Ontrend Reviews 275

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

They response to me immediately on my concern but i hope also my request will be fast also. Alero and Emerald Updated April 10 no response anymore about my refund

Rated 4 out of 5 stars

Hi Paula, I ordered in January 6 bottles of Lipozem and at the beginnining of February I was sent a UPS tracking number that when i used gave me a date line of what was happening. Since then no furth... See more

Rated 4 out of 5 stars

After my initial review, customer support reached out to me, clarified my problem, and solved it satisfactorily. Would not buy there again, but seems to be a legit company with just a very poor way of... See more

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4.2

Great

TrustScore 4 out of 5

275 reviews

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Rated 4 out of 5 stars

Hi Paula From Edward.N.Vine

Hi Paula,
I ordered in January 6 bottles of Lipozem and at the beginnining of February I was sent a UPS tracking number that when i used gave me a date line of what was happening. Since then no further information wa savailable when i tried to track the parcel again. I made several emails getting cursory acknowledgement but that was it unti unti your message arrive the other day and todays date is the 24th of March 2025. you sent me areminder for this information which i am gratefully responding to. The value of the order in dollar terms not great but when look at the echange rate for it is over R4500 South African Rand . For example I did a fairly comprehensive shopp yesterday for food etc to the value of R3800.00 whick will certainly feed me for at least to weeks as our rate of inlation is shocking and all goods are shooting up in price

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Good Service

Alero was of great help - responsive, understanding and willing to help! A happy customer is what makes a business great!

12 February 2025
Unprompted review
Rated 5 out of 5 stars

On trend

Had dealings with diamond there - very helpful and dealt with my request in a timely manner

2 January 2025
Unprompted review

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