I lost my husband 4 years ago. My garden became my saviour. I was able to arrange pots plants etc. You have helped more than you know by providing garden bags and pick them up. These days it's not alw... See more
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Company details
Contact info
Isle of Wight, United Kingdom
- 01983 632205
- info@onwardwaste.co.uk
- onwardwaste.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Adaptable and reliable
Adaptable and reliable. They have been kind and helpful to my age related problems.
Excellent service
Onward Waste are excellent. Trying to deal with our local council is a nightmare, with a website that takes you round in circles but with Onward Waste you can find your way around easily or just email them and the fabulous Danni will sort it all out for you. Highly recommend.
Very efficient ordering came when you
Very efficient ordering came when you said. Would highly recommend.
Come on the date they say and empty the…
Come on the date they say and empty the green waste every time excellent service thank you
Very Happy with the service Onward…
Very Happy with the service Onward Waste provides! Thank you
Helpful collection team
The garden waste bin is a better option…
The garden waste bin is a better option for us as during windy weather we lost x2 garden bags that we had to replace.
The bin is large and sturdy.
Reliable collections
Ideal being able to fill the sacks at…
Ideal being able to fill the sacks at my leisure and a simple phone call and they are collected. No storage of a large bin and paying for a large bin when not needed.
Excellent service
Excellent Service.
The choice of 3 bags is really useful as we have a varied amount of garden waste over the year.
The pick up time is very early and helpful to us as pick up day is also the Council's bin day so it clears the pavement in time for that.
The pick up has saved us using the household waste centre several times a year..which we find stressful.
Easy to renew contract
Easy to renew contract, bin emptied on specified day, no complaints with the service
So easy
So easy, buy relevant green sacks, pay for collection, order collection, leave outside and they are taken away.
Great service, thankyou.
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