Optiiforce Reviews 

Honestly, great customer service. They helped explain how the product works when I was a little lost. I’m using my magnetic bottle every day and carrying it with me everywhere
I love it ❤️

No product received. Multiple emails sent and no response or refund. Clearly a scam company

’ve had an incredibly frustrating experience with Optiiforce. I contacted them multiple times regarding a refund for my order (#7083) and received no response at all. The only contact method listed on their website leads nowhere, and it’s impossible to get any kind of update or support.
A company that takes orders but doesn’t respond to customers — especially when it comes to returns and refunds — is simply not acceptable. I’m still waiting for a resolution, and based on my experience so far.

Don't even consider buying anything g from them!

Magnetic ring doesn’t work at all.
It took over two weeks to arrive, and when it did - it didn’t live up to what was promised.

I purchased this product on Black Friday, it took weeks to arrive, past the intended birthday I had planned to gift it for. I ended up purchasing a similar product from A DIFFERENT brand which came within 4 business days and in legitimate packaging. The Optiiforce packaging was lacking, my items came in a flimsy plastic with minimal to zero branding. (I've received clothing from Shein in better packaging). I'm glad I was unable to gift it now because the item itself feels cheap and low quality.

When I requested a refund, they said shipping is paid for by the customer -- however that is NOT CLEARLY stated on their website, I'm still wondering where that detail is in writing, but they're probably reading my review and going to update their FAQ section to reflect that.

I DO NOT RECOMMEND purchasing from this seller. Save yourself from the impending headache. There are competing brands with better quality and customer service that provide essentially the same product at a lower cost. My confidence in Optiiforce is non-existent at this point. It could have been restored if they were willing to assume the shipping cost for me to return the product to Canada. At this point, I'm unsure if it's worth receiving a refund when the cost to ship it back is pricey too. Additionally, if it took this long to receive the product, I'm worried it will take even longer for Optiiforce to refund me. I feel equally trapped and scammed with a product I'll never use and it's not worthy to re-gift either. Overall, I've had such a sour and unsatisfactory experience with this company, I wish I never purchased this product.

Ordered nov 30th as Christmas gifts and did not receive until Dec 28th! Both bags did not come in a box or with brand logo as others also said. I contacted customer service 3 times with zero response.

Bag is cheaply made and doesn’t work for the intended purpose. Magnets are not strong and I was testing it with a smaller water bottle. Such a disappointment and I feel ripped off.

My experience is not unique…don’t buy from this company. Wish I would have know this before I ordered.

I am aware that a lot of companies use hong kong or chinese warehouses to create mass production of things so I wasnt surprised to see it coming from hong kong rather than canada and it have a longer wait time.

I cant say I was disappointed with the delivery time it only took 11 days which is good for the Christmas period and I ordered on 16th December.

But what I will say is for what I have paid (granted discounted) £40 something GBP I feel robbed on the quality, this is a gift for my boyfriend and I wanted to surprise him with a thoughtful and useful bag for the gym, the advertising on this one is phenomenal. And ai was really excited to give him this…..but it has now been delivered today and on opening the parcel not even in the box as advertised….the material feels cheap, branding isnt even on the bag or looks anything like the photo of the MagForce V2. It looks like a matte leather in the photo but this really looks like a Temu version. I saw on amazon the same bag I have received for £14 so to say I am disappointed is an understatement. No gift box just came in a black blank ziplock bag. I have given them an email so hopefully this gets resolved as life is expensive I would rather my money back than to give my boyfriend a cheap bit of material that doesn't seem as thoughtful :( please sort this out OptiiForce as you have the potential for s great product!!!

Update/edit: Optiiforce contacted me switfly and let me know there was a mistake with the product, gave me a full refund and said I could keep the product I received. Happy to have my money back of course and have had a follow up but I hope in future the real product gets sent in the post ☺️

Nice looking bottle and I’m sure it will work well to keep drinks hot or cold but the magnetic ring doesn’t work and that’s the main reason I ordered it. Extremely disappointing. Do not order from Optiiforce.

This such a bad experience. I ordered online last Nov. 28,2025. Based on the delivery system they had product should arrived within 3 weeks but sadly I did not receive any product that I ordered online. I did followed up on the second week when I put my order online, but there mail just said be patient. The worst thing is I received an email from them to give a product a review. On the first place how I can review a product without receiving it. That is really a fraud that you ordered online the company wants you to give them a review without receiving your order. I am patiently waiting for my order but this is too much waiting. This is such a bad experience ordering from your branding. I will never order again optiiforce due to this bad experience.

We ordered two bags and two big bottles. The were not delivered in the nice box’s that are seen on the pictures off there website. Also the magnetic bags seem like a cheaper version as shown on the website. no logo and the on top carrier strap is made from a cheap material. On the picture on the website it is the same material as the bag and stitched. Also the closing strap to hold the bottle is different as shown an one the pictures. Bothe bags that we have they different. The side rings off the bags to attach the strap for carrieing are also different and smaller as in the foto’s. The interior seen on the photo have a black extra pocket with a different key ring. Then the bottles. They have also now brand logo…. Because they are frome another Brand… you can buy them cheap on amazone ore many different other websites!!!!

After taking care of my disappointment according my order, OptiiForce reached out to me and gave me a solution. Credits for the customer service 🙏

I ordered the magnetic gym bag for my husband on the 4th December and still haven't received the order (its now 21st December). I've emailed their customer services twice and not had a reply so I'm concerned it won't arrive by Christmas and becoming increasingly concerned it might be a scam.

Ordered the bottle and bag as a Xmas present. Despite emailing the info@ email three times (as the discount wasn’t applied), I have had zero response.

Plus no sign of the parcel yet! Ordered nearly two weeks ago.

After all this hassle this product had best arrive in time for Xmas and with correct branding (see other recent reviews)!

Edited:
Thank you for your response. Can you confirm the branding will be on the items - as per the images. Some feedback from previous purchasers suggests items are unbranded and do not match the images.

I ordered two magnetic gym bags, in pink and black, and neither of them have the logo on the front as displayed in the photos. It seemed like a cheap imitation. Do not order!

I ordered my magnetic gym bag weeks ago, i then went to check the status of delivery on my shop app and it said the package is still in Thailand and has been returned to sender. This was a christmas present and all i want is a refund but of course no reply. DO NOT ORDER!!!!

Trying to cancel order off the back of reading poor reviews online- so far no contact from CS. Not clearly stated at point of delivery that it will take 2-4 weeks to deliver and it's a Christmas present!

Update: order arrived but quality is poor, no branding on the products which makes me wonder whether this is really a brand or a dropshipping company, also the "rose alloy" is not the nice rose gold colour pictured on the website but is actually a bright pink. Not worth the £60 and seriously disappointed. Also convinently the company didn't reply to me to cancel the order until the day it was shipped
..hmm

Honestly I haven’t received the product yet but customer service is great and super fast. Offered a solution to a small problem right away. They gladly honoured a discount code that I had but wasn’t applied due to either my human error or a technical error.

Excited to try the product!

I bought 2 OptiiForce bottles one for me and one for my girlfriend and I’m really impressed! The quality is great, shipping took less than a week, and the MagSafe lid holds my phone securely even when the bottle is empty. It’s made recording so effortless that I post stories more often now. Love it! ❤️

I received the bottle after 2 weeks, the packaging was great and it held my phone up perfectly. Unfortunately there was a tiny error with the straw and lid connector - the help desk was super quick to respond and I received a new one; perfect! Love this for anyone who needs to keep their phone off the dirty floor.