Onmo Reviews 

5,949
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 927 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the extremely quick and straightforward application process, noting that the digital platform is very simple to navigate and use daily. Many people also genuinely appreciate the clear and helpful information provided regarding managing credit responsibly, alongside enjoying a very smooth and pleasant overall user experience. However, some people mentioned experiencing frustrating delays when contacting customer support and long wait times for receiving their physical cards. Some reviewers also noted occasional technical issues with the mobile application freezing, alongside unexpected difficulties regarding payment processing and managing personal accounts smoothly.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the application process as... See more

Application

Consumers find application to be positive, highlighting a fast, straightforward, and stress-free process with... See more

Payment

People report ambiguous experiences with payment, as some customers praise the quick application process and... See more

Service

Reviewers highlight positive aspects of service, noting that the application process is very quick,... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some reviewers experienced... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have the omno credit card and it is good to build your credit but once the 37% apr hits it gets tough.I have another card but could not do a balance transfer on it to clear my omno card.i have froz... See more

Company replied

Rated 5 out of 5 stars

Very quick and easy, had financial problems in the past but this wasn’t taken into consideration, thank you. Lovely welcome email shortly after, looking forward to receiving my card.

Company replied

Rated 5 out of 5 stars

The Apps is straightforward and easy to understand. Informative, a question in my mind has been answered before I ask. Navigation tools are easy to use. I got immediate results too. JhenDkin

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Onmo is one of the UK’s newest credit card account providers. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. Our app puts you in control of your spending and payments so you can understand exactly where your money's going, freeze your card, and set reminders - in one place. Find out more: https://onmo.app/


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(5,949)

840 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Everything is good overall

Everything is good overall, but the credit limit offered is quite low,and there is no virtual card available to use while waiting for the physical card.
Otherwise,Everything is fine.

30 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Shabaz,

Thank you for your review and we appreciate your feedback on the credit limit you were offered and digital wallet support. For credit limits, please watch your emails as you use your card responsibly as we’ll send you an increase offer once you’re eligible.

We are also working towards digital wallet support, and we’ll be sure to let our customers know once this feature is live.

Team Onmo

Rated 5 out of 5 stars

Application was Fast and easy to fill…

Application was Fast and easy to fill out, with a and fast response,

29 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi There,

Thank you for your review and sharing with us that you found our application process easy to complete. Your card should be with you soon, and we hope you enjoy it.

Team Onmo

Rated 5 out of 5 stars

Easy to apply and see if approved

Easy to apply and see if approved. Easy to download the app

29 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Amanda,

Thanks for taking the time to review Onmo. It’s great to read that applying for your card was straightforward and that you’ve found our app easy to use.

Team Onmo

Rated 5 out of 5 stars

Amazing 🤩 helping me to build credit…

Amazing 🤩 helping me to build credit score.
Application was fast and easy.
Easy to use and apply.
Layout of platform is simple.

30 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Andrew,

Thank you for sharing your experience. We have built our card to help our customers build up their credit score and to use it with confidence. We hope you enjoy using your Onmo card.

Team Onmo

Rated 5 out of 5 stars

excellent customer services

excellent customer services

26 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Mario,

Thank you for letting us know about the great service you received from us! We appreciate you taking time out of your day, and we’ll be sharing your review with our team.

Team Onmo

Rated 5 out of 5 stars

excellent service

excellent service

28 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Stephanie,

Thank you for leaving your review and for sharing your experience with our services. We hope you continue to enjoy using your Onmo card.

Team Onmo

Rated 5 out of 5 stars

Just came on my way.And it's very easy…

Just came on my way.And it's very easy to apply rest .we hope and see the service the best.what ONMO can deliver.

28 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Richard,

Thank you for leaving us your review and sharing your application experience. It’s great to read that you found it to be quick and straightforward to get through.

Team Onmo

Rated 5 out of 5 stars

Very quick response easy to understand…

Very quick response easy to understand and apply what they offered is what I recieved

28 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Steve,

Thank you for your review and for sharing that you found applying for an Onmo credit card to be easy to understand. We appreciate the feedback and thanks for being a part of Onmo.

Team Onmo

Rated 4 out of 5 stars

The experience was easy

The experience was easy, but i down graded jist because there is not a digital card option. But thats all.

27 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Matthew,

Thank you for your review and feedback. We're happy to read you found it to be an easy experience. For digital wallet support, this is something we're working towards so please keep an eye on your emails for when the feature is available.

Team Onmo

Rated 5 out of 5 stars

Easy

Easy, quick and intuitive.
Pre-approved, so no disappointment.

26 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Annemarie,

Thank you for your review and feedback on our application process. Thanks for being a part of Onmo.

Team Onmo

Rated 5 out of 5 stars

Clear easy to navigate quick process

Clear easy to navigate quick process

26 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Julie,

Thank you for your review and for sharing how you found our application design. We're glad it was clear and easy to navigate through without taking up too much of your time.

Team Onmo

Rated 5 out of 5 stars

Quick and easy to apply

25 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Brian,

Thanks for sharing your experience when applying for an Onmo credit card. We're glad that it was all easy for you and hope you enjoy your new card.

Team Onmo

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, friendly & helpful

25 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Fiona,

Thanks for leaving your review and sharing your experience when applying for your Onmo credit card. We're happy to read that you found it easy to get through and found the information throughout helpful.

We'll have your new card with you soon and thank you for being an Onmo customer.

Team Onmo

Rated 5 out of 5 stars

Application was easy

Application was easy. Response quickly.

24 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Maura,

We’re happy to read that applying for your Onmo card was an easy experience for you. It's great to see you received a quick response and we'll have your card with you soon. Thanks for leaving your review.

Team Onmo

Rated 5 out of 5 stars

Easy application and instant decision

Easy application and instant decision, the app gives a lot of great information too. Just awaiting the card to finish the set up, but so far so good.

23 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Mr. Hodge,

Thank you for sharing your experience and how you found our mobile app to get your account set up. We’re happy to read everything was easy and you found the process user friendly. Enjoy your new card!

Team Onmo

Rated 5 out of 5 stars

Very easy and quick application.Good…

Very easy and quick application.Good credit limit and low apr to go with it.Would reccomend to people wanting a lower apr than many other cards.

22 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Simon,

Thanks for your review! It’s great to see that you were approved with a credit limit that works well for you and we appreciate your recommendation.

We hope you enjoy using your Onmo card.

Team Onmo

Rated 1 out of 5 stars

scammers setting up accounts and using…

scammers setting up accounts and using my email address. no adequate checks
made to ensure details are correct

23 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi There,

We appreciate you making us aware that an Onmo card had been taken out fraudulently in your name. We do have protections in place to try and prevent this from happening, and if it does occur, we have a dedicated Fraud Team to fully investigate the matter and assist you with getting the account closed.

If you haven’t yet, please contact us on 0330 333 6000 (Mon – Fri, 9am – 5pm) to report this to us directly. We’ll get a case raised and begin our investigation.

Team Onmo

Rated 5 out of 5 stars

Excellent service fast and very good.

Excellent service fast and very good.
Thanks

21 August 2026
Unprompted review
Onmo logo

Reply from Onmo

Hi Stephen,

Thanks for sharing your experience when applying for your Onmo credit card. We’re glad it was a quick application to complete, and we hope you enjoy your card.

Team Onmo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look