Amazing, although my poor cleaner has seen more of my body than she probably wanted too! :D (photos) Any questions have been answered quickly and clearly. Delivery is fast. Best of all I'm losing... See more
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Review summary
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Reviews shaping this summary
When I have sent a message to the team, the response has always been prompt and reassuring. I’ve struggled on times as my weight plateaued and I felt quite deflated (not literally) but I was given som... See more
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Even though the error was mine, it was sorted without any fuss or hassle. Brilliant Customer service! My meds are always delivered quickly and are great value for money. No complaints a genuine 5 s... See more
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Ahavethan M Was very professional and extremely helpful. He listened to me and resolved my issues within a very short time. He was very knowledgeable. It helped that he also had a good sense of humou... See more
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Company details
About Asda Online Doctor
Written by the company
Healthcare that works around you – with Asda Online Doctor
Asda Online Doctor brings you convenient and affordable healthcare from the comfort of your own home. Get medical advice and prescriptions from our friendly team of doctors. Our treatments are provided to you by your chosen Asda Pharmacy or delivered directly to your door.
You’ll be looked after by one of our UK-registered doctors, who’ll check your answers and make sure the treatment is right and safe for you. No waiting rooms. No hassle. Just expert care, delivered to your door.
How it works
Getting started is simple. Just fill in a short online questionnaire – it only takes a few minutes. One of our doctors will review it and, if your treatment is approved, we’ll send it out to you. You can collect it from your preferred Asda pharmacy or you can get it delivered usually within 1 to 2 days. Next day delivery is available on many treatments if you’re in a hurry.
If the treatment isn’t quite right for you, don’t worry – our doctors will suggest a better option or explain what to do next.
Ongoing care, made easy
Need a repeat prescription? No problem – just a few clicks and you’re sorted. Plus, our helpful medical guides are there if you want to learn more or check in on your health.
With Asda Online Doctor, you get trusted care that fits into your everyday life – expert advice, quick access to treatment, and ongoing support, whenever you need it, all from a brand you know and trust.
Discreet Packaging
Written by the company
- We send all treatments and test kits in plain, unmarked packaging.
Contact info
United Kingdom
- onlinedoctor.asda.com
4.5
Excellent
11K reviews
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Reply from Asda Online Doctor
Dear Patient,
Thank you for the lovely review.
It’s great to hear that you were happy with the service you received.
Kind regards,
Shontae
Senior Patient Care Advisor
Dpd delivery service is what makes this…
Dpd delivery service is what makes this the best
29 April 2026
Reply from Asda Online Doctor
Dear David,
Thank you for the review.
We’re really pleased to hear that the DPD delivery service made such a positive difference to your experience.
Kind regards,
Shontae
Senior Patient Care Advisor
I am very happy with the prescription…
I am very happy with the prescription process, it was straightforward and efficient.
The delivery was prompt.
29 April 2026
Reply from Asda Online Doctor
Dear Patient,
Thank you for taking the time to leave a lovely review.
We’re so glad to hear that you found the ordering process straightforward and efficient, and that your delivery was prompt.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Excellent service
29 April 2026
Reply from Asda Online Doctor
Dear Clare,
Thank you for the 5* star review.
We’re so glad to hear that you found our service excellent.
Kind regards,
Shontae
Senior Patient Care Advisor
Brilliant
Brilliant! The order process went smooth, delivery next day. Delivered with care and on time.
29 April 2026
Reply from Asda Online Doctor
Dear Julia,
Thank you for taking the time to leave a lovely review.
We’re so pleased to hear that you had a smooth ordering experience and that your delivery arrived promptly the next day.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Asda Online Doctor
Dear Richard,
Thank you for the review.
It’s great to hear that ordering was straightforward and that the service worked very well for you.
Kind regards,
Shontae
Senior Patient Care Advisor
Very happy with the service I received…
Very happy with the service I received great communication up to date with my order through out
29 April 2026
Reply from Asda Online Doctor
Dear Trudy,
Thank you for the lovely review.
It’s great to hear that you were happy with the service and felt well informed throughout the entire process.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Asda Online Doctor
Dear Patient,
Thank you for the lovely review.
It’s great to hear that ordering was simple and that getting set up was easy for you.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Asda Online Doctor
Dear Ricky,
Thank you for the 5* star review.
It’s great to hear that everything was handled quickly and efficiently for you.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Asda Online Doctor
Dear John Paul,
Thank you for the review.
We’re really pleased to hear that you’ve had another great experience with us and continue to find our service “super” and consistent.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Asda Online Doctor
Dear Patient,
Thank you for your feedback.
I’m very disappointed to hear that when you went to collect your request that there was a delay in collecting.
This has now been raised with the pharmacy superintendent who will be able to investigate it further.
We have also messaged you in your account with some further information.
Please accept our apologies for any inconvenience caused.
Kind regards
Shontae
Senior Patient Care Advisor
Reply from Asda Online Doctor
Dear Susan,
Thank you for the 5* star review.
We’re so glad to hear that you found our service quick and efficient.
Kind regards,
Shontae
Senior Patient Care Advisor
Smooth process and very efficient.
29 April 2026
Reply from Asda Online Doctor
Dear Patient,
Thank you for the review.
It’s amazing to hear that everything felt smooth and efficient for you.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Asda Online Doctor
Dear Pat,
Thank you for your feedback!
We’re really pleased to hear that you’ve had no issues and that both the delivery and service have been excellent. It’s great to know everything has been smooth for you.
Kind regards,
Ahmed
Very fast & efficient service
Very fast & efficient service, got my Mounjaro the next day! Good follow up support & guidance too.
29 April 2026
Reply from Asda Online Doctor
Dear Angela,
Thank you for the lovely review.
We’re really pleased to hear that you found our service fast and efficient, and that your Mounjaro arrived the next day.
It’s also great to know you’ve had good follow-up support and guidance from our team, as we aim to be there for our patients throughout their treatment journey, not just at the point of order.
I hope you enjoy the rest of your week.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Asda Online Doctor
Dear George,
Thank you for the review.
We’re glad to hear you found our online service good. We aim to make everything as simple, accessible, and convenient as possible, so it’s great to know your experience reflected that.
Kind regards,
Shontae
Senior Patient Care Advisor
Excellent service throughout
29 April 2026
Reply from Asda Online Doctor
Dear Carole,
Thank you for the lovely review.
It’s great to hear that you experienced excellent service throughout your time with us.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Asda Online Doctor
Dear Margaret,
Thank you for your feedback!
We’re really pleased to hear that you’ve found the service supportive and that you’re kept well informed with regular updates. It’s great to know everything is working well for you.
Kind regards,
Ahmed
Absolutely amazing support
Absolutely amazing support , continual contact to make sure im doing well. Fast delivery after approval . Couldnt ask for better ! Thabk you Asda .
23 April 2026
Reply from Asda Online Doctor
Dear Amanda,
Thank you for the lovely review.
We’re so pleased to hear that you felt fully supported and reassured throughout your experience, and that our ongoing contact helped you feel looked after.
It’s also great to know your request was delivered quickly after approval.
If you ever need any help or have any queries, do not hesitate to contact us in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Asda Online Doctor
Dear Lorraine,
Thank you for taking the time to leave a lovely review.
We’re so glad to hear that you found the ordering process quick and easy and that your delivery was speedy too.
Kind regards,
Shontae
Senior Patient Care Advisor
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