Completely misleading and sent me 9.98 preapproval and then came back at 18.99 . I have only been back in the country for 2 years and I have other approvals for 13 and 14 percent with other lenders. D... See more
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See what reviewers are saying
At first I was skeptical about refinancing my vehicle but when I thought about what I could save a month, I decided to give it a try. I am glad that I did because Shakeria made this a stress-free and... See more
I will say I’m a satisfied customer. My refinance experience was good and very swiftly. All was done and taken care of in a week with payout and all. Glad to be saving some money on lowering my car pa... See more
I was very skeptical about using their service but Ray was empathetic and listened to my concerns. He walked me through the super easy process and I can honestly say that I was able to save over $200... See more
Company details
Information provided by various external sources
Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by helping you save money by refinancing your existing vehicle. Headquartered in the Dallas/Fort Worth area and chosen as one of the Best Places to Work by the Dallas Business Journal, we provide loan products to customers throughout the country and our staff has helped tens of thousands of consumers just like you get into the car or truck of their dreams. With OpenRoad, you are in the driver’s seat when it comes to the full details of your loan. No hidden costs, no application fees – just a great rate, easy process and award-winning customer service experience to help you along the way.
Contact info
5555 N Beach Street - Suite 4100, 76137, Fort Worth
- 888-536-3024
- loanhelp@openroadlending.com
- openroadlending.com
Replied to 14% of negative reviews
Typically replies within 24 hours
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Terrible to say the least
Terrible to say the least. Got approved, showed the approved amount then denied. Can't believe or trust a thing they say. Won't even respond to inquiries after they shut you down. Bogus excuses as to why they can't proceed.
Paige was great to work with
Paige was great to work with. She was very helpful making this experience easy to complete.
Smooth process friendly staff very…
Smooth process friendly staff very pleasant. Gave me a better rate than my own bank really happy with the rate
Open Road is a great company to…
Open Road is a great company to refinance your motor vehicle, my experience with them is awesome I'm paying less for my car and also going to finish my payment six months earlier than my previous company. I can and will always recommend OpenRoad to everyone. Thank you all at OpenRoad Finance.
Our agent was great!!!
Shakeria was very patient working with me and my wife. We have hectic schedules! She made everything so easy. Communication was great and we are saving a ton of money.
Elizabeth was very efficient and worked…
Elizabeth was very efficient and worked hard to get me the refinance on my car. The process was easy and fast, and I was able to save 81 dollars a month and that’s a win for me!! Thank you!
Great customer service
Great customer service ! Enjoyed the entire refinance process from start to finish.
So great fast easy and quick will use…
So great fast easy and quick will use again there ratings were very good
The process was seamless.My contact…
The process was seamless.My contact person Ashlyn was very informative as I went through the process.
the staff was extremely friendly and helpful.
The process was easy, you supply the documents they request, if addition documents are needed my representative was always in contact with me, letting me know what the next step is in the process. Mr. Brown was very polite and easy to communicate with. He stayed in touch with me throughout the process from the beginning to finish. Thank you
Helped me in so many ways
They helped me in getting me the rate I want with the desired payment I want and can comfortably make a month. Great customer service!
The process was simple and easy to…
The process was simple and easy to follow along step by step of what was needed for my refinance. I will be recommending them to others who would like to refinance as well.
SCAM
SCAM, SCAM, PLEASE BEWARE. STATES THEY CAN HELP PEOPLE WITH NOT SO GOOD CREDIT. SPENT ABOUT A MONTH GETTING INFO THEY NEEDED ONLY TO BE DENIED. BEWARE OF THIS SCAM.
Deceptive / Dishonest / Temu of Finance
Deceptive , Open Road slammed me with solicitations. My credit score is 65 points higher than when I bought the car and my income is about $15k higher. I have only put 2k miles on my vehicle since I purchased it almost a year ago. Open road offerd to reduce my payment by $200 however once they went through the process it turned out to be $4.57 less than what I am paying now. Before you sign anything do the math on the loan and determine what you are actually saving. Probably won’t be much sorry to say. I’m sure they do have positive reviews considering you only need a 480 to qualify , pretty much means you’re approved if you have a heart beat. Don’t get too excited if they approve you it’s not a huge accomplishment.
Plus their lawsuit if they are not honest within their Investors, why would they be honest with a consumer?
The Open Lending class action lawsuit seeks to represent purchasers or acquirers of Open Lending Corporation (NASDAQ: LPRO) securities between February 24, 2022 and March 31, 2025, inclusive (the “Class Period”). Captioned Bradley v. Open Lending Corporation, No. 25-cv-00650 (W.D. Tex.), the Open Lending class action lawsuit charges Open Lending and certain of Open Lending’s current and former top executives with violations of the Securities Exchange Act of 1934.

Reply from OpenRoad Lending
Very helpful
They did everything right. Smooth as silk. Saved me almost 3k over all! Thank you! Open Road.
Process was easy and fast
Process was easy and fast
I was well guided through from first to last step
The entire process was easy
The entire process was easy, and quick. Everyone that I spoke with was very helpful and always kind.
Quick and easy to work with 👍 a+
Awesome experience
Awesome experience. Erica & Jessica went above and beyond I highly recommend
Thanks OpenRoad Lending for refinancing…
Thanks OpenRoad Lending for refinancing my truck. The staff was very helpful and the process was fast.
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