Very good experience for me. Ordered 2 kids dry robes. Decent quality for the price. Took a while to arrive but well wrapped. I did look at other people's reviews, quite varied in individual experienc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had missing items from a delivery so contacted OHS online and Laeeqah replied extremely quickly and sorted it out and now the missing items are en route . Excellent service provided. Cannot fault.... See more
Company replied
Brilliant service as usual from OHS, delivered early, the two separate items arrived together although we were warned they probably wouldn't be plus great prices. Have now purchased a few items from t... See more
Company replied
I ordered quite a few bedding items and pillow cases where missing i emailed and had a reply from a lovely person called Faatimah they was wonderful and sent a replacement out straight away. I always... See more
Company replied
Company details
About Online Home Shop
Written by the company
Welcome to Online Home Shop. Buy your favourite homeware brands direct. Shop the full range of bedding, curtains, towels, throws and rugs.
Why Online Home Shop?- Amazing Prices - You won't find better value, with bedding from £1!
- Huge Range - bedding, curtains, rugs, throws towels & more, we've got you covered
- Express Delivery Option - need it in a hurry? We've got Next Day Services that will deliver fast
Contact info
United Kingdom
- onlinehomeshop.com
4.1
Great
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order number102257689 Carpets are…
Order number102257689 Carpets are lovely just what I was looking for. Felt I wasn't kept up to date about delivery from Yodel
13 July 2026
Unprompted review
Quick no nonsense easy return
Quick no nonsense easy return. So helpful.
15 July 2026
Unprompted review
Reply from Online Home Shop
Hi,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by our customer service team. We will make sure this goes back to them!
Olivia @ OHS
Reply from Online Home Shop
Hi Fatima,
Thank you so much for your review.
We're happy to hear that you love our products just as much as we do!
Have a lovely week!
Olivia – OHS
Prices great, customer service not so much
One item arrived that I didn’t order. One item didn’t arrive at all. Customer service was very slow and faffy sorting it out.
8 July 2026
Unprompted review
Good quality,great price and speedy…
Good quality,great price and speedy delivery
10 July 2026
Unprompted review
Reply from Online Home Shop
Hey Barbara,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Such a straight forward easy process
Such a straight forward easy process. I had the misfortune of a product arriving damaged but Mishqa was really helpful and arranged for me to get a replacement item. Thank you so much for making it an easy experience. I will definitely continue using OHS.
14 July 2026
Unprompted review
Reply from Online Home Shop
Hi Lisa,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Mishqa. We will make sure this goes back to them!
Olivia @ OHS
First time using OHS and a pretty…
First time using OHS and a pretty positive experience overall! Great selection of products in their sale at great value prices. Good quality too. My order was despatched in batches but arrived quickly. Two items did not arrive so I contacted customer services and they were quick to respond, apologise and refund me. Can’t fault them.
15 July 2026
Unprompted review
Reply from Online Home Shop
Hi Kimberley,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Mishqa. We will make sure this goes back to them!
Olivia @ OHS
Really nice product and terrific price.
15 July 2026
Unprompted review
Reply from Online Home Shop
Hi David,
Thank you so much for your review.
We're happy to hear that you love our products just as much as we do!
Have a lovely week!
Olivia – OHS
Babalwa from the customer service team…
Babalwa from the customer service team was extremely helpful. Thank you.
15 July 2026
Unprompted review
Reply from Online Home Shop
Hi Lauren,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Babalwa. We will make sure this goes back to them!
Olivia @ OHS
Good website
Quick delivery kept updated on delivery although some items take longer and come in different deliveries friendly and polite courier would recommend having a look on this website.
15 July 2026
Unprompted review
Reply from Online Home Shop
Hey Brenda,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
I purchased a few items
I purchased a few items, a side table had slight damage to the top, offered a full refund for a return or 50% to keep, the king size duvet set only had 1 pillowcase, again offered a full refund, couldn't really ask for more, first refund already notified in paypal so had to give 5 stars for service, the garden items I purchased are well worth it.
15 July 2026
Unprompted review
Reply from Online Home Shop
Hi,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Babalwa. We will make sure this goes back to them!
Olivia @ OHS
I needed to contact OHS due to an issue…
I needed to contact OHS due to an issue with delivery. Babalwa dealt with my case, the service given was excellent and dealt with very quickly. Thank you
13 July 2026
Unprompted review
Reply from Online Home Shop
Hi Kaeleigh,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Babalwa. We will make sure this goes back to them!
Olivia @ OHS
I had a chair cushion missing from my…
I had a chair cushion missing from my order so I contacted the team. Jody immediately asked if I wanted a refund or a replacement and as I had two chairs and one cushion the replacement was the option I picked. Jody was extremely efficient and offered great customer service. As always with OHS she is a great team member. Thanks Jody !
13 July 2026
Unprompted review
Reply from Online Home Shop
Hi Nic,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Jody. We will make sure this goes back to them!
Olivia @ OHS
I had one of my items missing
I had one of my items missing, email them & got a response very quickly & my missing item was dispatched to me with no hesitation. Thank you to the wonderful Phumie..
14 July 2026
Unprompted review
Reply from Online Home Shop
Hi Abbie,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Phumie. We will make sure this goes back to them!
Olivia @ OH
I still haven’t received items
I still haven’t received items
No contact from Evri either on what’s happening with deliveries
Second time this has happened with online home shop which a real shame because their stuff is very reasonable
15 July 2026
Unprompted review
I had a problem with one of the items…
I had a problem with one of the items on my recent order but Limeez in customer service was very helpful and sorted my issue thank you
15 July 2026
Unprompted review
Reply from Online Home Shop
Hi Hannah,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Limeez. We will make sure this goes back to them!
Olivia @ OHS
Everything thing perfect really happy…
Everything thing perfect really happy will all that was sent and it arrived on time .
10 July 2026
Unprompted review
Reply from Online Home Shop
Hey Harry,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Hi I had a problem with my order and…
Hi I had a problem with my order and delivery which was rectified by limeez who went over and above to help me I would like to thank him so much for all his help I like online home shop this is the first time I have had a problem and it was sorted quickly and efficiently thanks limeez
Catriona
14 July 2026
Unprompted review
Reply from Online Home Shop
Hi Catriona,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Limeez. We will make sure this goes back to them!
Olivia @ OHS
An absolute bargain
An absolute bargain .beautiful rug .I got 120x170 for livingroom . Great pile soft and happy with it.did not wait long for delivery
15 July 2026
Unprompted review
Reply from Online Home Shop
Hey Fiona,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Fantastic
I love my cushion so soft and big and I like how you can take the cover off to be washed brilliant thank you.
15 July 2026
Unprompted review
Reply from Online Home Shop
Hi Janice,
Thank you so much for your review.
We're happy to hear that you love our products just as much as we do!
Have a lovely week!
Olivia – OHS
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