Oneextraseat Reviews 13

TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

13 reviews

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Rated 1 out of 5 stars

SCAMMERS - Bought Eras Tour tickets and never received the tickets!! AVOID!

Last year, they scammed me for two tickets to see Taylor Swift Eras Tour and kept reassuring me the tickerts were coming even on the day but failed to deliver their promise.

Then another lie they didn’t refund me for the tickets that I paid for and I didn't even get to see which was devastating.

Furthermore, they offered a goodwill gesture to give me tickets for another event and again failed to deliver that too.

Then when I did a recall payment through the bank, they messaged me with an aggressive tone!

DO NOT TRUST THIS COMPANY!! AVOID COMPLETELY!

20 August 2024
Unprompted review
Rated 1 out of 5 stars

Bought fake tickets off these scammers…

Bought fake tickets off these scammers , and been lied to for weeks , turned up to Wembley to be turned away with fake tickets , my banks told me it’s definitely a scam , and refund is in the process , my mate got conned out of 18k £ too off this website , ruined all our weekends in London for the cup final ,

Don’t buy off them if you whst to actually receive tickets they are 100% scammers

16 March 2025
Unprompted review
Rated 5 out of 5 stars

I needed last-minute tickets for the…

I needed last-minute tickets for the Edgbaston Test match on Sunday, July 28th, and was a bit hesitant about buying online. With no other options, I decided to go for it and purchased five tickets. To my relief, the tickets arrived by 11 PM, just in time for the next day. The service was excellent, with great communication throughout.

28 June 2024
Rated 5 out of 5 stars

I was lucky to snag a hospitality…

I was lucky to snag a hospitality ticket for the Octane Terrace at the British Grand Prix at the last minute, and I got it at a fantastic price. The team at oneextraseat handled the ticket transfer on the same day without a hitch, making the whole process smooth. The experience was fantastic, and the team followed up personally after the race weekend to ensure everything went well. This personal touch really made a difference.

22 May 2024
Rated 1 out of 5 stars

AVOID AVOID AVOID

This is 100% a scam site. They asked my partner to pay by bank transfer to a personal account. The bank used is Clear Bank which is well known as a bank used by fraudsters. Look at all the other reviews which have been posted very recently for concerts that took place months ago. One of the reviews used a photo for their profile that didn't belong to them

20 August 2024
Unprompted review
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Reply from Oneextraseat

Sour grapes. Just because by the time “your” partner wanted to pay, we were sold out, you decide to leave us a negative review? We are a small, independent, and hard working company. It’s people like yourself that try to put small businesses out of buisness. Shame really, also, pretty much all your other reviews are negative as well. Maybe seek mental help, not good to hold all that anger in. Karma is real

Rated 5 out of 5 stars

The entire night was amazing

The entire night was amazing. From private entrance to semi-private lounge, top tier drinks, gourmet food, to watching the most amazing artist perform. Price was worth it. Highly recommend

11 March 2024
Rated 5 out of 5 stars

Taylor Swift London

Great show, great seats, price more than face value, bumping them up but you expect that. Spent a few days nervous that I wouldn't get in after reading scaremongering reviews about Taylor Swift tickets. I get people have bad experiences but when people have excellent feedback then they also need to write a review

23 June 2024
Rated 5 out of 5 stars

Taylor Swift tickets for last nights showing in Edinburgh.

The tickets arrived as promised, a week before the concert with instructions how to add them to my AXS account. Absolutely no problems at all and a very easy and stress free process.Yes I paid significantly more for the tickets but I had a great time and I thought it was worth the money. If you don’t like how much extra they charge, then don’t buy them… simple as that

8 June 2024

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