I was concerned at first when filing my divorce with this company but after reading the reviews I decided to file. I am very happy I did. First Customer Service is outstanding. I called several times... See more
Company replied
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Review summary
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Reviews shaping this summary
Amount of $$ it cost though online vs attorney. Best for uncontested divorce.
Company replied
went smooth untill payment time. bank declined first attempt.
Company replied
The representative under stood I was disabled and having a hard time maneuvering through the forms to make the necessary changes I needed to make in order to process. He was very helpful, guided me t... See more
Company replied
Company details
Written by the company
Online Divorce will help you to terminate your marriage quickly and easily, you will not need to spend time and money on an attorney. Using our service, you can readily fill divorce forms online simply by answering the questions about your marriage. Online Divorce gives 100% guarantee that your divorce forms will be approved by the court.
Contact info
200 Continental Drive Suite 401, 19713, Newark, United States
- 1 866 927-1400
- onlinedivorce.com
3.9
Great
938 reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
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Reply from Online Divorce
Thanks for sharing your review with our community. It means a lot to us.
I have not had an experience at this…
I have not had an experience at this point. The questions seemed simple.
3 March 2026
Unprompted review
Reply from Online Divorce
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Misogynistic and slow to reply on purpose
They are slow to reply on purpose, it seems like they’re dragging my case out in order to get more money. My paperwork is correct and they keep finding problems with it that aren't actually problems, and things that cannot be fixed by me in their portal. I’m stuck in a loop with them. Incredibly frustrating and unnerving given our current political climate- I would like to get this done! Customer service interrupted me constantly and when I finally asked for a manager after several days, he interrupted me to tell me I have an “attitude” and still refused to give me straight answers. Misogynistic and wrong.
Update: After replying to this message they conveniently “forgot” to mail one of the pages in my packet, further delaying my case. I caught it and brought it to their attention. They are definitely doing this on purpose and should be sued.
2 March 2026
Unprompted review
Reply from Online Divorce
We’re really sorry to hear about your experience, and we understand how frustrating and stressful this situation must feel—especially when you’re trying to get something important resolved quickly.
We want to be clear that it is never our intention to delay cases or create unnecessary obstacles. Our team reviews each submission carefully to ensure it meets all requirements, and sometimes that can result in requests for clarification or corrections.
Thank you for bringing this to our attention. Our customers’ experience is very important to us, and we take your feedback seriously. We are currently reviewing the recorded calls to better understand and address the concerns you have submitted.
We appreciate your patience as we work through this and will use your feedback to improve our service moving forward.
Reply from Online Divorce
We really appreciate you sharing your review of our service. Thank you!
Difficult cancelation process
Difficult cancelation process. No refunds issued.
17 February 2026
Unprompted review
Reply from Online Divorce
We understand how frustrating these situations can be, especially when communication from the other party is limited. After review, your account was not eligible for a refund. While we understand this may be disappointing, our policies are in place to ensure fairness and consistency for all customers.
So far and not really started or completed much
So far, process has been pretty easy to move through, but have not even started any forms or documents as of yet.
1 March 2026
Unprompted review
Reply from Online Divorce
We really appreciate you sharing your review. If you need any assistance, please reach out to us through your account, we're ready to help.
So far so good!
28 February 2026
Unprompted review
Reply from Online Divorce
We’re grateful that you took the time to leave us a review. Thanks a lot!
To upgrade to platinum it should take…
To upgrade to platinum it should take off the $199 that I already paid so now I'm not upgrading Why did they put this review in my ex's name when I'm the one who bought and started the process? This is a waste of money.
26 February 2026
Unprompted review
Reply from Online Divorce
Thank you for the positive feedback!
Kept me in a perpetual validation loop, never filed…
Kept me in a perpetual validation loop where the case never progressed passed 30% done and documents were never shipped. Payed extra to have them sent out and filed. It's been almost a year and I still haven't filed I keep getting emails to add an address or check my answers. Downloaded the docs they helped me fill out and will complete the process myself. AS of now, my papers have not been filed. I don't even care about my spouse being served, I would just like them to follow through and file as advertised. At this point, it looks like I payed to have them assist me with filling out documents that I will have to file and then serve myself. Will update if this changes and they follow through.
25 February 2026
Unprompted review
Reply from Online Divorce
Our team has reached out to you via both phone and email to better understand the situation and help you move forward. We’re committed to helping address your concerns and ensuring you’re able to move forward with the service you purchased.
Please feel free to respond to our outreach at your convenience—we’re here to help.
Had a few software issues.. i wanted to complete the 30 to one hour process forms but could not acess easily as i tapped the prompt continually
Good access
18 February 2026
Unprompted review
Reply from Online Divorce
Thank you for the review! We value your feedback. If you are still experiencing issues, please reach out to us directly through your account, so that we can help correct this for you.
Reply from Online Divorce
We really appreciate you taking the time to leave us your review. It means a lot to us.
Reply from Online Divorce
We’re so grateful that you took the time to leave us your review. Thank you
Fast and eazy
15 February 2026
Unprompted review
Reply from Online Divorce
Thank you for being our customer and leaving us a wonderful 5-star review.
I haven't been divorced yet so I really…
I haven't been divorced yet so I really dont know
13 February 2026
Unprompted review
Reply from Online Divorce
We really appreciate you sharing your review of our service. If you need any assistance, please reach out to us directly through your account - we're ready to help!
Misleading advertising abd outrageous fees
I reached the part where it said this service would help with filling & getting a signature from the spouse due a fee. The fee is another $399. Way too much after I just paid $200 for just paperwork. Im a bit angry now. Another half effort site waiting to rip you off. Misleading advertising & ridiculous fees just to free myself from someone I haven't lived with in years.
11 January 2026
Unprompted review
Reply from Online Divorce
The start up fee covers the preparation of your divorce documents and support to help with your questions.
We strive to be upfront about what is included at that price point. There are other options available to add on and they are completely optional and are offered so our customers can choose the level of support that best fits their needs.
Reply from Online Divorce
Thank you for the positive feedback!
Be upfront with all costs in section one
you need to be upfront, when it comes to the cost of services. Advising that 199.00 is the payment for services, and that online support after you pay the fee can be added for 399.00... Sadly, this is not upfront.
9 February 2026
Unprompted review
Reply from Online Divorce
Thank you for your feedback. We truly value transparency and want to address your concerns directly.
The Paperwork only fee covers the preparation of your divorce documents, any additional filing assistance or items beyond what is included in that specific package are purely optional and are offered but not required. We strive to be upfront about what is included in each package.
The process was super easy and clear!
The process was super easy and clear!
8 February 2026
Unprompted review
Reply from Online Divorce
Thanks for sharing your review with our community. It means a lot to us.
Reply from Online Divorce
Thank you! Your positive feedback is much appreciated.
The people at online divorce were…STELLAR
The people at online divorce were absolutely wonderful. They made a stressful and scary time so much better. They have great communication and compassion. They were very timely as well. I am very grateful for these humans.
6 February 2026
Unprompted review
Reply from Online Divorce
Thank you so much for your incredibly kind words. We’re truly honored that you trusted us during such an important and emotional time in your life. Divorce can feel overwhelming, and knowing that our communication, compassion, and timeliness helped ease that stress means more to us than you know.
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