This company uses reputable companies to carry out their jobs and then doesn't pay when invoiced. We carried out 2 jobs for this company and to date have not been paid. They have blocked our... See more
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Optical facilities answered the phone inside 15 secs. Took sufficient details to start the assignment. Confirmed all details via text excellent help provided by the engineer Adam. Arrived as promised.... See more
Company replied
This company took my bank details and made unauthorised payments without prior notice! The plumber dragged his feet was not happy with the payment Optical Facilities made to him, he then pressured me... See more
We were looking for a 5 star Electrician and Googled it! The Optical engineer arrived quickly and was a lovely guy, really knew his stuff when we asked him questions regarding the problem, he also gav... See more
Company details
Written by the company
PlayMagical is an online gaming platform founded in 2022, created to deliver a safe, fair, and enjoyable casino experience for players worldwide. With a focus on entertainment and user satisfaction, PlayMagical offers a wide selection of games in a secure and fully regulated environment. The platform is operated by ProgressPlay Limited, a company licensed and regulated by the Malta Gaming Authority (MGA) and the UK Gambling Commission, ensuring high standards of player protection, fairness, and transparency. PlayMagical is committed to responsible gaming and provides players with tools to manage their activity, while strictly preventing underage gambling. Security is a top priority, with advanced SSL encryption technology used to protect all personal and financial data. In addition, players can enjoy a variety of trusted payment methods, including e-wallet solutions. A dedicated customer support team is available 24/7 to assist players and ensure a smooth and enjoyable gaming experience.
Contact info
These guys have been life savers
These guys have been life savers, work hard been of a high standard and they have helped me to sort out a problem my insurance would not cover. I can’t speak highly enough of this company!
1 April 2020
Unprompted review
Reply from PlayMagical
Hi Emily,
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good elements you've mentioned in your review to heart, and we are pleased we could be of service.
Aaron
great service
They are very informative and very helpful. This is the best place for all your exterminating needs. They were very knowledgable about all kinds of mice and rodents. I have to say I am very pleased with the rodent service they provided. I have tried all other pest control companies around and there is now way they can compare the service that I received from optical facilities. I want to say thank you to the whole team at your company
1 April 2020
Unprompted review
Reply from PlayMagical
Good Morning Caroline,
Thankyou so much for your 5 star rating review. It means alot to us that we fulfilled your expectations and your are completely right we do provide an outstanding service. if your require plumbing,heating,electrical or pest control services please give us a call or book on our easy online booking system. I have passed your feedback onto the optical team in the office.
Aaron
Great Service!
Easy to arrange. Suitable timeframe agreed. Arrived when expected and work was completed to a high standard. Very pleased with the work carried out. Have used service twice and will continue to do so.
31 March 2020
Unprompted review
Reply from PlayMagical
Hi Joe,
Thanks for the awesome review, We work hard to meet customer expectations like yours, and we’re happy to hear we hit the mark for you. You know where to find us in the future for any of your plumbing,heating,electrical or pest control issues!
Aaron
Outstanding Company
What a great company to deal with. Had a problem with with my boiler and I had no idea what was wrong with it, they calmly went through the details being polite and professional and made me feel respected. They came super quick to deal with the faults and I can now finally feel relax. Would definitely recommend to all my friends and family.
31 March 2020
Unprompted review
Reply from PlayMagical
Hi Jordan,
We always feel it important to educate our customers with issues in their properties so they can be prepared for any future problems they may have. It is lovely to hear you had a fantastic experience with our engineer and we have fed this back to him.
Have a great weekend and yes please do tell all your friends and family about Optical Facilties.
Aaron
Heating & Plumbing
Two toilets with leaky valve attended to and a loose toilet seat.
31 March 2020
Unprompted review
Reply from PlayMagical
Hi Olivia,
Thanks for your review, if you need us for anything else dont hesitate to get in touch we operate 24/7, 365 days a year.
All the best.
Shannon
NO POWER - ELECTICS
NO POWER
Very thorough service, if you want feel safe with the electrics in your house, optical facilities is company for you. Very helpful with giving advice regarding my electrical loss of power, safety and what to be aware of in the future.
30 March 2020
Unprompted review
Reply from PlayMagical
Hi Racheal,
Thank you so much for your kind words, valuable feedback and gracious support — all of which are very much appreciated. If you need our help in the future we are more than happy to help, for all your plumbing,heating,electrical or pest control issues.
Aaron
I would strongly recommend this optical…
I would strongly recommend this optical electrics, they managed to show up the following day and perform the electrical safety check on a home I was going to rent out. Friendly service and I will be using them again. Thanks
30 March 2020
Unprompted review
Reply from PlayMagical
Thanks Hilary,
For your amazing 5 star review and thoughts on how we operated as a buisness with your requested service.
Beth
Superb service - manchester
Superb service, was having a terrible problem with rodent in my attic. Optical facilties came out that day and made all neccescary precautions to stop this. They followed up with a second visit 2 weeks later. The engineer was friendly and approachable. I have recommended to friends and family and will 100% use them again if the situation arises.
30 March 2020
Unprompted review
Reply from PlayMagical
Hello Sheila,
Many thanks for taking the time to to give us a review on the service you have recieved. As a company we always try to be as quick and efficient as possible and im happy we could meet your standards. If you have any issues please do not hesitate to give us a call for plumbing,heating,electrical and pest control issues. Please rememember to quote your current reference number to obtain a discount on your next service. Have a fantastic weekend.
Aaron
Boiler Response Leeds
Optical facilities sent a boiler engineer out within 2 hours. He was extremely helpful and respectful, I genuinely thought I would have no hot water or heating but it was all fixed within 15 minutes. Highly recommend!!
30 March 2020
Unprompted review
Reply from PlayMagical
Dear Daisy,
We at Optical Facilties truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with our service. For any problems that may arise we offer plumbing,heating,electrical and pest control services.
Sarah
Annual Boiler Service
Had my annual boiler service done. The service was satisfactory and the engineer arrived within 45 minutes.
23 February 2020
Unprompted review
Reply from PlayMagical
Hi Samuel,
Many thans for your review and rating for Optical Faciltities. We are please that the boiler service was completed to a high standard and our engineer was quick on attendance. Have a great weekend.
Aaron
I recently suffered from terrible bed…
I recently suffered from terrible bed bugs following my trip abroad. I was mortified by this but once I had the heat treatment I can safely say I am now bed bug free. The sales team were friendly and got me an engineer quickly. The engineer that came was friendly and very reassuring and done a fantastic job. It was definitely money well spent.
21 February 2020
Unprompted review
Reply from PlayMagical
Good Morning Joanna,
Thankyou so much for your 5 star rating review. It means alot to us that we fulfilled your expectations and your are completely right we do provide an outstanding service. if your require plumbing,heating.electrical or pest control services please give us a call or book on our easy online booking system. I have passed your feedback onto the optical team in the office.
Aaron
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