Orbion Reviews 58

Orbion Jewels is THEEEEE most amazing and helpful and skilled online jeweler I’ve come across!! They are professional, they accommodate, they make everything you want and envision come to life and I have had the most amazing experience by far!! I gave them a vision and they made it real and made the most amazing beautiful ring for my partner. I’m so glad to say I got the ring from them definitely recommend!!

Excellent in every way, and across the board.

These earrings are completely amazing.. beautiful clear sparkly stones. You will be amazed by the sparkle. Hard to capture in a photo.. do not hesitate to order.. you will be overjoyed. Their customer service is incredible.. they really care about their customers being happy. Responsive.. VERY patient.. with all my questions. Arrived weeks ahead of schedule! Packaging is fabulous.. with a personalised card.
These people are the best at their craft. They want their customers to be overjoyed.. and I totally was. I will definitely be ordering again.
With so many shops offering moissanite and lab diamonds this shop wins on it all!

I'm sooo obsessed with it! It looks exactly as pictured and the owner was so sweet whenever I sent them a message saying I accidentally placed my order with the wrong size! They messaged me back the next day even though they were on vacation (!!!) and said it was nbd and they'll get it updated 🥲 I paid the extra $ for express shipping so I could make sure to have it before my company's Christmas party the first week of December, and when I asked about it they ensured it would get to me by then. I was so excited when it arrived even earlier than that and I got to wear it to the in-laws for Thanksgiving! Highly recommend checking them out if you're on the fence about it!! 🩷

Great communication, fast shipping, beautiful craftsmanship. The ring turned out to be everything I'd ever hoped for

I love the custom champagne moissanite earrings I got from Orbion Jewels! The quality is impeccable! Kunal was a pleasure to work with. Excellent communication every step of the process. I highly recommend working with them for exceptional jewelry!

Orbion was extremely responsive to all of my feedback while working on a semi-custom piece. They were really prompt with responding and sent me photos and videos throughout the entire process. Shipping was also faster than I expected and easy to track, and I was stunned with how beautiful the ring is when I received it. I would definitely recommend this seller!

I ordered a custom wedding ring set from Orbison and it turned out so beautifully. The craftsmanship is amazing and it’s definitely worth the price. Soniya was very communicative and answered all my questions I had. The process was very easy and I got sent videos of my ring before they shipped it to make sure it was what I wanted. I would 100 percent shop at this store again and I highly recommend them to anyone that’s looking! You won’t be disappointed.

They have excellent customer service and are always quick to respond. They consistently sent pictures and updates to get my approval with each step of making the ring. The ring is absolutely gorgeous and very well-made! I would definitely recommend this shop!

I am absolutely thrilled with my engagement ring and had such a wonderful experience ordering from Orbion Jewels. Kunal was so thoughtful in his communication throughout the whole process. He was very professional and thorough with his questions, sent me mockups and then final photos before sending the final product. I felt he really cared that I was getting exactly what I wanted. It can be a bit worrying ordering something so precious online, but once we started talking, I felt confident in my decision. I am so happy with my ring and can't thank Kunal and Orbion Jewels enough.

Absolutely amazing company, responding quickly, extremely helpful, and polite. The quality of the ring is absolutely amazing, exactly as I asked! Very professional company amazing customer service.

Their customer service is the best! I ordered a custom engagement ring and they were extremely patient and detailed when iterating on the design with my (many) comments. I'm so happy with how the ring came out and the packaging was also fantastic - the brown box that the ring came in was very sturdy and the ring box itself was fuzzy and felt luxurious to the touch.

The seller was amazing at customer service! They always updated me on the process and confirmed with me that I was happy with the ring. The ring is absolutely stunning and exactly what my partner envisioned and dreamed of! I would highly highly highly recommend Orbison!

Absolutely LOVE my new ring!! Orbion was prompt in responding to my 1000 questions, resized the ring for me prior to shipment and sent it out when they said they would. With so many different vendors to choose from I couldn’t be happier with my choice. It was also packaged beautifully - can’t recommend enough :)

I ordered earrings from Orbion, and they're absolutely gorgeous! The customer service was top-notch too—very supportive throughout.

Absolutely gorgeous ring! Kunal made my ring exactly as I wanted. The moissanite is stunning, and the craftsmanship is fantastic. I am really, really happy with this ring! OrbionJewels has an excellent reputation out there on the interwebs... and it is well deserved. Shipping was surprisingly fast as well. Thank you so much Kunal & team!

I FOUND THE RING I WANTED & ASKED FOR SOME SLIGHT CHANGES. I MESSAGED ORBION JEWELERS AND THEY ASSURED ME THEY COULD MAKE THE CHANGES EASILY. I RECEIVED MY BEAUTIFUL RING FASTER THAN EXPECTED. GOOD ALL AROUND!

Great experience with Orbion Jewels. They customer services was quick and responsive. The ring arrived on time and was absolutely perfect. It sparkles and fits perfectly with my engagement ring. Beautifully packaged with a personalized note and velvet purple ring box. Can’t wait to order from them again.

The customer service was phenomenal and I couldn’t love my ring more! It’s beautiful and exactly what I wanted. It even came much earlier than expected!

The ring was beautiful. My gf is going to love her engagement ring. We were able to resize the gem with no problem at all. They are great at communicating.