The engineer who came to service my boiler as part of my service plan was very polite and prompt. He showed me his identification before he came in and completed the service and left it clean and tidy... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a first great experience with openfix I do highly recomend this company .They did CP12 and and first boiler service upon my reasonable request to openfix team with in a week after buying a home... See more
Company replied
I spent quite some time researching boiler service and repair quotes as my Worcester Bosch boiler is now just 7 years old and out of warranty. The site was so easy to use and as a pensioner I really l... See more
Found OpenFix on a comparison website, everything could be easily setup on line but I had a few questions that I wanted answered first. Very short wait on the phone before it was answered, and my co... See more
Company replied
Company details
Written by the company
At OpenFix, we're all about doing things right. We offer homeowners and landlords reliable home and boiler care plans, backed by our national network of skilled tradespeople. Whether you need an emergency repair or your annual boiler service, we'll ensure you receive the highest quality care.
Contact info
Landmark Business Centre, Parkhouse Industrial Estate East, Speedwell Road, ST5 7RG, Newcastle under Lyme, United Kingdom
- 08085310176
- support@openfix.co.uk
- openfix.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Engineer was communicative and expert…
Engineer was communicative and expert and respectful of my property.
26 March 2026
Unprompted review
Reply from OpenFix
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Many thanks,
OpenFix
Easy access to set up a boiler cover…
Easy access to set up a boiler cover competitive price value for money
1 May 2026
Unprompted review
Reply from OpenFix
Thanks so much for your feedback, we're really pleased to hear you feel the plan offers great value. That’s exactly what we set out to do - provide a reliable service that doesn’t cost the earth. We’ll be here whenever you need us.
Many thanks,
OpenFix
Engineer was very knowledgeable
Engineer was very knowledgeable. He checked and inspected all the necessary details. Happy with his service. Recommend OpenFix service without any reservations.
29 April 2026
Unprompted review
Reply from OpenFix
Thank you for your feedback. It’s great to know that everything went smoothly on your recent boiler service visit – just what we aim for!
Many thanks,
OpenFix
I have only had Ltd experience but what…
I have only had Ltd experience but what I have had so far was 5 star.
23 April 2026
Reply from OpenFix
Thank you for your fantastic review. We’re glad you’re satisfied with our service.
Many thanks,
OpenFix
Planned service
Good communication re planned service at second attempt. Not sure why 1st attempt didn’t happen. Polite and professional worker who was respectful of our home environment.
27 April 2026
Unprompted review
Reply from OpenFix
We really appreciate you sharing your thoughts. Thank you for choosing OpenFix!
Many thanks,
OpenFix
Emergency Electrical Work
James from CMD, did a great job, resolved two issues as a result of a power surge. He was polite, knowledgeable and trustworthy. Openfix provided a smooth service in managing the claim. Overall I’m very happy with the service
28 April 2026
Unprompted review
Reply from OpenFix
We’re delighted you were happy with your recent repair. It’s exactly what we aim for every time.
Many thanks,
OpenFix
5 star service from start to finish…
5 star service from start to finish Highly recommended
28 April 2026
Unprompted review
Reply from OpenFix
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Many thanks,
OpenFix
Great service
Great service, simple and easy. Really leaves you feeling confident everything is covered.
28 April 2026
Unprompted review
Reply from OpenFix
We’re grateful for your review. It’s great to hear you’re happy with your experience.
Many thanks,
OpenFix
Boiler Breakdown Cover
Very good company to deal with very good price for breakdown cover highly recommend
28 April 2026
Unprompted review
Reply from OpenFix
Thank you for your fantastic review. We’re glad you’re satisfied with our service.
Many thanks,
OpenFix
Form on line quick and easy to complete
Form on line quick a d easy to complete
28 April 2026
Unprompted review
Reply from OpenFix
We really appreciate you sharing your thoughts. Thank you for choosing OpenFix!
Many thanks,
OpenFix
Openfix have been very efficient and…
Openfix have been very efficient and professional. My boiler service has been done in good time and communication has been excellent.
27 April 2026
Unprompted review
Reply from OpenFix
Thank you for your feedback. It’s great to know that everything went smoothly on your recent boiler service visit – just what we aim for!
Many thanks,
OpenFix
The quick reponse was great factor
The quick reponse was great factor
The price is reasonable
Thank you
20 April 2026
Reply from OpenFix
We’re grateful for your review. It’s great to hear you’re happy with your experience.
Many thanks,
OpenFix
great service
20 April 2026
Reply from OpenFix
We really appreciate you sharing your thoughts. Thank you for choosing OpenFix!
Many thanks,
OpenFix
Simple and easy to follow
Simple and easy to follow, packages all displayed simply,excellent
24 April 2026
Reply from OpenFix
We’re delighted to hear you liked our website. We aim to make everything as clear and straightforward as possible.
Many thanks,
OpenFix
Easiest thing I have ever sign up for…
Easiest thing I have ever sign up for strsofoward clear and reasonable ❤️❤️
24 April 2026
Unprompted review
Reply from OpenFix
Thank you for the great feedback! We’re pleased everything went smoothly whilst setting up your plan with us.
Many thanks,
OpenFix
So far so good
So far, so good. Simple signup, comprehensive cover, competitive price, what’s not to like!
23 April 2026
Unprompted review
Reply from OpenFix
Thank you for the fantastic review! We’re glad to hear you were happy with the sign up process. If you ever need anything, you know where we are.
Many thanks,
OpenFix
Easy to understand I read the reviews…
Easy to understand I read the reviews they where pretty good got to be better than the cowboys I'm with at moment. So here we go
23 April 2026
Unprompted review
Reply from OpenFix
Thank you for letting us know how happy you were with setting up your plan with us. We’re here if you have any questions.
Many thanks,
OpenFix
Easy to set up plan
Easy to set up plan. Good, clear information to follow. Thank you !
23 April 2026
Unprompted review
Reply from OpenFix
Thank you for the fantastic review! We’re glad to hear you were happy with the sign up process. If you ever need anything, you know where we are.
Many thanks,
OpenFix
Very proffesional service from…
Very proffesional service from openfix.customer service is friendly too
20 April 2026
Unprompted review
Reply from OpenFix
Thank you for your kind words about our customer service. We’re delighted you were happy with the help you received.
Many thanks,
OpenFix
Easy to sign up
20 April 2026
Unprompted review
Reply from OpenFix
Thank you for the great feedback! We’re pleased everything went smoothly whilst setting up your plan with us.
Many thanks,
OpenFix
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