Onlybuyshoes logo
Visit website

Onlybuyshoes Reviews 

47
•
TrustScore 3.5 out of 5

3.7

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Firstly thank you to Kurt for sorting me out with my request and for assisting me with the cancellation of my account everything was handled well and I was always updated via email which meant a lot t... See more

Rated 5 out of 5 stars

I had such a nice experience with this site,especially with help of a nice Claire from the Escalation team. She was very kind and helpful Helped me to solve my issue about my membership

Rated 1 out of 5 stars

This is a fraud! They are criminals taking money out of your account!! Be careful where you put your details online, no games no nothing. They take your details and make a subscription to a site and t... See more

Company replied

Rated 4 out of 5 stars

I didn't have any great experience. I don't know what the subscription was about. I would Iike to delete/ cancel the account

Contact info

3.7

Average

TrustScore 3.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(47)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thank you to Kurt

Firstly thank you to Kurt for sorting me out with my request and for assisting me with the cancellation of my account everything was handled well and I was always updated via email which meant a lot thank you much appreciated

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Money was taken out of my account…

Money was taken out of my account without me notcing, mind you I do not have membership with the website. I never even started and account with them. I only noticed today that fhe took money out of my account without my consent

3 December 2024
Unprompted review
Onlybuyshoes logo

Reply from Onlybuyshoes

Dear Sonwabiso,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@onlybuyshoes.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 4 out of 5 stars

Satisfied

Issue Addressed”, “Thank you Escalation Team”, “Thank you for the assistance”,

23 October 2024
Unprompted review
Rated 1 out of 5 stars

Online fraud

This is a fraud! They are criminals taking money out of your account!! Be careful where you put your details online, no games no nothing. They take your details and make a subscription to a site and they keep charging you. They keep on telling me that they didn't charge me. I'm not stupid, I can see my bank statement. I'm getting the notifications. Criminals! Be very vigilant online.

17 October 2024
Unprompted review
Onlybuyshoes logo

Reply from Onlybuyshoes

Dear Katerina,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@onlybuyshoes.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Helpful team

I had such a nice experience with this site,especially with help of a nice Claire from the Escalation team.
She was very kind and helpful
Helped me to solve my issue about my membership

7 August 2024
Unprompted review
Rated 4 out of 5 stars

Experience

I cant say I had a good experience because I didn’t know anything about the website.

1 June 2024
Unprompted review
Rated 4 out of 5 stars

Poor

I didn't have any great experience. I don't know what the subscription was about. I would Iike to delete/ cancel the account

6 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look