OnlineGolfReviews 

Reply from OnlineGolf

Updated Feb 23, 2022

Hello Lars,

Please accept my apologies for the delay in our response.

I am very sorry to hear that your experience didn't meet with your expectations.

At onlinegolf we pride ourselves on customer satisfaction and really appreicate your feedback.

Unfortunately, we do not offer free returns, this is stated under the returns page on our website, more information can be found under the below link:

https://www.onlinegolf.co.uk/customer-services/returns-refunds.html

I apologise for any inconvenience and we hope this experience won't hinder your decision in considering onlinegolf sometime in the future.

Kind regards,
The OG service team

Reply from OnlineGolf

Updated Feb 23, 2022

Hello,

Please accept my apologies for the delay in our response.

I am very sorry to hear that your experience didn't meet with your expectations.

At onlinegolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.

Whilst I understand your frustration, we were extremely busy and unfortunately there was a longer timeframe to receive a response by email.

We really appreicate your feedback and apologise for any inconvenience that may have been caused.

We hope this experience won't hinder your decision in considering onlinegolf sometime in the future.

Kind regards,
The OG service team

Reply from OnlineGolf

Feb 23, 2022

Hello Thomas,

Please accept my apologies for the delay in our response.

I am very sorry to hear that your experience didn't meet with your expectations.

At onlinegolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.

Whilst I understand your frustration, we were extremely busy and unfortunately there was a longer timeframe to receive a response by email.

Unfortunately, we do not offer free returns, this is stated under the returns page on our website, more information can be found under the below link:

https://www.onlinegolf.co.uk/customer-services/returns-refunds.html

We really appreicate your feedback and apologise for any inconvenience that may have been caused.

We hope this experience won't hinder your decision in considering onlinegolf sometime in the future.

Kind regards,
The OG service team

Reply from OnlineGolf

Feb 23, 2022

Hello Ole,

Please accept my apologies for the delay in our response.

I am very sorry to hear that your experience didn't meet with your expectations.

At onlinegolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.

Whilst I understand your frustration, we are unable to issue a refund until we have the parcel back, once we recevied the item back, a full refund would be issued to you.

We really appreicate your feedback and apologise for any inconvenience that may have been caused.

We hope this experience won't hinder your decision in considering onlinegolf sometime in the future.

Kind regards,
The OG service team

Reply from OnlineGolf

Mar 5, 2020

Dear Kasper,

Thank you so much for your kind review. We take great pride in our customer service and will share your positive experience with all of our colleagues.

Thanks for choosing American Golf.

The AG service team

Reply from OnlineGolf

Mar 5, 2020

Dear Dennis,

Thank you so much for the kind review. We take great pride in our customer service and will share your positive experience with all of our colleagues.

Thanks for choosing American Golf.

The AG service team

Reply from OnlineGolf

Mar 5, 2020

Dear Valiant, Thank you so much for your kind review. We take great pride in our customer service and will share your positive experience with all of our colleagues.

Thanks for choosing American Golf.

The AG service team