One Source Process Reviews 861

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 318 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its professionalism, efficiency, and the seamless nature of the process. Many people appreciate the quick response times and the excellent customer service provided by the staff, who are described as helpful, kind, and knowledgeable. The overall user experience is frequently noted as positive, with many consumers expressing satisfaction with how quickly their documents were processed and returned. However, some customers also noted issues with communication, mentioning slow responses or inconsistencies in who they were communicating with. A few other people also felt that the website was not user-friendly and required multiple attempts to navigate successfully.

What people talk about most

Service

Consumers find service to be positive, highlighting its efficiency, professionalism, and reliability. Many... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight the efficiency... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the excellent... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as easy, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had never used this service before, I had to send a POA to an attorney in Costa Rica. The attorney recommended One Source Process and I'm sure glad they did. They kept in contact with me, patiently... See more

Rated 5 out of 5 stars

I did federal authentication and embassy legalization for a bunch of documents with One Source Process. Everything went smooth and I am happy with the results. In the beginning I was a bit nervous to... See more

Rated 5 out of 5 stars

I needed my background check (Nov)apostillized before January. I was nervous with the government shutdown and if that would impact the process. After researching; I’m happy I decided to use One Sourc... See more

Company replied

Rated 5 out of 5 stars

Second time I used One Source Process to serve papers in the Washington D.C. area. They accommodated my special needs in attaching original documents to documents sent via PDF. Returned the Circuit... See more


Company details

  1. Legal Services
  2. Notary Public
  3. Process Server

Written by the company

One Source Process stands at the forefront of the legal services sector, offering comprehensive process serving and document processing solutions. Our commitment to expertise, efficiency, and personalized client service sets us apart. Based strategically in Washington, DC, and supported by satellite offices across the country, we cater to clients in all 50 states and territories. Our wide array of services includes process serving, document apostille and legalization, skip tracing, mobile notary services, court filing, document retrieval, and subpoena preparation, ensuring a one-stop solution for diverse legal needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

861 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Very satisfied with the great job done!

One Source Process worked very efficiently and quickly to get my apostille done in the timeframe that I needed. I highly recommend them to anyone who needs their services, they made sure to contact with me with any pertinent information regarding my apostille and answered any questions that I had. I'm very satisfied with my order and highly recommend them to everyone!

15 January 2026
Rated 5 out of 5 stars

Great service

Great company. Needed an apostille. Made a request. Get quick response. Paid and get my scan document with apostille next day. Great job. All my questions were quickly answered. I recommend them!

17 February 2026
Rated 5 out of 5 stars

100% worth it

I needed an apostille for a name change document from a state on the opposite side of the country from me. They made it easy. Fast turnaround. Good communication. Definitely recommend.

20 February 2026
Rated 5 out of 5 stars

Apostille documents

I used OneSource Process to get documents apostilled to apply for a visa in a Central American country. This was my first time getting anything apostilled and OneSource Process made the process very easy. I uploaded the documents to their portal and the next day, I received an email with an itemized quote of how much it will cost to apostille the documents. I appreciate the fact that they are transparent of what you're paying for BEFORE you pay for it.

My OneSource Process reviewer informed me via email that one of the documents I submitted required that it be notarized before it was apostilled. They gave me 3 options to get the document notarized (I could do it in my home state (OneSource would send me the paperwork I would need for my state) or I could have OneSource do it). I preferred to have a one-stop shop, so I had OneSource notarize it before having it apostilled.

One thing that I really liked about OneSource is that they had an option to receive a scanned copy of my documents once they were apostilled and before they FedEx'd the hardcopy documents. I opted to get a scanned copy of the documents because I knew that I wanted a copy of the documents anyway and it saved me the step of scanning the apostilled documents myself. The entire process took 2 weeks from start to finish (from when I first uploaded my documents to when I received the apostilled documents in the mail).

OneSource Process was very responsive, efficient, and they kept me informed of the status of the apostille process as well as when the documents were mailed back to me. It truly is a one-stop shop. I highly recommend OneSource Process for your apostille needs.

13 February 2026
Rated 5 out of 5 stars

Fast, efficient, and great communication

The process was very simple, and they kept me updated at each step. Altogether it took 2 weeks - well worth the fee given my previous document mailed to the FBI took 12 weeks to return. You're getting extra peace of mind with One Source Process.

12 February 2026

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