbitGTM logo

Reply from OrbitGTM

Hi Marc,

Thank you for your feedback!

We are sad to hear that you have encountered this situation, but we are unable to find your name in our system.

Please provide us with your contact details so we can remove you from our database.

Regards,

OrbitGTM Team

Rated 1 out of 5 stars

Stole my money - well made scam!

Stole my money - well made scam!

PLEASE CHECK THE "PEOPLE" TALKING POSITIVE ON THIS COMPANY! Clearly lies and scam!

In the beginning, everything is very fine; you can even use your normal credit card to make a deposit. The support from your financial advisor is smooth, and the amount on your account starts growing.

You are ready to make another deposit, but you want to test the withdrawal system? No problem, the transfer to your external BTC wallet happens within 15 minutes. All fine.

Now, however, you can't use your credit card anymore - you can only transfer via a BTC wallet. But okay ...

Then, if you, later, want to "borrow" some of your own money, the troubles begin. I made a withdrawal (with some of MY OWN money) as in the tests, but I never receive anything. After two hours of waiting, I contact my financial advisor, Jacob Nash, and he literally scolds me like a little child. He manages to send 3-4 aggressive mails before I even get a chance to answer.

I actually never meant to end the partnership, but I'm pretty confused, sad, and very intimidated, so I chose to withdraw everything.

Suddenly, my account is closed, and I can't login!

On this the fourth day I still haven't received or heard anything from them. Nothing. I have triet to reach their support, but they keep saying I'll be contacted by my financial advisor (I hope you see the irony).

I will report this scam to the SØIK in Denmark. Luckily I have been suspicious all the time, so I have a lot of print screens and emails.

The fun of it all: if they have just accepted my first withdrawal, everything would have been fine, and I never would have discovered anything.

I might be a little fish in the ocean, but 3.500 dollars / 18.500 DKK is not without significance to me.

14 June 2021
OrbitGTM logo

Reply from OrbitGTM

Dear Rene,

We understand that you had a dispute with your financial assistant, which hampered your ability to work effectively with OrbitGTM and receive a profit. We sincerely regret this unpleasant incident and apologise for any inconvenience it may have caused.

This is not a usual occurrence in our business as you can see by other customer testimonials. Your personal adviser has been notified of your feedback and certain steps have been taken to resolve the issue and reprimand the employee.

Thank you again for bringing this to our attention, and we sincerely appreciate your patience while we work to resolve this issue.

We are confident that your next experience with our team will be of the high standards you have come to expect from OrbitGTM!

Respectfully,

OrbitGTM Team

Rated 1 out of 5 stars

You will never get rid of them!

You will never get rid of them!
DO NOT REGISETER AT THEM!!
I have about 20 calls every day and they dont stop calling, they do not listen when you want them to stop,
I have begged them for 4 days to stop but they say they cant do anything about it, If i dont pay 200€..
Dont know how i will get rid of them , Will now have to change number and email..
They are psychopaths!

29 April 2021
Unprompted review
OrbitGTM logo

Reply from OrbitGTM

Hi Kristofer,

Thanks for your feedback!

We have conducted a survey based on your review and can assume that you are confusing OrbitGTM with another similar service provider.
We would appreciate it if you would provide us with your contact information to identify you as our customer for further discussion.

Sincerely,

OrbitGTM Team

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