OpenAgent Reviews 2,196

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their honest, friendly, and efficient approach, making the entire process feel less stressful. Many highlight the exceptional customer service, noting the quick and helpful responses, as well as the valuable advice and support received. People appreciate the ease of contact and the promptness with which agents are recommended. However, some customers also noted issues with communication, such as receiving an excessive number of automated text messages or not being contacted by all recommended agents. A few people mentioned that some agents failed to show up for appointments or that there was a lack of follow-up from certain recommended agencies.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Reviewers mention positive feedback about service. Customers praise the prompt, friendly, and efficient... See more

Customer service

Users describe positive interactions with customer service. Customers frequently praise the agents for being... See more

Customer communications

People report positive experiences with contact. Customers appreciate the quick contact from numerous... See more

Response time

Clients share positive opinions on response time. Many customers experienced immediate responses and quick... See more

Based on these reviews

Rated 5 out of 5 stars

We chose Harcourts Hallam for their Honest approach to our needs which included an extensive background to people and trades to fix and repair a badly run down property which we will sell in the near... See more

Company replied

Rated 5 out of 5 stars

Got a result from Agents recommended quickly. Two visited today and another one coming tomorrow. Felt a bit overwhelmed with the speed of the contacts but they all made me feel more relaxed about th... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Immediate response, with a follow up phone call explaining the process and dealing with my questions. The agents who were recommended were all very experienced and highly profess... See more

Company replied

Rated 5 out of 5 stars

Open Agent has given me the opportunity to liaise with not only one agent but a couple to pick and choose from. I listened carefully to what each agent say, talk about what they do best, an... See more

Company replied


Company details

  1. #1 of 2 best companies in Real Estate Agents
  2. #5 of 5 best companies in Real Estate Agency

Written by the company

Find and Compare the Best Agents in Your Area. Since 2012, OpenAgent have continuously worked towards delivering on their promise to make it easier for Australians to buy and sell property. We understand the difficulties of the selling process and want to help with every step through our free agent comparison and shortlists, selling tools and calculators, helpful articles and guides and ongoing support whenever you need it. We won’t leave you hanging. We care about the type of agents we recommend to homesellers, so we focus on providing transparent, accurate, up-to-date information so you can choose the right agent for your home and situation. We analyse thousands of suburbs, property sales and real estate agents to find the top performing agents in your area. We are Australia’s No.1 real estate agent comparison site.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Useful service

Very impressive service. After I submitted my enquire I received a number of emails plus a phone call from Open Agent. They put 3 agents in touch with me, gave me a valuation of my property and gave me some questions for the agents. The hard work was done.

3 February 2026
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Reply from OpenAgent

Thank you for the wonderful feedback, Vickie!

Rated 5 out of 5 stars

Pete Angle at Gympie as usual was…

Pete Angle at Gympie as usual was amazing and sold both of my properties within a week!

3 February 2026
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Reply from OpenAgent

Thank you for your review, Kathleen! We're thrilled we were able to connect you with a great agent.

- Susan, OpenAgent

Rated 5 out of 5 stars

Both the agents referred by OpenAgent…

Both the agents referred by OpenAgent were professional and gave excellent advice.
The colleagues they brought with them were also knowledgeable and contributed well to our discussion.
Thankyou

6 February 2026
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Reply from OpenAgent

Thank you for your review, Robyn!

Rated 5 out of 5 stars

Great Service

Within a day I had 3 appointments with local agents organised.

17 January 2026
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Reply from OpenAgent

Thanks for your review, Mark!

Rated 5 out of 5 stars

Had a great experience with open agent

Had a great experience with open agent, I had the best agents sent to me and a lot of info and guidance as to how best sell my house.

19 January 2026
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Reply from OpenAgent

Thank you for the wonderful feedback, Joanne! We're so glad we were able to connect you with great agents.

- Susan, OpenAgent

Rated 5 out of 5 stars

Easy, quick and friendly.

Quick service. Provided the info and advice I needed. Friendly staff.

3 February 2026
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Reply from OpenAgent

Thank you for taking the time to leave a review, Dennai!

Rated 4 out of 5 stars

All the realestate agents you…

All the realestate agents you recommended were lovely and helpful.

3 February 2026
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Reply from OpenAgent

Thank you for your review, David! We're so glad we were able to connect you with great agents.

- Susan, OpenAgent

Rated 5 out of 5 stars

Ease and Helpful

I found dealing with Anthony easy and helpful.
I would recommend any looking for agents to get in touch with open Agent.

30 January 2026
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Reply from OpenAgent

Thank you for your review, Christine!

Rated 4 out of 5 stars

Quick response

Quick response, challanging rural land to sell.
The agent was familiar with rural land sales and seemed to have an outside the box thinking stratergy

The agent had a worked for us and not a work for them selfes attitude which i liked

Will see if the land will sell

22 January 2026
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Reply from OpenAgent

Thanks for your review, Michael!

Rated 4 out of 5 stars

Unexpected service

I was initially simply after approximate home valuations. OpenAgent provided this and extended their service to putting recommended agents in contact with me.

22 January 2026
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Reply from OpenAgent

Thank you for your review, Andrew!

Rated 5 out of 5 stars

gave us three very good agents to interview

gave us three very good agents to interview. we ended up using the one that suits our family best.

29 January 2026
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Reply from OpenAgent

Thanks for your review, Pam! We're so glad we were able to connect you with a great agent.

- Susan, OpenAgent

Rated 4 out of 5 stars

Open Agent feedback

Process works ok and responsive. Agents reached out in a timely manner and have been in contact

16 January 2026
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Reply from OpenAgent

Thank you for your review, Chris!

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