OpenTrain AI Reviews 

113
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers had a great experience with this company. Customers frequently discuss the user-friendly platform, noting that tasks are straightforward and easy to follow from the start. Additionally, people appreciate the reliable payment process, stating that fair compensation is delivered promptly according to the established schedule. Workers also describe the team as very supportive, mentioning that admins offer helpful guidance to ensure smooth daily operations. Some reviewers were not happy with communication, pointing out occasional delays and difficulties when waiting for answers from the management team. Other individuals mentioned that the automated interview process required too much redundant information or experienced technical lags.

What people talk about most

Payment

Users describe positive interactions with payment, frequently praising transparent processes and reliable,... See more

User experience

Consumers find user experience to be positive, appreciating the well-designed platform, clear task... See more

Staff

Customers had positive experiences with staff, frequently noting that team members are very kind,... See more

Response time

Reviewers mention positive feedback about response time, highlighting quick replies, helpful administrators,... See more

Artificial intelligence

Customers consistently note ambiguous experiences with artificial intelligence, as some reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The project allowed me to get started right away, and the process was clear and easy to follow. I’m also happy that my contributions were properly recognized through QA/Reviewer upgrades and reflected... See more

Rated 4 out of 5 stars

The job is legitimate, for those get removed maybe they just did something wrong, once get removed you wont get notice why or how. Luckily I survived till payout

Rated 4 out of 5 stars

Although this was my first transcription job, it didn’t take long for me to get used to the work. The instruction manual was easy to understand, the moderator was very friendly, and the FAQ was... See more

Rated 4 out of 5 stars

The system itself was well-designed and easy to use. However, there were instances where answers to specific questions were lacking, forcing everyone to proceed with their work based on guesswork. Ano... See more


Company details

  1. Software Company
  2. also in
  3. Data Entry Service
  4. Online Marketplace

Written by the company

OpenTrain AI is a global marketplace for AI Trainers and Data Labelers. Companies hire vetted experts for high quality training data, while freelancers access flexible remote projects with leading AI and technology companies.


Contact info

3.8

Great

TrustScore 4 out of 5

113 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.8

All reviews

(113)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Too little task

the experience as labeler is good, but i didn't receive any new job after complete task for more than a month.. not sure when job are available again ..

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Good place to start

Been working here since February everything has been very respectful and accorded to contract.
I would recomend working here

2 December 2025
Rated 5 out of 5 stars

A Good Role for Detail-Oriented People

My time as a Labeler and QC was a solid and positive experience. What made it great was the clear structure provided by the company—the guidelines were thorough. The real difference-maker, however, was our project admin. They were the main person we communicated with in team channels, always helpful and ready to assist each of us. Having an admin who effectively translated the company's requirements and guided our daily work was crucial and made the role run smoothly.

The workflow felt organized, and the feedback from quality checks was actually helpful for improving my accuracy, rather than just critical. It’s a role where your focus directly contributes to the project's goals, and that was satisfying. I felt supported in doing the job correctly, which isn't always a given in remote positions.

24 November 2025
Rated 3 out of 5 stars

It was very good opportunity.

It was very good opportunity and I enjoyed. But the guideline for the task (Japanese trsnscription) was very confusing because it is based on English and not for Japanese.

24 November 2025
Rated 4 out of 5 stars

At first, my work was slow, but I gradually got used to it and started to understand. Just as I was getting into the groove, the project suddenly ended, so I wanted to continue a little longer.

The system itself was well-designed and easy to use. However, there were instances where answers to specific questions were lacking, forcing everyone to proceed with their work based on guesswork. Another negative point was that many people who onboarded the project found it already closed, leaving them unable to start work and feeling confused.

24 November 2025
Rated 2 out of 5 stars

We didn't get constant respond…

We didn't get constant respond throughout the project. The admin only responded when they had something to say, and I saw a lot of the members unable to fix their schedules and arrange other jobs. This really impacts the relationship between OpenTrain AI and freelancers. I feel it is very important to build a trust-based relationship in any kind of project, especially when we work online.
Overall, I appreciate I got the opportunity to work for this project. The instructions were clear and payments were made on time. However, please allow me to leave this comment so OpenTrain can become a much more trusted platform that many freelancers feel more motivated to work for.

24 November 2025

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