OneflareReviews 

179
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its efficiency and for connecting them with suitable contractors for various jobs. The staff and tradespeople are frequently highlighted for their professionalism, thoroughness, and positive attitude, often exceeding expectations. Many appreciate the prompt response times from tradespeople and the platform's user-friendly experience, making it easy to find and hire professionals. However, some people mentioned issues with pricing, finding certain services too expensive or feeling that the platform's cost structure was perceived as unfair for tradies. A few other people also felt that clients sometimes don't reply or engage after receiving quotes, leading to wasted time and money for the service providers.

What people talk about most

Service

People report positive experiences with service, often highlighting professionalism, thoroughness, and great... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, thoroughness, and... See more

Price

Clients share ambiguous opinions on price, with some reviewers reporting prompt and good quotes, competitive... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting quick replies and prompt... See more

User experience

Users describe positive interactions with the user experience, highlighting it as easy, fast, and seamless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used Oneflare several times now and have always found a contractor who was suitable for the particular job we needed. The most recent time was 18th January 2026 and we found a plumber who promp... See more

Rated 5 out of 5 stars

Excellent service! The oven cleaner worked incredibly hard and did a fantastic job. My oven looks spotless and almost like new. They were professional, thorough, and took great care with every detail.... See more

Rated 5 out of 5 stars

great intermediate between tradies and customer. Website is easy to use, response from appropriate tradies is prompt. So far we've hired a painter and window cleaners and they were terrific, will empl... See more

Rated 5 out of 5 stars

Put ad in for Hisense tv repair and only paid $120 call out fee and was told not worth repairing so have new LG 50 inch QLED tv on to do list once confirmed it’s buggered . Had reply same day and repa... See more


Company details

  1. #16 of 21 best companies in Online Marketplace

Information provided by various external sources

Oneflare is an Australian online marketplace that connects customers and businesses.


Contact info

4.1

Great

TrustScore 4 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(179)

71 reviews in the last 12 months

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Rated 4 out of 5 stars

easy to find the right contractor

I have used Oneflare several times now and have always found a contractor who was suitable for the particular job we needed. The most recent time was 18th January 2026 and we found a plumber who promptly came out, quoted and did our job on a Sunday at a very reasonable rate and finished in no time. Great service

18 January 2026
Rated 1 out of 5 stars

I got a tiler out to work on my floors…

I got a tiler out to work on my floors and initially the job went well and I filled out a review that everything was ok and he did a good job, but a couple weeks later the tiles became loose and I called him to come and look at it and he ignored my calls and I had no way to re-open the job and put in a complaint.

12 June 2025
Oneflare logo

Reply from Oneflare

Thank you for your feedback, Daniel. We’re sorry to hear about the issues you experienced after the job was completed.

Oneflare connects customers with local businesses, but we don’t control how the work is carried out or how a business follows up after a job. If this matter is still unresolved, please contact our support team at support@oneflare.com.au
so we can look into it and advise on possible next steps.

Rated 5 out of 5 stars

Tua rang to confirm his visit and…

Tua rang to confirm his visit and arrived promptly. He cleaned the roof and gutters and took photos of several places where the roof was rusted. He tidied up the rubbish and cleaned the driveway. He was personable and efficient and completed the work for a reasonable price.

30 December 2025
Rated 1 out of 5 stars

When I jump on oneflare website looking…

When I jump on oneflare website looking for a concreter I had two-three companies offering their services to help me. I decided to go with the most expensive one thinking they will provided better service and get the job done however it backfired. They offered to come out having two days available in the week and then cancelled, then they said they can do a Sunday...yep they cancelled again. If you come across a company called "Boucher's Construction" keep well away from them as they will tell you what you want to hear and then they let you down not once but twice.

13 December 2025
Unprompted review
Oneflare logo

Reply from Oneflare

Hi Wayne, thanks for leaving a review.
While businesses advertise on Oneflare, they operate independently, and we’re not involved in managing their availability, pricing, or job delivery. That said, we understand how frustrating it is to be cancelled on multiple times.

You’re welcome to leave a review on the business’s Oneflare profile to share your experience and help other customers. If you need help finding the profile or have any concerns, please contact us at support@oneflare.com.au
and we’ll be happy to assist.

Rated 5 out of 5 stars

Once I organise what I require which…

Once I organise what I require which was a painter , the messages were coming through within half an hour, I had everything organised by the end of the day and had the work completed on Thursday this week. Great stuff.😊👍 Oneflare are great 👍

4 December 2025
Rated 1 out of 5 stars

This platform is terrible as a…

This platform is terrible as a business/tradie. We get charged big coins to ''send a quote'' (in other words, access customers details). Half of the customers never reply, the other half request 5 if not 7 quotes now per job, and they might also use other platforms, and if they reply they'll tell you they just wanted to get an idea of the prices.

30 November 2025
Unprompted review
Oneflare logo

Reply from Oneflare

Hi Maxime, thanks for your feedback. We understand how frustrating it can be when customers don’t follow through. Please note that Oneflare does consider refunds if a customer has clearly changed their mind, provided you can show proof of this.
If you need help with a specific lead, feel free to reach out at support@oneflare.com.au we’re here to assist.

Rated 5 out of 5 stars

Reliable Tradie Depot

Our experience using Oneflare was very rewarding. We were contacted by 5 different businesses interested in our decking job. They all provided detailed quotes for the job and were punctual when visiting the site. The firm that completed the task did the job to a very high standard.

21 November 2025
Rated 5 out of 5 stars

Excellent and very experienced…

Excellent and very experienced painters. Great attention to detail, thorough and professional results. They redid one section due to an unexpected situation in order to produce a first class result. Communication was prompt and informative. They saved time and money with their efficiency and extensive knowledge. Left paint for future touches ups and were very courteous and clean. A very pleasing experience and I’ll readily employ them again.

21 November 2025

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