I’ve been using Opal Transfer for over 3 years to send money from the UK to Bulgaria, and I’m extremely satisfied. Transfers are always fast, secure, and very easy to arrange. I’ve never had any iss... See more
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I’ve been using Opal Transfer for several years to move money between my accounts in different countries, and the experience has consistently been excellent. Transfers are always reliable and on time.... See more
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I've had a terrible experience with Opal Transfer. My money was held for a ages, with little to no comunications about why. What should have been a straightforward transfer turned into a drawn-out pr... See more
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I’ve been using Opal Transfer and honestly it’s been a really good experience. The app is easy to use and everything works smoothly. What I like most is the customer support, especially the fact that... See more
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Company details
Written by the company
This is the place for your fast, safe, and easy money transfers. Opal Transfer has almost 23 years of experience in financial services and is powered by a community of over 350,000 active money senders and more than a million money receivers who transfer funds to and from 41 EU and non-EU countries. How does it work? You can simply use the Opal Transfer mobile app, website, or call us to send money over the phone. Call centre assistance is available 6 days a week in multiple languages to help with any questions you may have. Try and enjoy instant transfers in your language.
Contact info
1 King William Street, EC4N 7AF, London, United Kingdom
- +44 20 7022 0995
- info@opaltransfer.com
- opaltransfer.com
4.5
Excellent
675 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service, faster transaction times and better rates
Roumyana has been very helpful and empathetic, she went above and beyond to stay over her shift to assist us when we desperately needed to transfer money to secure property purchase.
After assisting us, she mentioned that she would pick up another customer's call as she could see they were waiting in the queue for long. It was way after Opal’s closing times.
Opal wasn't our prime money transfer platform, we mainly used our bank until we realised using Opal is cheaper, much faster and gives better rates.
The customer service is probably the best.
Opal is very fortunate to have Roumnyana, she is thorough, professional and absolutely customer focused!
Thanks, Roumyana and well done Opal, for having such a brilliant team member!
Regards,
H Nesheli-Genieva
29 August 2023
Unprompted review
Reply from Opal Transfer
Dear Hyumra, what a great, great review!
Thank you so much. That means a lot.
Our Roumiana is amazing and we are happy you meet her and our customer support standards!
Your experience and opinion are important to us!
Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
sing the company for more…
I have been using the company for more than 10 years now to transfer money abroad and it provides one of the best customer services- efficient, knowledgeable and courteous.There is always somebody available to talk to over the phone as this is very important in times when everything become automated.Doing business with opal is smooth and easy.
14 September 2023
Unprompted review
Easiest way to send money abroad and…
Easiest way to send money abroad and with small fee.
I have used so many times and never failed me!
Highly recommend!
11 September 2023
Unprompted review
Reply from Opal Transfer
Dear Nicole, thank you so much for your great review! We are also happy that you are satisfied with our money transfer services. We always strive to offer you an excellent customer experience. For the latest updates and campaigns, you can follow us on Facebook Opal Transfer, and Instagram.
Best regards from our team!
Very fast and safe services
Very fast and safe services. Not to mention the kindness of the staff! Totally recommend 👌
15 August 2023
Unprompted review
Reply from Opal Transfer
Dear Alina, thank you so much for your great review! We are also happy that you are satisfied with our money transfer services. We always strive to offer you an excellent customer experience.
Best regards from our team!
Opal the best
Using Opal since at least 4-5 years and never had a problem. I'm very happy and customers services it's really good ,always super fast replies and very gentle . Fully recommend. Will never use a different company . Thank you!
Daniel
7 September 2023
Unprompted review
Reply from Opal Transfer
Dear Daniel, thank you so much for such a great review! It means the world!
Your experience and opinion are important to us!
Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
Easy and fast to send money.
6 September 2023
Unprompted review
Reply from Opal Transfer
Dear Daniela, thank you so much for your great review! Your experience and opinion are important to us! Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
Reply from Opal Transfer
Dear Madalina, thank you so much for such a great review!
Your experience and opinion are important to us!
Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
Fabulous experience as always.
Fabulous experience as always.
I have been using Opal for the past 5 years and they never disappoints.
Easy to send & deal with if a problem occurs.
You guys are the best
Thank you x
24 August 2023
Unprompted review
Reply from Opal Transfer
Dear Ana-Maria, thank you so much for your great review! We are also happy that you are satisfied with our money transfer services. We always strive to offer you an excellent customer experience. For the latest updates and campaigns, you can follow us on Facebook Opal Transfer, and Instagram.
Best regards from our team!
I use Opal Transfer for 4 years now I…
I use Opal Transfer for 4 years now I am very satisfied with the app and the staff.
31 August 2023
Unprompted review
Reply from Opal Transfer
Dear Elena, thank you so much for your great review! Your experience and opinion are important to us! Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
I use Opal Transfer for the last 10…
I use Opal Transfer for the last 10 years and never I had a problem. Very quick transfer and customer service is amazing.They are great.
29 August 2023
Unprompted review
Reply from Opal Transfer
Dear Marzena, thank you so much for your great review! We are also pleased that you are satisfied with our money transfers. We always strive to offer you an excellent customer experience. For the latest updates and campaigns, you can follow us on Facebook Opal Transfer, and Instagram.
Best regards from our team!
I have been using this application for…
I have been using this application for at least 5 years and I am very satisfied! simple, fast and efficient
25 August 2023
Unprompted review
Reply from Opal Transfer
Dear Claudiu, thank you so much for such a great review! It means the world!
Your experience and opinion are important to us!
Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
They are great
They are great. I use Opal Transfer for the last 4 years and never I had a problem. Very quick transfer and customer service is amazing.
25 August 2023
Unprompted review
Reply from Opal Transfer
Dear Andreea, thank you so much for your great review! Your experience and opinion are important to us! Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
Professional!
Hi, I'm Valeriu, Opal customer and I'm very satisfied with Opal services. The customer service is impeccable. Thank you Opal!
22 August 2023
Unprompted review
Reply from Opal Transfer
Dear Valeriu, thank you so much for your great review! Your experience and opinion are important to us! Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
Sevis excelent
Sevis excelent, transfer sigur si la timp, o recomand oricad si oriunde.
21 August 2023
Unprompted review
Reply from Opal Transfer
Dragă Laurentiu-Valentin, ȋți mulțumim foarte mult pentru opinia minunata! Experiența și părerea ta sunt importante pentru noi! Te rugăm să ne urmărești pe Facebook și Instagram pentru cele mai recente știri și oferte.
Cele mai bune urări din partea echipei noastre!
Pleased
Hi! My name is Andreea and I'm very pleased with Opal. I'm using it for few years and I'm happy with it.
I recommend Opal to anyone who wants to send money easy, sure.
17 August 2023
Unprompted review
Reply from Opal Transfer
Dear Andreea, thank you so much for your great review!
Your experience and opinion are important to us!
Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
Excellent customer service
Excellent customer service. Quick and efficient problem solving. I have been with Opal transfer for 8 years now and have never had a single issue. The money I transfer always reach the recepient in time. Strongly recommend Opal transfer to everyone.
16 August 2023
Unprompted review
Reply from Opal Transfer
Dear Sofiya, thank you so much for such a great review! It means the world!
Your experience and opinion are important to us!
Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
Opal transfer review
Hi, I'm Elena,
I have been using the Opal Transfer service for 5 years, I am very satisfied with the speed of the transfers, the very low and convenient transfer rate, and the specialized staff.
If you need information or help, everything is just a call away.
Thank you to the entire Opal transfer team for the promptness and professionalism they showed every time I needed it.
I recommended and recommend Opal transfer 100% to everyone.
9 August 2023
Unprompted review
Reply from Opal Transfer
Dear Elena, thank you so much for your great review! We are also happy that you are satisfied with our money transfer services. We always strive to offer you an excellent customer experience. For the latest updates and campaigns, you can follow us on Facebook Opal Transfer, and Instagram.
Best regards from our team!
Very good experience I had !
3 August 2023
Unprompted review
Reply from Opal Transfer
Thank you, Marian, your opinion is very important to us!
Best wishes from the team! <3
Using this app for a year
Using this app for a year. Always helpful personal, application works well.
3 August 2023
Unprompted review
Reply from Opal Transfer
Dear Hanna, thank yoy very much for your nice words and great review!
Best wishes from the team! <3
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