Onetoonedogtrainingschool Reviews 

163
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers had a great experience with this company. Customers frequently mention the extremely helpful staff and the exceptionally smooth user experience, noting truly remarkable improvements in their pets' overall behavior and daily obedience. People deeply appreciate the professional guidance, lasting patience, and personalized attention consistently provided by the team throughout all individual training sessions. Some reviewers expressed concerns regarding training techniques and animal well-being. A few consumers also mentioned frustrating experiences involving poor communication, delayed responses, and ongoing issues regarding missing documentation or service records.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting knowledgeable and professional trainers who... See more

Service

People report ambiguous experiences with service, reflecting a high level of disagreement among reviewers.... See more

Product

Customers had ambiguous experiences with product, reflecting a high level of disagreement regarding the... See more

Price

Customers consistently note ambiguous experiences with price, reflecting a wide range of costs and... See more

User experience

Consumers find user experience to be exceptionally positive and rewarding. People report receiving helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had my first training session with Rob , & already seeing a result great stuff highly recommend onetoone training shcool . Robs providing one to one training just with me him & my dog working on... See more

Rated 5 out of 5 stars

bob is doing a fantastic job of training german shepherd and myself for obedience training and family personal protection dog training we train once a week for 2 hours he videos each lesson f... See more

Rated 5 out of 5 stars

Rob is clearly an expert dog trainer and handler. Within minutes our over excited, disobedient, and unresponsive dog was behaving like a good family obedience dog. Rob and the team have lots of ex... See more

Company replied

Rated 5 out of 5 stars

I enquired about getting help with my very aggressive cocker spaniel and Bob got back to me straight away and booked an appointment to come and see him. Thanks to Bob In only 3 sessions I’ve seen a ma... See more



Contact info

4.2

Great

TrustScore 4 out of 5

163 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(163)

101 reviews in the last 12 months

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Rated 1 out of 5 stars

Rob Metcalfe and Jane Armstrong are…

Rob Metcalfe and Jane Armstrong are animal abusers. Both of them traumatised and hurt my dog! They made my dog so anxious and reactive. They advertise themselves as top notch trainers but they are really just bullying fraudsters. They do not care about their clients if the dogs they exploit…

11 December 2024
Unprompted review
Onetoonedogtrainingschool logo

Reply from Onetoonedogtrainingschool

Thank you for your review. We are sorry to hear that you were not happy with the service provided. Our main aim is to keep the dogs in our care safe, happy and well cared for. We follow the Five Freedoms for Dogs act and have regular inspections by the local council. All the dogs we look after are inspected for any health problems when we receive them and by a veterinarian before we return them. All dogs are fed twice daily, have fresh water and are walked 3 times a day. We wish you all the best for the future.

Rated 1 out of 5 stars

Scammer

Scammer. Tries to sell abused dogs to vulnerable people as fully trained assistance dogs. All dogs he owns are stressed and reactive. One of his so called trained assistance dogs tried to bite me.

16 December 2024
Unprompted review
Onetoonedogtrainingschool logo

Reply from Onetoonedogtrainingschool

Thank you Elaine Ender for your review. We are sorry to hear that you were not happy with the service provided. Our main aim is to keep the dogs in our care safe, happy and well cared for. We follow the Five Freedoms for Dogs act and have regular inspections by the local council. All the dogs we look after are inspected for any health problems when we receive them and by a veterinarian before we return them. All dogs are fed twice daily, have fresh water and are walked 3 times a day. I hope your dog is doing well and we wish you both all the best.

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