Optimise Marketplace Reviews 

13
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Cell Phone Store
  2. also in
  3. Cell Phone Accessory Store
  4. Computer and Accessories Store
  5. Mobile Phone Repair Shop
  6. Phone Repair Service

Written by the company

Phone repairs, tested phones and trade-ins from Batley, West Yorkshire. Formerly Optimise Repairs — same company, new name. Same-day screen and battery repairs at fixed prices, no fix no fee. Doorstep collection locally or insured mail-in from anywhere in the UK, with live repair tracking. Shop iPhone, Samsung, Pixel and tablets, all Phonecheck tested, graded and covered by a 24-month warranty, with 30-day returns. Free hand-delivery locally, insured delivery UK-wide. Selling? Instant online quote, free insured label, paid the day your phone arrives.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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No recent history of asking for reviews

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4.5

All reviews

(13)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10

10/10! Really happy with my iPhone 18 Pro Max in Burgundy. The phone was sourced for me at a great price, arrived quickly and was exactly as described. Really happy with my purchase — amazing seller and I’d 100% recommend!

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Definitely would recommend!

My front screen was fully gone and smashed and back camera had a crack, however optimise repairs managed to get both sorted. My phone looks like how it was when i bought it.

25 April 2023
Unprompted review
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Ebrahim,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

Rated 5 out of 5 stars

An amazing service with same day…

An amazing service with same day delivery!

2 April 2023
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Aaminah,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

Rated 5 out of 5 stars

Very happy

I'm happy to write a positive review for Optimise Repairs, a phone fixing service that exceeded my expectations. I recently had an issue with my phone's camera, and I was hesitant to take it to a repair shop because I had a bad experience with a previous repair service. However, I decided to give Optimise Repairs a chance, and I'm glad I did.

They listened carefully to my concerns and provided me with a clear explanation of what was wrong with my phone and the options for repairing it.

The technician who worked on my phone was highly skilled and efficient. They were able to diagnose and fix the problem quickly, and my phone was ready in no time. I was impressed with the quality of the repair and the attention to detail that the technician demonstrated. They even took the time to clean my phone before returning it to me.

The price for the repair was very reasonable, and I appreciated that they didn't try to upsell me on any unnecessary services. The customer service was outstanding, and I felt like I was treated with respect and professionalism throughout the entire process.

Overall, I highly recommend Optimise Repairs for anyone in need of phone repair services. They exceeded my expectations in every way and provided me with a positive and stress-free experience. Thank you, Optimise Repairs, for your excellent work!

12 March 2023
Unprompted review
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Zaid,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

Rated 5 out of 5 stars

Excellent customer service.

Mr optimise picked up and dropped off my phone within an hour of contact. Doorstep service, ease of access, cheap & professional front & back screen repair as my phone was a write off. The young chap also put a free screen protector on, would definitely refer to family and friends!

11 March 2023
Unprompted review
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Bal,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

Rated 5 out of 5 stars

Great customer service and top quality…

Great customer service and top quality accessories.

13 March 2023
Unprompted review
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Faiza,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

Rated 5 out of 5 stars

The best around!!

I needed my battery replacing on my Iphone 12 pro and found Optimise on instagram so decided to ask for a quote.

The price I was given was a lot cheaper than the ones I was given previously so it was a no brainer for me.

The process was very practical and efficient, the lad Khalid picked my phone up picked my phone up an hour or 2 after starting deal so I didn’t have to lift a finger and I picked my phone back the up same evening.

Can not vouch for enough the process was hassle free will definitely use in the future.

10 March 2023
Unprompted review
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Uwais,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

Rated 5 out of 5 stars

Highly Recommend!

Amazing service!
The staff was very friendly, and the service was quick.
Went the extra mile to make sure everything was to my satisfaction.
Will definitely return in the future.

13 March 2023
Unprompted review
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Bill,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

Rated 5 out of 5 stars

Quick service

Quick service, cracked phone screen repaired within an hour as good as new.

11 March 2023
Unprompted review
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Haroon,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

Rated 5 out of 5 stars

Amazing customer service,

Amazing customer service, fast delivery and products are effective and cheap, would definitely recommend for your electrical items.

12 March 2023
Unprompted review
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Moneeba,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

Rated 5 out of 5 stars

Amazing Customer Service

Amazing customer service, very efficient and helpful!

10 March 2023
Unprompted review
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Sarah,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

Rated 5 out of 5 stars

Amazing screen replacement

I asked for an iphone13 pro screen replacement and needed it done within the same day. Within an hour my phone was fixed and dropped off back to me with the quality of the replacement being great. Exceptional customer service on top of that.

13 March 2023
Unprompted review
Optimise Marketplace logo

Reply from Optimise Marketplace

Hi Adam,

Thank you very much for your feedback. We are always happy to help!

The Optimise Team

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