Oostendorp Muziek Reviews 

5,676
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I contacted Oostendorp as I was interested in purchasing a digital piano. I am learning and so my knowledge is limited. Thijmen replied to my email and when I attended the shop in Hilversum he was t... See more

Rated 5 out of 5 stars

Been wanting to get a digital piano. Luckily there was Black Friday so I had a very good deal for the Roland FP10. I checked out on Sunday. They said the packages will arrive on Tuesday. But unfort... See more

Company replied

Rated 5 out of 5 stars

We visited Oostendorp Hilversum showroom, it was a really nice experience with expert and friendly staff while we were drinking our coffee. Julian guided us and helped us to find the best option to me... See more

Company replied

Rated 5 out of 5 stars

The service was amazing and we are delighted with our new piano. We received the piano in less than 24 hours after ordering and it was delivered to our doorstep! Thank you for the wonderful work y... See more

Company replied

Company details

  1. Music Store
  2. Musical Instrument Rental Service
  3. Musical Instrument Repair Shop
  4. Musical Instrument Store
  5. Piano Store
  6. Used Musical Instrument Store

Written by the company

Oostendorp Muziek is specialist in toetsinstrumenten en alle accessoires die u daarbij nodig heeft. Met ruim 40 jaar ervaring geven wij onze klanten elke dag het beste advies voor de beste prijs. Onze missie is dan ook om mensen het plezier van muziek te laten beleven! Kom langs in Hilversum of Wezep voor persoonlijk advies en meer dan 400 speelklaar opgestelde instrumenten.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,676)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great experience purchasing a…

We had a great experience purchasing a piano, for our family, on the Oostendorp website. I called to verify I had everything correct and the customer service over the phone was kind. I was also contacted, after I ordered, to be sure everything was right. Again, the customer service was kind. We would definitely recommend Oostendorp.

4 March 2021
Rated 5 out of 5 stars

Outstanding Service (even during Corona times!)

I joined the trend of picking up playing the piano again during lockdown and even though I was not able to go into the shop to test the pianos, the service I received from Simon at Oostendorp Muziek was exceptional! He patiently outlined the options to me, explained the workings of a digital piano and the features available at different price ranges. By video he was able to demo the pianos so I could make an informed choice. To top it off I received the piano just 2 days later. Thank you!

18 February 2021
Unprompted review
Oostendorp Muziek logo

Reply from Oostendorp Muziek

Dear Rebecca,

Good to hear that Simon has helped you in your search for a digital piano.
Then you still have something fun to do in this lockdown.

We wish you a lot of fun playing with the instrument!

With best regards,
Oostendorp Muziek

Rated 5 out of 5 stars

Perfect service and super fast delivery!

I ordered a digital piano, having cancelled an order from another online music store that delayed my delivery by more than a month. I ordered from Oostendorp the same model and it arrived a day later before 17:00. I also ordered a base with pedals, a stool and a cover for it. Oostendorp staff was really friendly when they even called to double check the delivery was made! Top quality service!

11 February 2021
Rated 1 out of 5 stars

My big present for Christmas

My big present for Christmas had delivery issues and I had to cancel my order or pick it up from warehouse far from home without car, so canceled it. I feel very disappointed and sad.

25 December 2020
Oostendorp Muziek logo

Reply from Oostendorp Muziek

Dear Sarka,

Thank you for your review. We are very sorry that you had such a disappointing experience. The problem was that we were unable to guarantee that your piano would be delivered before christmas. The reason is that PostNL can only come and collect a minimum amount of packages a day. It was to insure for us to make a promise that you have it before christmas.

We hope you found another present! If you still want to order we can send more packages at the moment so it would be possible to deliver it fast.

We wish you nice holidays and a great 2021!

Rated 2 out of 5 stars

I made an order of a digital piano and…

I made an order of a digital piano and a bench together on your website. The piano was delivered next day, but after 2 weeks the bench has still not been delivered. I have sent an email to check the status, but got no reply from you.

23 December 2020
Oostendorp Muziek logo

Reply from Oostendorp Muziek

Goodmorning, thank you for your review. I see that there has been contact yesterday about another bench because the one you ordered was not in stock. I hope you are happy with the solution and we wish you nice holidays!

Kind regards

Rated 5 out of 5 stars

Fast delivery and great products

I ordered a digital piano (Amadeus D510) and a piano bench and everything arrived super fast! There was a little dent on one of the legs of the bench, however, customer support was really friendly and helpful and I got a new leg for my bench the day after. The products I purchased are great and I can recommend buying them

14 October 2020
Rated 5 out of 5 stars

Very satisfied

Online ordering was really easy and our piano came the next day we ordered it. The piano had the clearest installing instructions I’d ever seen, no doubt on what to do. Also i called to ask something about the piano and the lady answering was very attentive and helpful. This is the shop to buy pianos!

10 September 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great experience with Oostendorp Muziek! Their customer service is always very helpful and friendly. They answered all my questions regarding estimated delivery times and sent regular update emails with the status. I was also away when the piano that I ordered was about to be delivered, but they were very helpful with holding off the delivery until my return.
The ordered piano even arrived faster than I thought due to the current Corona situation, which was a nice surprise!

18 August 2020
Unprompted review
Oostendorp Muziek logo

Reply from Oostendorp Muziek

Thanks Paula for sharing your positive experience. We do our very best, every day. Thanks for appreciating that. Best regards, your Oostendorp customer service team.

Rated 5 out of 5 stars

Digital piano for practice

Casio Privia PX S1000
Update after 1 month: I purchased this digital piano to complement my acoustic piano, mainly for practice purposes (early intermediate classical repertoire).
I ended up doubling my practice time and also just playing a lot more for fun!
The key action is lighter than Yamaha’s GH3, but heavier than their GHS; all in all it allows you to play expressively.
Some of the sounds are gorgeous but some tweaking might be needed via the app.
I now find it easier to adjust to other piano’s since switching back and forth between my home acoustic piano and this digital piano.
The one I play on in class is a Yamaha acoustic baby grand.
Minor issues
1. The heaviest key action does not provide the best sound as the latter becomes somewhat muffled.
2. The recording option with 2 hands separate is not up to par.
Still would definitely recommend it. The triple pedal unit is a worth getting.

Het artikel is gisteren besteld en vandaag bezorgd.
Regelmatige update over de bestelling.
Digitale piano in perfecte conditie.
Competitieve prijs.

12 August 2020
Unprompted review

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