Optima Computers Reviews 235

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Compute screen stopped working . I rang Optima with my issue. They booked my computer in the next day. Ibraheem was polite and professional . Explained everything and provided a quote next day .front... See more

Rated 4 out of 5 stars

The advice, service and aftercare was excellent. The only difficulties arise from me, the customer. I am no technie so things have to be explained to me slowly and carefully. Like most experts, Opti... See more

Rated 5 out of 5 stars

Called Optima after trying a couple of other IT companies that didn't like the sound of what i wanted to do which was transfer all my old e mails and folders and files over following virgin media cutt... See more

Company replied

Rated 5 out of 5 stars

We have been customers of Optima for many years and have always been delighted with the service we receive from Nick and his team. We recently replaced our 9-year-old PC, also supplied by Optima. Nick... See more

Company details

  1. Computer Repair Service

Information provided by various external sources

Computer & Laptop Sales. IT Support for homes & business. Workshop, Onsite & Remote Engineers, Call 020 8445 6700


Contact info

4.2

Great

TrustScore 4 out of 5

235 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick professional service

Our iMac copmputer was seriously ailing and required a major repair. Krish of Optima quickly diagnosed the problem and within a couiple of days the computer was fully repaired and working like new. All along, we were regularly kept informed of progress. A quick, reliable and expert service

13 July 2021
Unprompted review
Rated 3 out of 5 stars

Compute screen stopped working

Compute screen stopped working . I rang Optima with my issue. They booked my computer in the next day. Ibraheem was polite and professional . Explained everything and provided a quote next day .front of house service could be improved . Receptionist not very friendly.

9 July 2021
Unprompted review
Rated 5 out of 5 stars

Khrish was very professional

Khrish was very professional, courteous and prompt. I wouldn't hesitate to recommend Optima Computers (and Khrish) to friends and family.

30 June 2021
Unprompted review
Rated 5 out of 5 stars

OPTIMA COMPUTERS

Optima Computers provided a very efficient, professional and prompt service. I would highly recommend them.

14 June 2021
Unprompted review
Rated 5 out of 5 stars

I needed a battery replacement

I needed a battery replacement. The computer was checked while I went for a walk, confirmed that the battery was the sole problem. The replacement battery arrived the following week and was installed in a day. It could have been done while I waited if this had suited me. All working well. The staff were all helpful and courteous, I was kept updated by phone and email throughout.

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and work…

I wish I had used Optima Computers years ago! The service was excellent and the remote assessment and then the work was just what I needed, reassuring and fairly priced. The computer was collected and returned within 24 hours in time for Easter weekend and they even checked that I had another device to use whilst without my PC. I will not hesitate to use Optima again.

14 April 2021
Unprompted review
Optima Computers logo

Reply from Optima Computers

Dear Ruth,
Thank you for your kind words.
We are really pleased that you had a wonderful experience with us and look forward to helping with any other requirements in the future.
Best, Nick

Rated 5 out of 5 stars

Apple Trackpad replaced

Optima replaced the trackpad on my sons MacBook Air. This was all done in 48 hours from problem diagnosis to resolution. Great service. Cheaper than I was expecting and a fraction of the price that Apple quoted.

7 April 2021
Unprompted review
Rated 5 out of 5 stars

High quality service

I have used Optima computers several times now to solve domestic computer issues. I have always found them to be highly reliable, professional and great value for money. I would happily recommend them to anyone.

26 March 2021
Unprompted review
Rated 5 out of 5 stars

Long-standing audio issue fixed immediately

I spoke to one of their engineers, Peter, who within a couple of questions immediately identified my audio problem and told me how to fix it. I'd spent a very long time trying to fix it myself and now wish I'd called them earlier! Very good service.

24 March 2021
Unprompted review

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