OpenRoad Lending Reviews 1,940

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Completely misleading and sent me 9.98 preapproval and then came back at 18.99 . I have only been back in the country for 2 years and I have other approvals for 13 and 14 percent with other lenders. D... See more

Rated 5 out of 5 stars

At first I was skeptical about refinancing my vehicle but when I thought about what I could save a month, I decided to give it a try. I am glad that I did because Shakeria made this a stress-free and... See more

Rated 5 out of 5 stars

I will say I’m a satisfied customer. My refinance experience was good and very swiftly. All was done and taken care of in a week with payout and all. Glad to be saving some money on lowering my car pa... See more

Rated 5 out of 5 stars

I was very skeptical about using their service but Ray was empathetic and listened to my concerns. He walked me through the super easy process and I can honestly say that I was able to save over $200... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by helping you save money by refinancing your existing vehicle. Headquartered in the Dallas/Fort Worth area and chosen as one of the Best Places to Work by the Dallas Business Journal, we provide loan products to customers throughout the country and our staff has helped tens of thousands of consumers just like you get into the car or truck of their dreams. With OpenRoad, you are in the driver’s seat when it comes to the full details of your loan. No hidden costs, no application fees – just a great rate, easy process and award-winning customer service experience to help you along the way.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Terrible to say the least

Terrible to say the least. Got approved, showed the approved amount then denied. Can't believe or trust a thing they say. Won't even respond to inquiries after they shut you down. Bogus excuses as to why they can't proceed.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Open Road is a great company to…

Open Road is a great company to refinance your motor vehicle, my experience with them is awesome I'm paying less for my car and also going to finish my payment six months earlier than my previous company. I can and will always recommend OpenRoad to everyone. Thank you all at OpenRoad Finance.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

the staff was extremely friendly and helpful.

The process was easy, you supply the documents they request, if addition documents are needed my representative was always in contact with me, letting me know what the next step is in the process. Mr. Brown was very polite and easy to communicate with. He stayed in touch with me throughout the process from the beginning to finish. Thank you

1 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM, SCAM, PLEASE BEWARE. STATES THEY CAN HELP PEOPLE WITH NOT SO GOOD CREDIT. SPENT ABOUT A MONTH GETTING INFO THEY NEEDED ONLY TO BE DENIED. BEWARE OF THIS SCAM.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Deceptive / Dishonest / Temu of Finance

Deceptive , Open Road slammed me with solicitations. My credit score is 65 points higher than when I bought the car and my income is about $15k higher. I have only put 2k miles on my vehicle since I purchased it almost a year ago. Open road offerd to reduce my payment by $200 however once they went through the process it turned out to be $4.57 less than what I am paying now. Before you sign anything do the math on the loan and determine what you are actually saving. Probably won’t be much sorry to say. I’m sure they do have positive reviews considering you only need a 480 to qualify , pretty much means you’re approved if you have a heart beat. Don’t get too excited if they approve you it’s not a huge accomplishment.

Plus their lawsuit if they are not honest within their Investors, why would they be honest with a consumer?

The Open Lending class action lawsuit seeks to represent purchasers or acquirers of Open Lending Corporation (NASDAQ: LPRO) securities between February 24, 2022 and March 31, 2025, inclusive (the “Class Period”). Captioned Bradley v. Open Lending Corporation, No. 25-cv-00650 (W.D. Tex.), the Open Lending class action lawsuit charges Open Lending and certain of Open Lending’s current and former top executives with violations of the Securities Exchange Act of 1934.

26 May 2025
Unprompted review
OpenRoad Lending logo

Reply from OpenRoad Lending

Thanks Marc for sharing your concerns. I apologize we were not able to save you more by refinancing with us. If you had read the letter we sent, we did not know anything about the vehicle being refinanced, just your credit profile. Once you provided additional information on the vehicle, we determined you owed significantly more on the VW than it is worth (approximately 160% of the actual value) and therefore we were not able to offer you the savings we had hoped for. Again, I do apologize.

Also for reference, the lawsuit you are quoting is for a different company all together. We are OpenRoad Lending - not Open Lending Corporation.

Have a great day.

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