OOSC Clothing Reviews 

733
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the vibrant, colorful designs, noting that the ski suits and base layers are exceptionally warm, comfortable, and crafted from high-quality waterproof materials that perform wonderfully on the slopes. People also mention the friendly support team, explaining that representatives respond quickly to messages and handle order exchanges smoothly. Some reviewers were not happy with delayed shipping times, mentioning that parcels took longer than expected to arrive. Additionally, a few buyers noted that the online sizing charts could be misleading, occasionally leading to ill-fitting items and unexpected return fees.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the vibrant designs, premium quality... See more

Quality

People report positive experiences with quality, highlighting that the materials feel premium, technical... See more

Delivery service

Users describe ambiguous interactions with delivery service, as many consumers praise speedy shipping and... See more

Customer service

Consumers find customer service to be positive, frequently highlighting quick email responses, helpful... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers praising fast delivery and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great original and colourful ski suits! I’m so happy they offer a shaped option for curvier figures. Sizing can be a bit tricky at first, but the OOSC team was incredibly helpful in guiding me,... See more

Company replied

Rated 5 out of 5 stars

The OOSC ski suit is excellent. It’s warm, comfortable, and genuinely waterproof. The fit feels great, and the material moves easily when skiing or snowboarding. The zips, seams, and ventilation are... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Coolest Ski Suit Ever ⛷️❄️ At 56, I thought my skiing vibe was “warm cocoa and sit down”, but this medium ski suit turned me into a full‑blown snow diva 😎✨. It fits like it was tailored... See more

Company replied

Rated 5 out of 5 stars

Great products, arrived swiftly. When one item was too big I returned it but it got lost by the courier. OOSC were super helpful and quick to respond over email and ensured my exchange was sent. Hig... See more

Company replied


Company details

  1. Winterwear Store
  2. also in
  3. Activewear Store
  4. Clothing Store
  5. Outdoor Clothing and Equipment Shop

Written by the company

Wide range of retro, one piece ski suits, vintage, fluoro ski jackets, representing a fun and apres-inspired look combined with head turning, technical gear. All of our outerwear is made from recycled polyester made from plastic bottles. Here at OOSC Clothing we understand that we need to do our bit to protect our winters and the world for future generations to enjoy as much as we do.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

733 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(733)

248 reviews in the last 12 months

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Rated 5 out of 5 stars

I LOVE my ski suit

I LOVE my ski suit - i got a raindow all in one and it fits perfectly and i’ve gotten so many compliments on it. I did however buy it at outlet and got to try on different sizes so i can’t comment on the online purchasing process.

6 January 2026
Unprompted review
OOSC Clothing logo

Reply from OOSC Clothing

Thanks for your review of the Rainbow Road Ski Suit Maria! An absolute classic and worthy of the compliments!

Rated 5 out of 5 stars

Love my OOSC swimwear and thermals

Love my OOSC swimwear and thermals. Fit really well and have the best designs! Have worn alot over the years and have always lasted

6 January 2026
Unprompted review
OOSC Clothing logo

Reply from OOSC Clothing

Thanks for your review Claire - glad you love the swimwear and thermals!!! Hope to see you again soon!

Rated 5 out of 5 stars

These suits are the best stylish and…

These suits are the best stylish and comfortable and functional for skiing! Keeps me warm and plenty of pockets for storing items. I own two suits!

1 January 2026
Unprompted review
OOSC Clothing logo

Reply from OOSC Clothing

Super stoked you have two suits! thanks for shopping with us we really appreciate it!

Rated 1 out of 5 stars

Late delivery, poor customer service

Such a disappointment. Online sizing guide was inaccurate, so kit was too big; paid £12 for express delivery, but they delivered late (not the courier’s error); misrepresented their returns policy on the website; customer service ignored my emails or were unhelpful in their responses. All in all, I didn’t have any kit for my ski trip.

28 November 2025
Unprompted review
OOSC Clothing logo

Reply from OOSC Clothing

Hi Sam - really sorry this has happened and not the service we usually provide. Can you please reach out to us at hello@oosc-clothing.com and we can see what we can do to rectify this situation for you. Please mark the title as "Trustpilot - for Nick" and it will come through to me. thanks

Rated 5 out of 5 stars

Fast delivery and great quality…

Fast delivery and great quality products. The base layers are so comfy I want to wear them all day every day.

26 December 2025
OOSC Clothing logo

Reply from OOSC Clothing

HI David thanks for your review and the fact you love the baselayers!

Rated 5 out of 5 stars

My husband and I love this gear!

My husband and me both have 3 or 4 bits of OOSC gear and love them!! So nice to wear, really comfy and help us stand out on the slopes! Will definitely get more!

3 January 2026
Unprompted review
OOSC Clothing logo

Reply from OOSC Clothing

Thanks so much for the good review - really appreciate you taking the time to post!

Rated 5 out of 5 stars

Fantastic gear

Fantastic gear! Looks cool, keeps me warm on the slopes and with all the pockets the utility is awesome as well! I have 3 different pieces and am keen to get more!

3 January 2026
Unprompted review
OOSC Clothing logo

Reply from OOSC Clothing

Thanks James - features are key and really appreciate the good feedback!!

Rated 5 out of 5 stars

Great company and trustworthy

Great company and trustworthy. My gloves are fantastic. Great communication. Although delivery was a tad slow in this day and age and there was complications due to the Christmas period with deliveries etc I was contacted and supported immediately. Item arrived in good time. I have an oosc suit and it is great quality. I highly recommend this company. I will be shopping here again in future.
Adam. IRELAND

10 December 2025
Unprompted review
OOSC Clothing logo

Reply from OOSC Clothing

Hi Adam,

Thank you for your lovely review! We’re glad you’re happy with the gloves, your OOSC suit, and our support during the Christmas period. We really appreciate your recommendation and look forward to shopping with you again.

Kind Regards,
OOSC Team

Rated 1 out of 5 stars

Return Policy is not for refund only store credit. Beware!…

The ski suit I ordered for my daughter was cute but didn’t fit quite right so I wanted to return it. I emailed to make sure I could return if after Xmas and received a reply saying that would not be an issue and that returns were accepted within 30 days. It DID NOT mention that if you buy an item on sale (like black Friday sale) it is not eligible for a refund, only store credit or exchange. i had her try it on before Xmas and was well within the 30 days but they would only offer store credit. Do not buy anything offered with any sort of discount! I would have paid full price had I known. It is so buried in the terms that you have to go digging for it. Bad way of doing business! Too many other nice ski clothing sites that don’t have this policy. Don’t get stuck with a $550 ski suit that doesn’t fit! They also wanted me to pay shipping if I exchanges it for something else. I will cut my losses and hope nobody else gets burned by this company.

12 December 2025
Unprompted review
OOSC Clothing logo

Reply from OOSC Clothing

Hi Lisa,

We’re sorry to hear about your experience and understand how disappointing this must have been. We have received your email and will be reviewing this further. To clarify, our return window is 30 days; however, items purchased on sale are eligible for store credit only, as outlined in our USA returns policy. We offer free returns for exchanges. We apologise for any confusion caused and appreciate you sharing your feedback with us.

Kind Regards,
AX Paris

Rated 1 out of 5 stars

Appalling customer service

Appalling customer service. Confirmed they’ve received my returned order but still not refunded!! It’s over £400! I can’t believe businesses can operate like this

5 December 2025
Unprompted review
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Reply from OOSC Clothing

Hi Tanya,

We’re very sorry to hear about your experience and apologise for the frustration caused. We’re currently unable to locate an order under this name. Please contact us via email with your order number and registered email address, and we’ll investigate this for you as a priority.

Kind Regards,
OOSC Team

Rated 1 out of 5 stars

Customer service poor ,

Customer service poor ,
Yet too hear reply to my messages/emails
No return labels , so not sure how your supposed to return/refund or exchange items
If there’s no clear way of doing, plus no one responds
All round bad experience

11 December 2025
Unprompted review
OOSC Clothing logo

Reply from OOSC Clothing

Hi Jon,

We’re sorry to hear about your experience and apologise for the frustration caused. We’re currently unable to locate any emails without your order details. Please contact us via email with your order number so we can look into this and help get it resolved for you.

Kind Regards,
AX Paris

Rated 4 out of 5 stars

Thank you for my order

Thank you for my order. The ordering process was easy and the delivery arrived very promptly. The only issue I have is that there was no option to have samples posted out to trial sizing - the size guide was great but I do think it might be over generous. Please don’t take this as a massive criticism - the product are great, and the service has been great too.
Would happily buy from OOSC again.

11 December 2025
Unprompted review
OOSC Clothing logo

Reply from OOSC Clothing

Hi Andrew,

Thank you so much for your kind and thoughtful review.

We’re really pleased to hear that you found the ordering process easy and delivery prompt, and that you’re happy with both the products and our service. We also appreciate your feedback regarding sizing and the suggestion about samples — it’s genuinely helpful and something we’ll take on board.

Kind Regards,
OOSC Team

Rated 2 out of 5 stars

Selling out of stock items online and…

Selling out of stock items online and the does not notify customer of it being out of stock nor has a an estimate of when it will be back in stock.

2 December 2025
OOSC Clothing logo

Reply from OOSC Clothing

Hi Belinda,

Thank you for your feedback. We apologise for the inconvenience caused.

Due to the high demand during our Black Friday sale, some items sold out much faster than expected. In addition, we have recently moved our warehouse, which has unfortunately led to delays in updating stock availability and order processing.

Please accept our sincere apologies for this experience. If you need any assistance with your order, our support team will be happy to help.

Kind regards,
OOSC Team

Rated 5 out of 5 stars

Great product and material

Great product and material. Bought as a Christmas present so hopefully will be liked on Christmas Day.

2 December 2025
OOSC Clothing logo

Reply from OOSC Clothing

Hi Alison,

Thank you for your lovely feedback.

We’re so glad to hear you’re happy with the product and material. We hope it makes a perfect Christmas gift and is loved on the big day!

Kind Regards,
OOSC Team

Rated 1 out of 5 stars

Terrible

Terrible. Waited 14 days to receive the order. Contacted customer care, but haven’t receive a final reply where my parcel is. I received the parcel on after waiting 16 days, the item too big, now to exchange you want me to pay a fee for the courier even though you say such fee applies only for refunds! Worst experience! Waiting customer care to solve this issue! Let’s see!

27 November 2025
OOSC Clothing logo

Reply from OOSC Clothing

Hi Veline,

We’re very sorry for the delay and the inconvenience caused. We’ve received your email and are currently reviewing your case. We will check this with our team and resolve the issue as quickly as possible.

Kind Regards,
OOSC Team

Rated 5 out of 5 stars

Fast shipping to Germany

Fast shipping to Germany, quality looks good so far. Will update after the season, if there is no update expect that everything went well

1 December 2025
OOSC Clothing logo

Reply from OOSC Clothing

Thanks for the feedback Ben.

Have a great season!

Rated 1 out of 5 stars

Item sent back still waiting for a refund

Item sent back. They received it two weeks ago. Still no refund. I have tried emailing. No response. They emailed to confirm receipt of item2 weeks ago, email states a refund can take ‘several days’. Well OOSC. Two weeks is unnecessary. I suggest you sort your processes out a little quicker. I won’t bother ordering again because you’ve never know if you get you your £349 quid back!!! Ridiculous

13 November 2025
OOSC Clothing logo

Reply from OOSC Clothing

Hi Rachel,

Thanks for the feedback.

I can see your refund has already been processed. Our apologies for the delay, this is a very busy time of year.

Wishing you all the best.

Rated 1 out of 5 stars

I never received the package

I never received the package, it was delivered at a wrong adress

1 December 2025
OOSC Clothing logo

Reply from OOSC Clothing

Hi Koen,

Thanks for the feedback.

Our apologies on behalf of the courier. PostNL usually offer a reliable service.

I can see your replacement has been loaded. We hope you love the ski suit!

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