OneMain Financial Reviews 78,461

Will was very helpful and i appreciated his willingness to help me so much

So my son went in on a supposedly approved 4500 dollar loan was called by them to come in to finalize there paper work to only be told that my son wasn't approved for the loan and yhat they brought my wife in to see if we wanted to refinance our truck with them. So no I dont agree with underhanded and business practices that lie to secure business now is this crap even legal.

You need to have a negitive star rating this company is so messed up they do not deserve a star. I had a Brightway credit card for about 5 years and closed my account on Dec 8th 2025. When I closed it the lady told me they would send me a check for $1.56 of over payment. About two weeks ago I got a message my payment was late and it could affect my credit. They allowed google youtube to charge a closed account in Febuary and have been tacking on late fees. I have called 5 times and everytime I am assured they will take care of it. They pass you off to someone whos english is even worse all to give your entire information agian. This is a never ending cycle.

My representatives name was Rania. She was extremely unprofessional. I am still waiting for a call back since last Monday. I even left her a message with another representative on Tuesday when they promised she would return my call. No call, no email, no nothing. If the answer is no they should have simply said that instead of me waiting on them to return my call after I needed emergency funds. I do not recommend one main at all.

The loan officer was friendly courtesy and explained all my options..

First of all i didn’t apply for loan from you. You should be ashamed at the interest rate you charge. Taking advantage of people that really need a loan. I know i wouldn’t take it at your rates. Please remove me from everything you have and if you see my name anywhere please don’t check into it through it away. I wouldn’t take a loan from you. Rip off

They were very professional. Made going on debt with y'all a pleasure. Even when we hit a snag they went out of their way to help resolve the problem. Just a great experience

You guys are awesome

The personal attention of the staff and managers was phenomenal! I felt like I was the only customer they had every time I went in are called! Excellent service!!! Will tell others to go talk to them! Especially Mrs. Manning! KUDOS!!!

I have used the local office in Gastonia(new hope road) twice before in the past and always had a great experience.there must be new management here and new office help because it was never like this before.i have had to call repeatedly and leave messages with no call back whatsoever.do you want business or not?geez...

They were the friendly people I ever met that helped you very well. I rated them 10. I was very happy and pleased.

I had a concerning experience with OneMain Financial. I received a notification that a hard inquiry was placed on my credit report, even though I never completed a full credit application or knowingly authorized a full credit check. This raised serious concerns about how my information was used and whether proper consent was obtained. I am currently working to have this addressed, but I would advise others to be cautious and clearly confirm what type of credit inquiry will be performed before providing any information.

I never want to work with John again.
He needs to work on his people skills

I was amazed at the speed of the transaction from the application to loan deposit in my bank. The people there are friendly and helpful.

Jazz was great at explaining everything and giving me options and details.

It was easy to apply and having the loan within hours took so much stress off of me.

I can’t say enough good things about Cecilia Garcia. I was going through a financial hardship and needed a personal loan, but I was extremely hesitant because of all the horror stories you hear when your credit score is under 600.

From the moment I spoke with Cecilia, she treated me with respect, patience, and professionalism. With over 30 years of experience, she clearly knows what she’s doing. She took the time to answer all of my questions, guided me through every step of the process, and even walked me through the closing application so I fully understood everything.

What amazed me most was how quickly she made it happen. In just 3 hours, I had an approval and was able to move forward with confidence. During a stressful time in my life, Cecilia made the entire process smooth, transparent, and worry-free.

If you’re looking for a personal loan—regardless of the amount—I highly recommend giving Cecilia Garcia a call directly at 786-292-8957 between 8:30 AM and 5:30 PM.

Thank you so much, Cecilia, for your kindness, professionalism, and dedication to helping people when they need it most. You truly made a difference for me.

Whether you need money for an emergency, a car, home improvement, debt consolidation, medical bills, a quick trip or just a little wiggle room, we’re here to help. In fact, is so choice because when i called the office of 603-528-4782 and spoke to the lovely lady about a $1500 loan to pay my credit i less then considered. A second call would reveal im being denied due to a state policy that requires me to make more then $300 after loan approval, and even stating that this loan would save me money she yelled at me. Loan brokers are
Shiffty people One Main Financial

Excellent customer service. Highly recommend.