One Day Tests - Royal Tunbridge Wells Reviews 

Very friendly and good service

Tunbridge wells location - Martine

Super-efficient, hassle-free: Martine was the phlebotomist and it was an absolutely painless procedure...also...Martine has a great personality and is approachable with queries. Would recommend.

clear, helpful and very efficient....great

My Annual checkup is as always exceptional that’s why I return each year. This review needs no more added.

Great experience, very comfortable

The booking system was quick and simple and the results came back the same day . The phlebotomist was friendly and helpful.

Arrived on time - everything went smoothly with very friendly and informative phlebotomist

Great wee woman taking the blood in tunbridge wells. Helpful and knowledgable just what you want!

The whole process was smooth and efficient. The first results arrived super fast

Quick efficient blood test, painless and no bruising results back much more quickly than anticipated. Will use again

Martine Amore was excellent, put me at ease and explained the process brilliantly.

Booking process was easy. Quick and easy service . Excellent staff. Very informative.

The taking of the blood and delivery of test results were both efficient, and I have used this company regularly for a couple of years.

Sadly, my most recent visit was not a good customer experience. I arrived 7 minutes early for my appointment, rang the buzzer, and was told over the intercom to wait outside until someone came to collect me. I was then left standing on the doorstep for nearly 10 minutes. Fortunately, it was not raining.

What disappointed me most was the handling of my feedback afterwards. Rather than apologising for the experience itself, the response felt dismissive — “apologies to hear of your disappointment” — which did not acknowledge the situation or inconvenience caused.

Patients are asked to arrive early for appointments, but there does not appear to be any provision for waiting inside if staff are not ready to receive you. I would recommend bringing an umbrella or warm clothing in case you are left waiting outside.

Unfortunately, because of both the experience and the response to my feedback, I would no longer recommend this company.

Easy to fine well signed
Martina was brilliant quick efficient with test
Relaxed me with conversation and information
Would have liked conversation with doctors without a cost

Fast booking, wonderfully friendly service at the centre (Martine - Tunbridge Wells), and a blood-draw that for the first time ever, I literally didn't feel. Second time I have used One Day Tests and I will continue to strongly recommend and use.

Quick and easy.

The blood draw was expertly done. The results came quickly and were well presented. I was able to have a fasting insulin test performed, which was not available to me from the NHS, as well as Lp(a), etc.

Highly efficient: seamless booking system, easy to modify bookings at the last minute, friendly staff, amazing turnaround for test results. Will use again.

I needed a blood test quickly and One Day Tests was the only option available to me. The phlebotomist was very pleasant and explained everything clearly. Results were emailed back to me within hours.
Excellent service.