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OpenPayd Reviews 13

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TrustScore 2 out of 5

1.9

Financial Institution
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Company details

  1. Financial Institution
  2. Alternative Financial Service

Written by the company

Move and Manage Money Globally - Any Business. Anywhere. Any Web. Accounts, Payments and Trading solutions built for the digital economy. Our combination of licencing and technology infrastructure enables global businesses to launch new financial services with full interoperability between fiat and digital assets.

Contact info

  • The Bower, 207-211 Old St, EC1V 9NR, London , United Kingdom

  • openpayd.com

You should know

1.9

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Scam Promotion and Fraud

I was scammed by one of their customers out of 220€. I tried calling, wrote emails, no response. They actively promote scammers and are beyond immoral.

I lost all the money and they are not willing to even respond. Now I can’t pay for my brothers medical treatment anymore.

Stay away from them at all cost, they are on the scammers side!

13 April 2026
Unprompted review
OpenPayd logo

Reply from OpenPayd

Thank you for your review on the difficulties you’re experiencing.

OpenPayd provides financial infrastructure to businesses and platforms. We work directly with companies rather than individual consumers, which means we don’t manage accounts or funds for end users.

If your account is with a platform or app that uses our infrastructure, that business is responsible for managing your account and handling support enquiries. They will be best placed to review the situation and assist you.

Warm regards,
The OpenPayd Team

Rated 1 out of 5 stars

Beyond bad

Beyond bad! The virtual IBAN system allows scammers to operate. Several lawsuits are underway with the Office of the Arbiter for Financial Services (OAFS) in Malta.

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Very bad customer support

Unfortunatly there is an Bank account issue and multiple support tickets remain still without any respond. This for sure not good sign for company that should be trustworthy when it comes to money.

5 March 2026
Unprompted review
OpenPayd logo

Reply from OpenPayd

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience with our support team didn’t meet the standard we aim to provide. Delivering reliable, responsive service is important to us, and we take feedback like this seriously.

Your comments have been shared with the relevant team so we can review what happened and continue improving our support experience.

Warm regards,
The OpenPayd Team

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Works with scammers and promotes scammers. Leaves victims in a lurch. Can't believe no on is doing anything about it. The platform is for scammers and scammers only. So many victims. Clear Bank is also linked.

25 June 2025
Unprompted review
OpenPayd logo

Reply from OpenPayd

Thank you for raising this concern. OpenPayd is an FCA-authorised Electronic Money Institution, and protecting businesses and individuals from fraud is extremely important to us.

We provide financial infrastructure to businesses and platforms. We do not contact consumers directly to request personal or financial information.

If someone has approached you claiming to represent OpenPayd, it may be an impersonation attempt. We encourage you to review the guidance on our scam prevention page: www.openpayd.com/legal/scam-prevention-information.

Warm regards,
The OpenPayd Team

Rated 1 out of 5 stars

Avoid at all costs

They had a bug and my transfer was rejected. Money was lost in the middle due to FX. I provided clear evidence. They completely looked to the other side. Avoid at all costs.

26 May 2025
Unprompted review
OpenPayd logo

Reply from OpenPayd

Thank you for your review on the difficulties you’re experiencing.

OpenPayd provides financial infrastructure to businesses and platforms. We work directly with companies rather than individual consumers, which means we don’t manage accounts or funds for end users.

If your account is with a platform or app that uses our infrastructure, that business is responsible for managing your account and handling support enquiries. They will be best placed to review the situation and assist you.

Warm regards,
The OpenPayd Team

Rated 1 out of 5 stars

I was a victim of phishing

I was a victim of phishing, thieves, scammers and crooks stole €200 from me, plus a lot of my personal information!

5 May 2025
Unprompted review
OpenPayd logo

Reply from OpenPayd

Thank you for your review on the difficulties you’re experiencing.

OpenPayd provides financial infrastructure to businesses and platforms. We work directly with companies rather than individual consumers, which means we don’t manage accounts or funds for end users.

If your account is with a platform or app that uses our infrastructure, that business is responsible for managing your account and handling support enquiries. They will be best placed to review the situation and assist you.

Warm regards,
The OpenPayd Team

Rated 1 out of 5 stars

Total scam I think

Total scam I think. Am trying to send an email for days and somehow the website never works. Do not ever do business with them. Might review my review if they return my payment that was unauthorized and should never have left the company this way. Will review internal processes. But please everyone stay away.

22 January 2025
Unprompted review
OpenPayd logo

Reply from OpenPayd

Thank you for your review on the difficulties you’re experiencing.

OpenPayd provides financial infrastructure to businesses and platforms. We work directly with companies rather than individual consumers, which means we don’t manage accounts or funds for end users.

If your account is with a platform or app that uses our infrastructure, that business is responsible for managing your account and handling support enquiries. They will be best placed to review the situation and assist you.

Warm regards,
The OpenPayd Team

Rated 1 out of 5 stars

SCAM BANK WHO SHOULD BE TAKEN DOWN FOR…

SCAM BANK WHO SHOULD BE TAKEN DOWN FOR THEFT AND CORRUPTION
LINKED TO ROUGE INVESTMENT TRADERS
STEAL YOUR MONEY-DON’T PAY THEM A PENNY EVER
Report them to the FCA

19 September 2024
Unprompted review
OpenPayd logo

Reply from OpenPayd

Thank you for raising this concern. OpenPayd is an FCA-authorised Electronic Money Institution, and protecting businesses and individuals from fraud is extremely important to us.

We provide financial infrastructure to businesses and platforms. We do not contact consumers directly to request personal or financial information.

If someone has approached you claiming to represent OpenPayd, it may be an impersonation attempt. We encourage you to review the guidance on our scam prevention page: www.openpayd.com/legal/scam-prevention-information.

Warm regards,
The OpenPayd Team

Rated 1 out of 5 stars

We have a account with Nucleus365 which…

We have a account with Nucleus365 which use openpayd in order to provide ibans,
For 1 month operation was ok,and we have provided and address every question from them ,4 days ago we where unable to make outgoing transaction,we got email saying that its a tech issue,after more than 1 day we decided to close the acocunt,and sent a confirmation letter for closure,since we didnt have a clear picture of the situation,after our email we got another from them saying that acocunt is under review,
Strange that this information was provided only after our email.
After sending varios email we still have not a clear answer about the funds,at moment we have stuck there around 139k
Please be very careful with this institution

1 February 2024
Unprompted review
OpenPayd logo

Reply from OpenPayd

Thank you for your review on the difficulties you’re experiencing.

OpenPayd provides financial infrastructure to businesses and platforms. We work directly with companies rather than individual consumers, which means we don’t manage accounts or funds for end users.

If your account is with a platform or app that uses our infrastructure, that business is responsible for managing your account and handling support enquiries. They will be best placed to review the situation and assist you.

Warm regards,
The OpenPayd Team

Rated 1 out of 5 stars

Unreliable Bank!

They closed our account for no reason and will not release funds now for months!

27 February 2021
Unprompted review
OpenPayd logo

Reply from OpenPayd

Thank you for your review on the difficulties you’re experiencing.

OpenPayd provides financial infrastructure to businesses and platforms. We work directly with companies rather than individual consumers, which means we don’t manage accounts or funds for end users.

If your account is with a platform or app that uses our infrastructure, that business is responsible for managing your account and handling support enquiries. They will be best placed to review the situation and assist you.

Warm regards,
The OpenPayd Team

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