One Day Tests - Reigate Reviews 11

TrustScore 4.5 out of 5

4.3

Castlefield Road 5a, Reynard House, RH2 0SA Reigate, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Was able to make an appointment very quickly in a reasonably close location. Nurse who took my sample was very chatty and made everything very easy. Got my results back in 3 days despite the projected... See more

Company replied

Rated 5 out of 5 stars

One Day tests were extremely professional and quick to respond to email questions, and the service received once the appointment was booked was equally good. Quick efficient, turnaround of results exa... See more

Company replied

Rated 5 out of 5 stars

Very easy and helpful but a bit of guidance on how best to deal with results once known (i.e make doctors appointment or take mutlivitamins) would have been beneficial.

Company replied

Rated 3 out of 5 stars

The taking of blood was great and the turn around time for receiving results was good too. Where it was let down when results where sent to me by email. The pdf was sent password protected but the pas... See more

Company replied


Company details

  1. Blood Testing Service

Written by the company

Come and visit us in our clinic in Reigate! Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • Castlefield Road 5a, Reynard House, RH2 0SA, Reigate, England, United Kingdom

  • 0845 527 07 67

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy, convenient and efficient.

Was able to make an appointment very quickly in a reasonably close location. Nurse who took my sample was very chatty and made everything very easy. Got my results back in 3 days despite the projected timescale of a week. Very pleased.

16 February 2024
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Reply from One Day Tests - Reigate

We are pleased that we were able to offer the quick Turnaround Time for your blood test. Thank you for your review. Emma - Customer Service Team.

Rated 5 out of 5 stars

Easy process

Very easy and helpful but a bit of guidance on how best to deal with results once known (i.e make doctors appointment or take mutlivitamins) would have been beneficial.

2 November 2023
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Reply from One Day Tests - Reigate

We are grateful for this feedback Esther. It is something we will review.

Rated 5 out of 5 stars

Excellent

Everything went to plan, very helpful and results available same day.

11 September 2023
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Reply from One Day Tests - Reigate

Thank you for the 5* review

Rated 5 out of 5 stars

Very quick service

Very quick service, the phlebotomist was nice and kind, explained what was going to happen and the whole thing was over quick. Results received in the evening.

10 August 2023
Unprompted review
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Reply from One Day Tests - Reigate

Thank you for the 5* review

Rated 5 out of 5 stars

Highly Recommended - Reigate

One Day tests were extremely professional and quick to respond to email questions, and the service received once the appointment was booked was equally good. Quick efficient, turnaround of results exactly as promised. I also requested some additional forms and invoices in specific formats that was arranged and provided with no hassle. Highly recommended.

19 July 2023
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Reply from One Day Tests - Reigate

Thank you for the 5* review

Rated 5 out of 5 stars

Quick service

Quick , good location and very kind staff

2 July 2023
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Reply from One Day Tests - Reigate

Thank you for the 5* review

Rated 5 out of 5 stars

The whole process was excellent

The whole process was excellent - the booking, the service on the day (very friendly, very efficient), and receiving the results - very clear, very quick (the same day). Thank you!

3 July 2023
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Reply from One Day Tests - Reigate

Thank you for the 5* review

Rated 3 out of 5 stars

The taking of blood was great and the…

The taking of blood was great and the turn around time for receiving results was good too. Where it was let down when results where sent to me by email. The pdf was sent password protected but the password was sent in the same email, not very secure

18 June 2023
One Day Tests - Reigate logo

Reply from One Day Tests - Reigate

Hello Tom. Glad that we got results to you on time and within your expectations. The protection of the pdf is a requirement for future distribution of the document. It's meant to protect it on it's onward journey. Not on the journey to you. For example if you save it on your hard drive. In fact the pincodes are in your Health Dashboard anyway, as they should be. Sorry you decided that this is worth minus two stars, but this is not something we are planning on changing.

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