Purchased a Fenix 8 47mm Amoled at a great price - was sceptical at first - the item is like brand new - the delivery was in 2 days via Royal Mail - honestly can’t fault. Well done Oobuy.
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Excellent customer service to help resolve an incorrect order. A replacement was delivered quickly and I was kept up to date via email with prompt and helpful updates from Daniel. Very happy with th... See more
I’m only giving these people 1 star because it’s not possible to provide 0 stars. They sold me a product that doesn’t work and now don’t respond to any messages on how to go about getting a refund.
Quick and efficiently run service. Refurbished product was immaculate, had all the documents & chargers & seems to be working well
Company details
Written by the company
Oobuy.co.uk is an online retailer and authorised partner for Garmin Newly Overhauled devices. We are based in the UK with an extensive range of products. Whether it be a Garmin Fenix for the elite triathlon go-ers, or a sat nav specifically for you happy campers, we've got you covered. All of our products that are in stock are available for next day delivery and hold full official Garmin warranty.
Contact info
Unit 4 Space2Work, Furnax Lane, BA128GL, Warminster, United Kingdom
- contact@oobuy.co.uk
- oobuy.co.uk
4.4
Excellent
261 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Very good in always
11 February 2026
Quick delivery easy to order great…
Quick delivery easy to order great product … love it ..
4 December 2025
Item not dispatched and no refund or reply
Ordered a watch. After one week a Royal Mail tracking reference was generated. One week after that Royal Mail still have not received it. No watch, nobody answering messages, no way to get either a watch or a refund. Appalling.
26 November 2025
Unprompted review
Reply from Oobuy.co.uk
This was ordered through Decathlon which is having issues with the stocking system. Customer was made aware of this and refunded prior to the review. There is a whole host of back and fourth communication linked to this order, so saying we ignore the messages and haven’t posted a refund, are both false claims
Timely delivery & setting up phone
Timely delivery. The phone came with a very different altitude so I am spending time now trying to reset the altmeter. For reconditioned phones it would be useful to have a brief signpost to resetting Garmin watches.
11 October 2025
I ordered incorrectly. Great response
I ordered incorrectly. The team sorted out my mistake reimbursed me and sent out the correct watch with speed.
27 September 2025
Love the product but it took far too…
Love the product but it took far too long to delivery.
Product of very high quality at a reasonable price and if the delay in delivery had been less I will have given a five stars.
3 September 2025
Great experience
Great experience, watch is like new, you wouldn't know its been refurbished. Fast delivery. Very happy
2 September 2025
Excellent company
So..purchased a Garmin surf,arrived within days but unfortunately wouldn't work properly. Sent a message that was replied to swiftly with a paid returns label. Daniel answered many emails and queries and we decided on getting a replacement. This arrived within a day of them receiving the malfunctioning watch back..unbelievably quick service!!! Replacement watch works perfectly and looks amazing. I know there have been some negative reviews about customer service but I have never had such a positive experience. Thanks to Daniel for all his help,efficiency and patience. Would definitely recommend oobuy.
27 August 2025
Unprompted review
Bad customer service
I purchased an item and tried cancelling before they posted it. They never answered the email and sent it. I’ve tried getting in touch to return the item and they’re still no answering. Not a good company if they don’t return an answer. No customer service number to contact them.
I will go and purchase else where.
7 August 2025
Unprompted review
Ordered a Sat nav for Motorhome
Ordered a Sat nav for Motorhome, arrived quickly, easy to set up and use.
29 July 2025
What a very plesant surprise
The whole process of buying the watch was so easy, it was delivered very quickly and the watch was spotless and just as if it was bought new from a shop, excellent service all around.
27 July 2025
Prompt delivery
Prompt delivery. Item in perfect condition. Seems to be performing as it should so no complaints!
30 July 2025
honest and easy to use
Very honest and easy to use, ordered a refurbished Garmin instinct 2 and came in perfect condition, looking and working like brand new and for half the price. Exceptional
29 July 2025
I haven’t received it yet it’s days late
20 July 2025
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