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Rated 5 out of 5 stars

Aaron was able to help find my reservation and clarify with the hotel that we do not have to sit for the timeshare presentation. They were responsive and followed up when I needed them throughout my... See more

Rated 5 out of 5 stars

Been with Orb (Doncaster) for almost 3 years now. They're miles above any other of the agencies that I've worked for before. Great staff, who are very helpful & with somebody on hand, at all times, to... See more

Company replied

Rated 5 out of 5 stars

In this age of horrible AI slop, it’s so refreshing to do business with a company like this that so clearly values good customer support. Fast responses, courteous agents, and everyone has been supe... See more

Rated 5 out of 5 stars

Saw an advertisement posted online and decided to try out Orb. Ordered the beautiful picture first, in July, and received 2 one-week vouchers for hotels around the world. Decided on a hotel that was i... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

We're a wall art company at our core, but a few years back we decided to try out a new promo where customers get a voucher for a complimentary resort stay with their wall art order. The promo was a huge hit, and now we've launched our own in-house travel voucher program instead of relying on 3rd-party companies that don't always share our values of taking phenomenal care of our customers. Now we get to care for our customers from start to finish, and we couldn't be more excited. We ❤️ our customers, and we can't wait to welcome you to the family! Have a look at our reviews and see for yourself!


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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No recent history of asking for reviews

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4.8

All reviews

(57)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Aaron was able to help find my reservation and clarify with the hotel that we do not have to sit for the timeshare presentation. They were responsive and followed up when I needed them throughout my stay.

I’m happy with the price we paid for our trip and with the customer service

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stellar customer service

In this age of horrible AI slop, it’s so refreshing to do business with a company like this that so clearly values good customer support. Fast responses, courteous agents, and everyone has been super transparent.

Thank you so much for doing what you do!!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Love my wall art

Love my wall art! My grandson is over the moon! Can’t wait for the next opportunity to purchase a new one with the travel voucher.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

I love ORB I really appreciate Aaron…

I love ORB I really appreciate Aaron and all of his help guiding me through everything and correcting my mistakes. I’ve ordered two wall arts as gifts and they are so beautiful. I’m looking forward to my last one here very soon.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Canvas!

I ordered the Lone Tree canvas and it is so beautiful! The quality of the canvas is top of the line! I am very pleased and plan to order more!

17 October 2024
Unprompted review
Orb.co logo

Reply from Orb.co

Thank so much Dorothy! We're so happy to hear that you loved your canvas!

Rated 5 out of 5 stars

We used our package for Wyndham in…

We used our package for Wyndham in Pagosa Springs, CO. I was skeptical of this program, initially. However, we received the art piece and it was beautiful, especially for the price. In addition, the resort is lovely. I have not experienced any difficulties at all with this. How awesome!

17 February 2024
Unprompted review
Orb.co logo

Reply from Orb.co

Hi Kelly! Thank you so much for coming back to share your experience with others. It made our day to hear that you had an awesome time our your vacation! 🎉

Rated 5 out of 5 stars

I ordered a personalized canvas of our…

I ordered a personalized canvas of our family portrait and Orb did an excellent job with the centering/lighting of the piece. It arrived in just a few days and I even received a text notification of delivery with recommendation to bring the package inside promptly to avoid theft. It was about the same price point of other online canvas offers but the free vacation voucher was the bonus that put it over the top. Great quality canvas. Professional company with excellent communication throughout the process. Will definitely use them again.

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I purchased two art piece / vouchers. After doing so I realized the travel packages weren’t quite for me. I contacted customer service and without any real question, received a refund. It was truly a simple process.

6 March 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful wall art

Beautiful wall art. Even if you didn’t use the vacation just the art work alone is worth the $. It was very simple to order and shipped quickly. Looking forward to using the vaca voucher soon!

2 March 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful custom wall art…

I just received my custom image wall art today that I bought as a gift to surprise my husband with. I couldn’t be happier. The resolution came out even better than I could have imagined, and the quality is wonderful. I will definitely purchase another one in the future. Thank you Orb!

26 January 2023
Unprompted review
Orb.co logo

Reply from Orb.co

Oh, that's awesome to hear! You totally made our day! 😀

Rated 5 out of 5 stars

Great canvases!

I bought two canvases as part of their travel voucher program. I haven’t used the travel vouchers yet but I did receive my canvases today. I did two custom ones of my family and they are really great! I love them

21 January 2023
Unprompted review
Orb.co logo

Reply from Orb.co

Yay! We're SOOOOOO glad to hear you liked your wall art! We hope you'll like your vacation just as much! 😀

Rated 5 out of 5 stars

"Top notch" employment company !

Been with Orb (Doncaster) for almost 3 years now. They're miles above any other of the agencies that I've worked for before. Great staff, who are very helpful & with somebody on hand, at all times, to deal with any employment related problems. Would recommend Orb to anyone seeking a reliable, flexible & very helpful, employment company.

16 December 2022
Unprompted review
Orb.co logo

Reply from Orb.co

Thanks for your review, but just a heads up that you may have confused us with another company. We actually sell wall art and run a travel voucher promo where customers can get a complimentary resort stay when they spend $139 on wall art. Have a fantastic day!

Rated 5 out of 5 stars

Legitimate company

Saw an advertisement posted online and decided to try out Orb. Ordered the beautiful picture first, in July, and received 2 one-week vouchers for hotels around the world. Decided on a hotel that was in Vegas so we could visit family during Thanksgiving. Wasn’t sure if it would all work out, but it did! Hotel was very nice and we saved over $1,000 with the vouchers. Very affordable stay. I would recommend Orb and only hope that more hotels get added to their list for the future.

19 November 2022
Orb.co logo

Reply from Orb.co

Thanks Carley! We're so glad to hear you had a great experience, and we're super-grateful that you'd take the time to come back and share your experience with others. You rock! 💥

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