Have switched to online-clinic due to my previous providers not meeting their promises and higher prices. Online-clinic delivered with a set date and time .My medicine arrived with the ice pack still... See more
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Review summary
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Cheap product. Very good communication. I would recommend. The only advice I would give is my friend uses another provider who sends her injections in a chill bag and with alcohol wipes and spare need... See more
Have my perscription̈ on̈ repeat now. They inform you all the way through before sending it out. Delivery is excellent also, I cant rate them highly enough for their service. Many thanks.
Absolutely fantastic service. I place my order and spoke to a very helpful, polite person who amended all my future orders to my liking as I am on maintenance. My goods came the next. I can not fault... See more
Company details
Contact info
106 Lower Addiscombe Road, CR0 6AD, Croydon, United Kingdom
- 020 3322 2225
- enquiry@onlineclinic.co.uk
- onlineclinic.co.uk
4.6
Excellent
7K reviews
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The process was really smooth and when…
The process was really smooth and when I wanted to stay on the same dose this was actioned quickly.
30 July 2026
Ordering was easy
Ordering was easy. The questionnaire was not complicated. Delivery very fast
30 July 2026
Excellent really pleased thank you
Very pleased thank you. Great service,quick delivery and turn around time Excellent service.Great value product plenty of information about the product even a phone number to call should you need help or support.Also a video to show you how to use.Everything included in package so all good to go.Thank you.Will definitely stay with this company now.As I trust them.
30 July 2026
Fast and Effective
Fast and Effective. Ask the correct questions in a satisfactory manner.
30 July 2026
Great timing and delivery
I have received this order twice, I could select a delivery date and it arrived on that day.
29 July 2026
Very thorough screening process which…
Very thorough screening process which made me feel safe. Very professional. Fast delivery.
17 July 2026
DO NOT BUY FROM HERE!
I don’t know why there are multiple good reviews of this company and wondering whether these reviews are bots or fake. I had a very frustrating and horrible experience with this company. I ordered weight loss medication on the 15th of July, did an online assessment, was approved and then informed that my order would be sent via Royal mail (Tracked24).
I did not receive any email from Royal mail informing me of delivery but the company sent me a text message and email confirming my order and a tracking code for Royal Mail. I tracked the delivery and the app informed me that the package is at the mail centre. I edited my mail to be sent to a safe place and continued tracking mail until the day that it was meant to be delivered. It never came and the tracking said that it’s still in the mail centre. I rung Onlineclinic after 4/5 days to get a follow-up for which they said they would send me another one, again, on tracked24 with Royal mail. Again, no email from royal mail but the company sent a text and email with the tracking code on the 22nd July. Once again, it never came, and the same thing appeared on the royal mail app saying that the package is at the mail centre. I rung them again evidently frustrated because it is the second time and the same thing happened. They offered me a refund and said they would resend another package on the 27th July for 28 July delivery. Guess what? The same thing happened, the package never came and apparently, IT IS STILL STUCK AT THE MAIL CENTRE. It got me thinking that it’s impossible for this to happen THREE TIMES with the same outcome. Also, when I called them the third time, they denied offering me a refund for all the stress they gave me and for wasting my time. I called again today for the 4th time and the customer service was so unhelpful and did not say anything apart from asking for my details and he would request for a follow-up. I HAVE BEEN FOLLOWING FOR THE LAST 2-3 WEEKS!!! Don’t be fooled by the price, the service is appalling and to think that they manage medications! I have reported this to my bank. Please be careful!
29 July 2026
Unprompted review
Absolutely fantastic service
Absolutely fantastic service. I place my order and spoke to a very helpful, polite person who amended all my future orders to my liking as I am on maintenance. My goods came the next. I can not fault them they are very professional, so helpful and friendly. Thank you so much x💗
27 July 2026
good customer service
26 July 2026
Thanks for fast delivery and quality :)
27 July 2026
Easy Ordering and delivery on time
26 July 2026
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