Opendoor Reviews 

929
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers had a great experience with this company. Customers appreciate the fast and straightforward process, stating that property sales are completed smoothly, transparently, and efficiently without unnecessary delays. Consumers frequently mention that staff members are exceptionally helpful, knowledgeable, and responsive throughout the entire home selling journey. However, some reviewers were not happy with communication difficulties and unexpected price reductions that occurred after property inspections. Some people also stated that service fees were extremely high and made the final cash offers much lower than initially expected. A few other people also stated that reaching representatives with questions about contracts was sometimes difficult.

What people talk about most

Service

Consumers find service to be ambiguous, with many reviewers praising the fast, professional process,... See more

User experience

Clients share positive opinions on user experience, noting that everything went smooth and fast with... See more

Price

People report ambiguous experiences with price, as some consumers highlight competitive valuations and... See more

Staff

Reviewers mention ambiguous feedback about staff, with many consumers praising helpful and responsive... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers reporting helpful support... See more

Reviews shaping this summary

Rated 3 out of 5 stars

pricing was competitive. Communication was awful. I was assigned an agent to my contract that was on Vacation until after my contract expired. I am to call twice to try and have someone answer my ques... See more

Rated 5 out of 5 stars

So incredibly easy. I’ve bought and sold over a dozen homes and this was by far the most upfront honest transaction. They did everything they said they would do. I cannot say enough about how smooth t... See more

Rated 5 out of 5 stars

Excellent experience working with Opendoor selling my house. The all process was very simple and clear. Opendoor was always very attentive to respond any questions from our side. I was very impressed... See more

Rated 5 out of 5 stars

Opendoor has been very easy to follow and fast at making their offer. If you need to move quick and need to sell your house, choose Opendoor. Their customer service are available to answer all questio... See more


Company details

  1. Association or Organization

Written by the company

In 2014, we set out to reinvent life’s most important transaction with a new, simple way to buy and sell your home. For sellers we eliminate the hassles of showings and months of uncertainty by purchasing the home directly from them. For buyers, we make it incredibly easy to tour hundreds of Opendoor homes so they can find the perfect one. To learn more about how Opendoor works, please visit opendoor.com or download the Opendoor app.


Contact info

3.9

Great

TrustScore 4 out of 5

929 reviews

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3.9

All reviews

(929)

253 reviews in the last 12 months

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Rated 5 out of 5 stars

I was skeptical at first due to my age

I was skeptical at first due to my age! Gabby and the rest of sales team at Open Door understood my concerns and explained everything in terms that made my experience easy and gave me the confidence that I needed! Technical support with navigating the App was spot on. Thanks again for the great offer and ease to making our sale equitable for both me and the buyer. Yes, I have already bragged on your Business to
a few other friends that may call on you soon! Would have been better if a Attorney was contracted in our area, that’s the only thing I can think of to make it easier for us.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

We truly enjoyed working with Opendoor…

We truly enjoyed working with Opendoor throughout this transaction. The entire process was seamless, well-organized, and virtually stress-free from start to finish. Their team maintained excellent communication every step of the way, making the experience smooth and efficient for everyone involved.

As a real estate professional, I would confidently recommend Opendoor to anyone looking for a straightforward, hassle-free selling experience. Their professionalism, responsiveness, and commitment to keeping the transaction on track made the process a positive one.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

If you are wanting to sell your home…

If you are wanting to sell your home quickly without going thru realtors, listings, cash buyers, showings, etc, this is the way to do it if you don’t mind fees for convenience. For me the fees were worth it.

My home was in an “as is” condition, and I am very happy with the convenience of the Opendoor process and the communication to get it done along the way.

Thank you!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience working with…

Excellent experience working with Opendoor selling my house. The all process was very simple and clear. Opendoor was always very attentive to respond any questions from our side. I was very impressed with the numbers they presented to me and the outstanding job from the title company as well. Thanks forever 🙏

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Timing Success Story

I reached out to Opendoor because I wanted to sell invest in a multifamily property and don't think I would have been able to pull this off timing wise without their help.

So far, everything has worked very smoothly with this process.

Thank you.

10 June 2026
Unprompted review
Rated 2 out of 5 stars

Beware!

The offer was fair, however the fees are OUTRAGEOUS! Literally a service fee of $88,000 which would have rated half our equity. The home advisor initially said he would advocate for lower percentage, but didn’t follow up until four days later after I reached out, only to say no change would be made to the offer. Beware the fees!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

The easy button to selling your house

The easy button to selling your house. No repairs. No foot traffic. No staging. Just a fair and simple offer with maximum automation. When I moved up my closing date, no problem, just log in, select a date, and your contract addendum is instantly delivered. This is absolutely the best option if you are in a time crunch or just want transparency and simplicity.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

It was a great experience

It was a great experience for my husband and me. Price was good. Staff pleasant to deal with. Only thing I could think of is maybe a little more communication…maybe check-ins.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Great service! The title company they used made it more difficult than it needed to be. I would definitely recommend using Opendoor. They gave me a fair price and were very flexible on closing.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

The best compliment I can give Opendoor…

The best compliment I can give Opendoor is that they give you a fair offer and they are fair about repairs that need to be done to the home. I had received low ball offers from the local buyers but Opendoor came in with a price reflective of the property and the speed and ease in which I wanted to sell my home.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Bait-and-switch offer, then a costly, chaotic closing

I sold my home to OpenDoor and want to share what the process actually looked like, beyond the marketing.

OpenDoor's first offer on my house was reduced by $124,000 without my consent partway through the process, citing a market shift. I pushed back and got no response. Three months later, OpenDoor came back unprompted with a new offer that was actually higher than their original, pre-reduction number, so I accepted.

From there, the closing got pushed back repeatedly, and I was charged a $1,501 "extended closing fee" for delays that weren't caused by me. What I didn't realize until I looked closely is that the closing company OpenDoor uses, OS National, isn't an independent third party — it's wholly owned by OpenDoor. That closing company produced nine different versions of my settlement statement, with nineteen errors between them.

The transaction then failed to close on its original date because OpenDoor said the wire and documents had been delivered, while OS National said they hadn't. I personally called both companies a few hours before the contract was set to expire to get it sorted. To their credit, once I had the right people on the phone, they moved fast — but by then it was too late in the day to wire funds, which cost me a day of interest anyway. The next day, the wire went out, but the receiving lender never got it because of an account number error. Another day of interest gone.

I used OpenDoor for convenience, not because I had no other option. If you're not in a time-critical situation, I'd think hard before going this route.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

What a scam company!

What a scam company!
They will sell trash homes and give you the "land lord special" just for it to look nice upon first look.
After closer inspection, one that actual home inspectors miss, things are shoddly put together or things covered up sp they arent noticed.
We dhould have taken these snake oil salesman men to court and sued the living hell put of them for their shady practices! DO NOT SELL OR BUY ANY PROPERTY FROM THIS GRIFTING "BUSINESS".

16 June 2026
Unprompted review

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