Optimusholidays Reviews 

142
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional approach, often highlighting their deep knowledge. The booking process is frequently described as easy, straightforward, and stress-free, with agents providing clear guidance and efficient service. People appreciate the outstanding customer service, noting that nothing was too much trouble for the dedicated advisors. The resulting holidays are consistently described as fantastic, well-arranged, and offering great value for money, leading to memorable and stress-free trips for many consumers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Holidays

Customers had positive experiences with holidays, with many reviewers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, often describing it as first-class and... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as easy, smooth, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just booked our holiday to Vietnam with Optimus Holidays. Firstly we would like to thank Ricky for his patience and perseverance with us as we had three possible destinations in mind. He provided us q... See more

Rated 5 out of 5 stars

This is the first time I have used Optimus holidays and Ricky has been a brilliant help with organising our trip to Japan. Nothing was too much trouble. As we live in Cyprus he arranged for flig... See more

Rated 5 out of 5 stars

Ricky was amazing booking my holiday to Japan. He was informative, clear, patient and asked all the right questions to tailor the holiday to our needs and likes. No hard sell or chasing, always consid... See more

Rated 5 out of 5 stars

Just returned from a two week cruise package including flights, hotel stays and transfers. Excellent service and very good value for money. Kenny looked after all details from start to finish, and ass... See more


Company details

  1. Cruise Travel Agency

Written by the company

Optimus Holidays is a pre-eminent travel brand specialising in providing tailor-made cruise travel and land holidays packages. Our exciting offers and deals are designed to provide our customers with happy and satisfied holidays. We offer varied exciting cruise deals to make our customer’s cruise holiday dreams come true. Our team of cruise specialists ensures the highest level of comfort for our customers. We cover almost every corner of the world including parts of Asia, Africa, Alaska, Australia, the Indian ocean, and many more. Optimus Holidays is a perfect place to experience luxurious cruise adventures with our partner cruise lines including Norwegian Cruise Line, MSC Cruises, Princess cruises, etc. Prioritising our customer’s happiness and satisfaction, Optimus Holidays always strives to make each and every trip full of lifelong positive memories. We believe in our values and ethics and stay true to our customers with our transparent and fair policy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

73 reviews in the last 12 months

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