I'm on the wygovy tablets. Only side effects, wind after meals and constipation. No problems at all. Very pleased with aftercare, always there for you and messaging checking up on whether you needd h... See more
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Review summary
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Been using Superdrug online doctor for 4 months now to purchase weight loss jabs, so easy to order and complete the purchase. I’ve had questions answered within the hour, and I’ve swapped medication.... See more
Company replied
Easy to fill out all the information that is required . Explanation of the use or the weight loss easy and clear All side effects that I might experience clearly explained contact with your... See more
Company replied
It was so easy to apply for the meds that i wanted. It arrived within a couple of days once permission was given by my own GP. It felt very professional regarding the whole set up. I like the way you... See more
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Company details
Contact info
The Old Sorting House, 46 Essex Road, The Angel, N1 8LN, London, United Kingdom
- 020 3588 0293
- doctors@superdrug.com
- onlinedoctor.superdrug.com
4.5
Excellent
36K reviews
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Ordering is very straight forward
Ordering is very straight forward
The review and reply is very quick
4 September 2026
Reply from Superdrug Online Doctor
Dear Sheila
We're so happy to hear that our ordering process was straightforward and that our quick response time met your expectations. Thank you for your positive feedback!
Kind regards
Ellie G
Senior Patient Care Advisor
The delivery service is very good
The delivery service is very good, I received a prompt response to my order request. I get regular information. It’s nice to know if I need help or advice it’s there for me to access.
24 September 2026
Reply from Superdrug Online Doctor
Dear Karen,
Thank you for your wonderful feedback! We are delighted to hear that you received a prompt response to your order and appreciate the regular updates. It's great to know that you feel supported and can easily access help or advice whenever needed.
Kind regards,
Maddie
Senior Patient Care Advisor
The helpful information i can get on my…
The helpful information i can get on my app for nutrition and tips for helping with side effects is a great help.
Also the delivery was quick and kept cold until i recieved it
24 September 2026
Reply from Superdrug Online Doctor
Dear Jannette,
Thank you for your feedback.
We're so pleased to hear that you find the nutritional information and tips for managing side effects on your app helpful. It's also great to know that your delivery was quick and arrived in perfect condition.
Kind regards,
Maddie
Senior Patient Care Advisor
Being at the end of the phone if needed…
Being at the end of the phone if needed and prompting me to re order.
24 September 2026
Reply from Superdrug Online Doctor
Dear Christina
We're so glad to hear we've been helpful and that our reorder prompts are appreciated. We strive to provide a helpful and efficient experience for our patients and knowing that we were able to support you is really encouraging. Thank you for your wonderful feedback!
Kind regards
Ellie
Senior Patient Care Advisor
Excellent service I would highly…
Excellent service I would highly recommend you and I do to my friends & family
24 September 2026
Reply from Superdrug Online Doctor
Dear Vivienne
Thank you for your wonderful feedback.
We're so pleased to hear that you had an excellent experience with our service. It means a lot to us that you would highly recommend us to your friends and family.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Angela
We're so happy to hear you had an excellent experience with our service. We truly appreciate your recommendation! We look forward to the opportunity to provide excellent service to you again.
Kind regards
Ellie
Senior Patient Care Advisor
Excellent service
Excellent service, fast responses and keep in touch emails checking in. Great will definitely use again
24 September 2026
Reply from Superdrug Online Doctor
Dear Carrie
Thank you for your wonderful review.
We are so pleased to hear that you experienced excellent service and fast responses, and that our regular check-in emails were helpful. We look forward to assisting you again in the future.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Alison
Thank you for your feedback.
We’re delighted to hear that you found our service excellent. We appreciate you taking the time to share your kind words.
Kind regards
Ellie
Senior Patient Care Advisor
5 stars to Maryan M.
5 stars to Maryan M., who has been able to sort out an issue with a medication delivery, allowing me to pick it up in time!
She has been very kind and comprehensive. Thank you
26 September 2026
Unprompted review
Reply from Superdrug Online Doctor
Dear Martina
Thank you for your wonderful feedback!
We're delighted to hear that Maryan was able to resolve your medication delivery issue, ensuring you could pick it up in time. It's fantastic to know that you found them kind and comprehensive. We truly appreciate you sharing your positive experience and your feedback will make their day!
Kind regards
Ellie
Senior Patient Care Advisor
quick service
23 September 2026
Reply from Superdrug Online Doctor
Dear John
Thank you for your review.
It is lovely to know that you regard your experience as 5 stars and found our speedy. Providing a reliable and efficient experience for our patients is very important to us, so it’s fantastic to know we hit the mark.
Kind regards
Ellie
Senior Patient Care Advisor
I'm happy with both the Superdrug…
I'm happy with both the Superdrug pharmacy and the injection. I haven't had any side effects, I tolerate it very well, and I have a lot of hope, because last year when I used it I lost 14 kg. So far, I've lost about 5 kg, but I'm happy and intend to continue.... Kind regards
23 September 2026
Reply from Superdrug Online Doctor
Dear Monica
Thank you for taking the time to share your positive experience.
It's wonderful to hear that you're happy with both the pharmacy and your treatment. We're delighted to know you're seeing such encouraging progress and have hope for continued success. We wish you all the best on your journey!
Kind regards
Ellie
Senior Patient Care Advisor
Caring excellent service
23 September 2026
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your review.
It is lovely to know that you regard your experience as 5 stars and found our service to be caring and excellent. This is truly the standard we aim to provide our patients so this is very rewarding to hear.
Kind regards
Ellie
Senior Patient Care Advisor
Medication lost in the post my weight…
Medication lost in the post my weight loss journey is on hold!
23 September 2026
Reply from Superdrug Online Doctor
Dear Steven
Thank you for your review.
I am sorry to learn of your delivery issue and for any inconvenience caused. I can see that our Patient Care Team already offered you a resolution to the delay on the 25/09 and have since been providing further information and guidance in your account. I have also reached out in your online account.
Kind regards
Ellie
Senior Patient Care Advisor
Very easy to order
Very easy to order, delivered in only a few days, good follow up service
23 September 2026
Reply from Superdrug Online Doctor
Dear Sally
Thank you for your review.
We’re delighted to hear that you found the ordering process very easy, that your delivery arrived quickly, and that you appreciated our follow-up service.
Kind regards
Ellie
Senior Patient Care Advisor
Everything is great and fast
23 September 2026
Reply from Superdrug Online Doctor
Dear Sanel
Thank you for your 5-star review.
We are delighted to hear that you found our service to be excellent and efficient. We appreciate your positive feedback.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Belinda
Thank you for your wonderful feedback.
We're delighted to hear that you found our service simple and quick. We truly appreciate your recommendation and support.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your review.
We are so glad to hear you had such a superb experience with us. Your positive feedback truly makes our day!
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your wonderful feedback.
We are so pleased to hear that you regard your experience as professional and excellent and are happy with our thorough follow-up care. We strive to provide comprehensive support throughout your journey with us.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Deborah
Thank you for your review.
We are so pleased to hear that you found our service easy to use and that you received good advice and follow-up. We always strive to make things as clear and supportive as possible.
Kind regards
Ellie
Senior Patient Care Advisor
Very helpful doctors that answer any…
Very helpful doctors that answer any questions or concerns very quickly. Orders fulfilled and delivered safely and in a timely manner.
23 September 2026
Reply from Superdrug Online Doctor
Dear Tina
Thank you for your feedback.
We're delighted to hear that our doctors were helpful and quick to address your questions and concerns. It's also great to know that your orders were fulfilled and delivered safely and in a timely manner.
Kind regards
Ellie
Senior Patient Care Advisor
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