They response to me immediately on my concern but i hope also my request will be fast also. Alero and Emerald Updated April 10 no response anymore about my refund
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Hi Paula, I ordered in January 6 bottles of Lipozem and at the beginnining of February I was sent a UPS tracking number that when i used gave me a date line of what was happening. Since then no furth... See more
Remember is very honesty and helpful company is good no bad person thanks
After my initial review, customer support reached out to me, clarified my problem, and solved it satisfactorily. Would not buy there again, but seems to be a legit company with just a very poor way of... See more
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Your prompt and sincere answer
Your prompt and sincere answer.
It was my mistake...but you well understood my situation and I thank to you .
All the best to you.
Excellent customer service
I gad a problem and the company resolved it very quickly
Hi Paula From Edward.N.Vine
Hi Paula,
I ordered in January 6 bottles of Lipozem and at the beginnining of February I was sent a UPS tracking number that when i used gave me a date line of what was happening. Since then no further information wa savailable when i tried to track the parcel again. I made several emails getting cursory acknowledgement but that was it unti unti your message arrive the other day and todays date is the 24th of March 2025. you sent me areminder for this information which i am gratefully responding to. The value of the order in dollar terms not great but when look at the echange rate for it is over R4500 South African Rand . For example I did a fairly comprehensive shopp yesterday for food etc to the value of R3800.00 whick will certainly feed me for at least to weeks as our rate of inlation is shocking and all goods are shooting up in price
Well i know about this page for a bad…
Well i know about this page for a bad and fake advertisement, therefore I put this score.
Very good and thanks to Mr Kurt for his…
Very good and thanks to Mr Kurt for his help
Good Service
Alero was of great help - responsive, understanding and willing to help! A happy customer is what makes a business great!
Casillas is the GOAT
Casillas has operated real quick and responded to my request fully answering and solving my issue thank you so much for him!
I received a email from Diamond and was…
I received a email from Diamond and was happy with the service I received.
Emily’s kind response touched me
Emily’s kind response touched me. Looking forward to hearing from her again. She provided a solution and she was kind
everything was very good
everything was very good, I want to return the subscription fee to my card, please help me if you don't mind
On trend
Had dealings with diamond there - very helpful and dealt with my request in a timely manner
Lordvy was very kind and listened to my…
Lordvy was very kind and listened to my problem very patiently and calmly.
He instantly answered my queries and help me out from that. I hope for the best for his life in future.
Best wishes
Manisha
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