Ordering went fine. One side note. Subscribing for the newsletter gives you 10% discount. But you can only apply it when you have an account. The sites UI is clear. good navigation and fast done with... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After finalization of the order the confirmation said that the delivery would be delayed ‘due to high demand’. This did not feel very customer friendly to me. However, I received a quick response to... See more
Company replied
It was 5 stars but unfortunately you are forcing me to write something useless here, hence 4 stars now. I'm not joking, it's a valid criticism of the site and my experience.
Company replied
Our adress could be give some problems, was not the same as i was writing. That why i changed the delivery to a delivery box near a supermarket. So i was sure i got my package.
Company replied
Company details
Information provided by various external sources
Ontdek de elektrische, manuele en op batterijen werkende tandenborstels van Oral-B. Lees belangrijke informatie voor mondhygiëne en een gezonde glimlach.
Contact info
United Kingdom
- oralb.nl
3.8
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The offer was good but the delivery was late,…
The offer was good but I got a immediate reaction back that there would be a delay in the delivery. I can't surpris my wife on Mothers Day because of this.That's dissapointing.
6 May 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Placing an order online
First I tried to make my online purchase on your website, using my notebook. It didn’t function well; the order delivery cost submenu got stuck.
Afterwards I went to a physical store to compare prices and returned home and used my mobile phone to complete my purchase.
I personally prefer using my laptop for purchases due to my eyesight.
Maybe your technical service department can run a check on computer based purchases services. Thank you.
7 May 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Quick and easy ordering!
Quick and easy ordering! I received my new IO 10 toothbrush, but I'm a little disappointed! I'm sure that when I placed the order there was a promotion for these brushes or above a certain amount that you would get free brush heads! But I don't have any gift!! I'm disappointed!
3 May 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
It was easy and clear.
1 May 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Great products and fast delivery
Great products and fast delivery! Very competitive prices - thanks to a special dentists' action.
28 April 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Ordered
Ordered, paid, got confirmation. Couple of minutes later a cancellation of the order without any reason.
30 April 2026
Reply from Oral-B
Hello,
We regret your order was canceled shortly after confirmation and without explanation. We appreciate you bringing this to our attention, and we will investigate.
A message has been sent to your account.
Kind regards,
Liam
long waiting time
28 April 2026
Reply from Oral-B
Hello,
Thank you for taking the time to leave your review.
I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Reply from Oral-B
Hallo,
Bedankt voor het achterlaten van uw beoordeling!
Het is altijd een genoegen om dit soort feedback van onze loyale klanten te ontvangen.
Uw feedback helpt ons om onze diensten te onderhouden en te verbeteren, en het team zal erg blij zijn om uw vriendelijke woorden te horen.
Mocht u vragen of opmerkingen hebben, aarzel dan niet om contact met ons op te nemen — wij helpen u graag verder.
Zorg goed voor uzelf en nog een fijne dag gewenst.
Met vriendelijke groet,
Natalia
👌🏼very good!
24 April 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
easy to select and order
16 April 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I love oral-b and my new io 9 electric…
I love oral-b and my new io 9 electric toothbrush.
I used to have Oral B Genius 2000 but it broke.
The new brush meets my requirements and expectations and I really like it, and the pink color too.
8 April 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
My order went smooth and easy.
12 April 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Great deals for all Oral products
9 April 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Service and customer intimacy was…
Service and customer intimacy was great. Website is clear.
6 April 2026
Reply from Oral-B
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
A very unclear website!
6 April 2026
Reply from Oral-B
Hello Bert,
We regret our website was unclear. We'll work to improve it; thank you for your feedback and time.
Kind regards,
Liam
The app doesn't complete the experience…
The app doesn't complete the experience with Samsung fold 7
2 April 2026
Reply from Oral-B
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Too many options, little help
All available options, packages, colours etc avail, but extremely difficult to make up your mind (select what you really need).
1 April 2026
Reply from Oral-B
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Very unpractical website and not…
Very unpractical website and not customer friendly to order. Was redirected multiple times, fill in fields make no sense. Took me multiple times to get my order finalized.
31 March 2026
Reply from Oral-B
Hi Stella,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with placing your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
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