Ooodles - The IT procurement & Lifecycle solution for SMEs Reviews 303

Very impressed with the high level of service and instant communication. Ordered a device and arrived in under 24 hours. Also couldn’t find the specific device available anywhere and Ooodles had it.

Ooodles support was incredibly quick in arranging the collection for repair and sending out a replacement device in the meantime, ensuring there was no impact on our operations.

Ooodles is great! We use over 50 devices from them because they offer a good variety of devices, respond quickly when I make contact, and take action as soon as possible when we need repairs, etc. They offer advice and support, and are consistently updating and improving their services!

Ending a contract should leave both sides feeling it was handled fairly. Unfortunately, that wasn’t my experience.

I made the mistake of assuming the leased laptop could be purchased for a nominal fee at the end, especially after paying nearly double its original value throughout the lease. At the point of termination, I could have bought the exact same model brand NEW online for £239. Instead, I was quoted £427.20 for a USED one. That is almost twice the current market price. Second hand ones are going for under £150.

I had to buy it because a departing employee took the laptop, again at our cost.

What’s obvious is that the finance team have used a basic depreciation formula for their balance sheet, completely ignoring the actual market value. The result is that I’m at least £200 out of pocket.

It feels opportunistic, as if they’re ready to jump on any customer mistake. It doesn’t feel like good business. It doesn’t feel fair. And it certainly doesn’t feel acceptable.

At ZIM Connections we move fast, and our IT requirements change constantly. We selected Ooodles for its cost-effective and reliable deliveries, flexible leasing, and its embedded logistics services for our IT devices. Their dashboard is great, and it allows us to track devices and invoices very easily.

Twice our devices arrived not enrolled in ABM which is a huge headache for us. This happened despite us asking for it specifically and being told it would be sorted

Very professional, automated, simple and straightforward to deal with. Very responsive team. A lot of larger companies could take a lesson from the Ooodles team. Even more impressive is the speed of delivery / fulfilment. Highly recommend.

Great, easy and agile

Good service

And generally very kowledgeable staff who can guide during the buying process

Great experience from start to finish,great communication,quick delivery -smooth process overall.

We recently purchased laptop devices from Ooodles, and the experience has been nothing short of fantastic. The quality of the products is top-notch, and the customer service is truly outstanding. The team was incredibly helpful and responsive, ensuring that all our needs were met promptly. We highly recommend Ooodles for anyone in need of reliable IT equipment!

yet again quick and good experience, ordered macbook delivered day after and good price per month too

Amazing experience all round. Great communication and excellent concept that has helped my small business.

Ooodles was fast! I needed laptops for my team and within a few working days my team had brand new, insured laptops!

Ooodles have helped us go from Startup to Scaleup, great service !!

Amazing Service from Ooodles – A Lifesaver for Small Businesses!

I incorporated my company four months ago as a DI colourist based in London. I was looking to purchase a Mac Pro for my business but had reservations—my business is still in its early stages, and I wanted to wait for a potential new release next summer. To make things more challenging, most companies either ignored my emails or rejected my applications due to my low business credit score.

That’s when Ooodles became the light in the darkness. Jaqqui, the sales manager, responded to my initial inquiry in just 9 minutes and arranged a call, inviting the CEO, Leo Poggiali, to join. Both Jaqqui and Leo treated me with an individualized and personalized approach, something I hadn’t experienced elsewhere. Despite not being able to prove substantial business income at this stage, they worked with me to find a solution, even reviewing my personal bank statements and accepting other relevant documents like my PLI and equipment insurance.

Their pricing model is the best I’ve come across, and they found the ideal Mac Pro that matched all my requirements for CPU and GPU. Once I made my decision, the process was incredibly fast—just 22 hours from emailing them to having the device delivered! This allowed me to focus on my work immediately, and I was so impressed by how seamlessly everything was handled.

Ooodles also offers great insurance options for damage, theft, and contract flexibility, which gave me additional peace of mind. I’m beyond grateful to the team, especially Jaqqui, Leo, and Nomsa from marketing, for making this such a smooth, convenient, and fast experience. In a world where it’s normal for companies to ignore emails from small businesses, Ooodles stands out as the number one company in the UK for quality and speed of service.

If you’re considering them, don’t waste your time as I did with others—go straight to Ooodles. They will get you what you need, efficiently and with care. I’ll definitely be returning when I need more equipment!

Great service. Very easy to use platform with very clear and flexible pricing structures. The kit we ordered is working perfectly and was delivered within 24 hours. Highly recommend for any small / medium sized company looking for a flexible IT solution that allows you to scale up or down quickly and easily.

I was working hard growing my marketing agency and I still had an old laptop - used Ooodles to upgrade to a very powerful Macbook Pro M3 without having to worry about cash flow. Ordered it on Thursday, received it on Saturday. I love love love how simple it was

Fantastic company to deal with promt response to every email. and next day delivery would 100% use again