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OQ Hair Reviews 

3,893
•
TrustScore 5 out of 5

4.8

Hair Product Store
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Review summary

Created with AI, based on recent reviews

Considering 1,935 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the hair products are exceptionally soft, beautiful, and arrive very quickly. People also appreciate the helpful customer support team along with the nice packaging that includes extra hair gifts. Shoppers note that the installation process is beginner-friendly and the texture remains wonderful over time. Some reviewers were not happy with the excessive shedding and poor quality of certain items. Consumers stated that some bundles experienced severe tangling and hair falling out in clumps. Buyers also experienced issues regarding unhelpful responses and unsatisfactory resolutions when attempting to handle complaints.

What people talk about most

Product

Consumers find product to be extremely satisfying, frequently praising the incredible softness, full volume,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the hair is incredibly soft, full, and... See more

Order

Customers had positive experiences with their order, frequently praising the simple and quick checkout... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the remarkably fast... See more

User experience

People report positive experiences with user experience, frequently highlighting that the website is easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am thoroughly impressed with my OQ Hair purchase - it’s extremely soft and manageable… no tangling and honestly, very little shedding. I can see why others reuse it; it holds up very well. I order... See more

Rated 5 out of 5 stars

Been ordering since 2000 and always a good experience. The company is very responsive to inquiries or concerns via email and or what’s app !!!!! The Hair is an amazing quality.

Rated 5 out of 5 stars

I love the quality of the hair! My braids look absolutely stunning! I have received so many compliments regarding my hair. The hair does not have any weird smells, it doesn’t shed, and it looks so bea... See more

Rated 5 out of 5 stars

Beautiful Product! First off let me start by saying that I got the hair quicker than I thought it would THEN, when it got here I was beyond pleased with the softness & quality. All the influencers a... See more

Company details

  1. Hair Product Store
  2. Hair Extensions Supplier
  3. Wig Shop

Written by the company

OQ Hair Girls, become a powerful queen with the original dream, confident and beautiful!! OQ Hair official website provide high quality 100% human hair products at affordable prices. We offer Wear Go Wigs, HD & Transparent Lace Frontal Wigs, Half Wig, Lace Closure Wigs, Full Lace Wigs, V Part Wigs, Headband Wigs, T/U Part Wigs, Hair Bundles, Glueless Wigs, Ponytail, Clip In Extenstion, and More. Our top sale is Wear Go Glueless Wig collection, which can refresh your look in 10s, pre-cut HD Lace, pre-plucked Hairline, Pre-bleached Hair Knots, try our Salon Ready Wigs. Free shipping and 30-days return/refund/exchange is our guarantee to customers.Choose OQ Hair, be a shinning queen!

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(3,893)

1,931 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

So satisfied

I'm so glad the day I found out about this hair vendor because they got me coming back time after time. The delivery time is good, the quality of the hair is awesome, it is true to length, no foul smell and I love the way they package the hair. Love,😍 love, 😍love😍 the hair I've been receiving. Thank you for a wonderful experience.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

From the website to the delivery…

From the website to the delivery everything was super smooth! Customer Service was 10/10 and very accurate if not spectacular. I ordered and received my hair in record time! The quality of the crotchet hair i ordered which was 22” Bodywave was amazing it was so soft and beautiful and gave me the exact look i was going for! Couldn’t have chosen a better company and would always recommend to anyone for crotchet bundles and quality hair! Not to mention the price was amazing for the quality and amount of hair ordered.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars

I loved my hair. The length was perfect for my first wig and it’s definitely beginner friendly. I was so thankful that I got a wig band with it so I didn’t have to get my own. They prepare everything so nicely. No complaints.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

10/10 recommended

The hair smelled so good when it got here! It was soft and full and exactly what i wanted ❤️

8 August 2026
Unprompted review
Rated 5 out of 5 stars

I Love OQ Hair

I have been ordering from Oq Hair for a couple years now always a great experience, hair quality is a 10/10. If ever any issues, their communication response time is pretty quick and shipping was very quick even with the delay due to high demand. I LOVE OQ HAIR

4 August 2026
Unprompted review
Rated 5 out of 5 stars

24 inches 200 plus in density ( lace…

24 inches 200 plus in density ( lace where ) lol ..baby this wig is giving.... I have ordered 2 ,only because I want it longer for a different occasion. Fast shipping package comes with wig tap and band . Put on and go . Only need a light heat if I pin it up for a few days . Messy bun ,half up half down, bust down middle are side part . Im in love with this wig 😍

1 August 2026
Unprompted review

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